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"The staff were super kind, the location is central to everything. I felt very safe and the rooms are very clean. "

"Beautiful and spacious hotel in Antigua Guatemala with amazing views of the volcanoes. The staff are excellent people—very kind and welcoming. The only recommendation I have is to offer taxi services, as they don’t have them. Other than that, an excellent place to stay. Highly recommended!”"

"The rooftop here was AMAZING, and the included breakfast was a brilliant perk. The staff was so lovely, the room was spacious, and the bathroom was great. Location was peak as well, would recommend staying at El Carmen."

"Absolutely beautiful property with tons of history. Service was fabulous! Just a delight!"

"We love to stay here when visiting Antigua. It’s a small apartment with a kitchen, washer and dryer, and full size bathtub. It’s in a gated community, quiet street close to parque central. We will continue to stay here every time! "

"Great hotel and the food and service is amazing "

"The hotel is beautiful the only thing that needs improvement is check-in long lines. The hotel has lots of green areas that are perfect "

"The staff were very nice & attentive. Someone came to ask if everything was ok with the room each day. It is very safe & secure as well with security/guards at both entries. The property itself is very gorgeous & well maintained. "

"We loved the history and the museums and artifacts throughout this hotel. A beautiful property with excellent service. "