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Hotel J&E by Serranillo

3.0 star property
A peaceful retreat for rejuvenation with spa treatments, authentic Mexican cuisine, and thoughtful amenities like complimentary parking.

Choose dates to view prices

Hotel J&E by Serranillo offers a tranquil escape in the town center. Enjoy spa treatments, Mexican dishes at Restaurante El Seranillo, and unwind on the sunny terrace. Practical conveniences include in-room WiFi, laundry facilities, and a business center for travelers' needs.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Business services

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Smart TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Rainfall showerhead
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Smart TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Rainfall showerhead
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Mini-fridge
Smart TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Rainfall showerhead
Coffee/tea maker
Cable channels
  • Sleeps 2
  • 1 King Bed
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About the neighborhood

Mineral del Monte is home to Hotel J&E by Serranillo. El Chico National Park and Barranca de Metztilan Biosphere Reserve reflect the area's natural beauty and area attractions include International Soccer Hall of Fame and El Rehilete Museum. Ready for a night out? Consider Salones Perla and Hacienda Santa Cecilia. Take an opportunity to explore the area for outdoor excitement like horse riding. Visit our Mineral del Monte travel guide
Map
Av. Juarez 7-B, Mineral del Monte, HGO, 42130

What's nearby

  • Museo de Medicina Laboral
    7 min walk - 0.6 km
  • Museo Casa Grande
    7 min walk - 0.6 km
  • Museo de Sitio Mina la Dificultad
    15 min walk - 1.3 km
  • Museo del Paste
    19 min walk - 1.6 km
  • Museo de Sitio Mina de Acosta
    19 min walk - 1.6 km

Restaurants

  • El Serranillo
    1 min walk
  • Pastes Real De Plateros
    2 min walk
  • Restaurante Real del Monte
    6 min walk
  • Taquería Los Pepes
    3 min walk
  • Pastes Real De Plateros
    8 min walk

About this property

Hotel J&E by Serranillo

Property highlights
Take advantage of a terrace, laundry facilities, and a bar at Hotel J&E by Serranillo. Treat yourself to a hot stone massage, a body wrap, or a facial at the onsite spa. The on-site family restaurant, Restaurante El Seranillo, features Mexican cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.
Additional perks include:
  • Free self parking and valet parking
  • Cooked-to-order breakfast (surcharge), a 24-hour front desk, and luggage storage
  • Coffee/tea in the lobby, meeting rooms, and a banquet hall
Room features
All guestrooms at Hotel J&E by Serranillo feature perks such as 24-hour room service, in addition to amenities like free WiFi and safes.
Other amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch Smart TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:30 AM to noon for a fee: MXN 50 to 200 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Restaurante El Seranillo

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 269 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Magnifying mirror
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 50.00 to 200.00 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel J E by Serranillo
J&E Serranillo Mineral del Monte
J&E Serranillo Mineral l Mont
Hotel J&E by Serranillo Hotel
Hotel J&E by Serranillo Mineral del Monte
Hotel J&E by Serranillo Hotel Mineral del Monte

Frequently asked questions

Is Hotel J&E by Serranillo pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property; nearby parking is also free.

What time is check-in at Hotel J&E by Serranillo?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel J&E by Serranillo?

Check-out is at noon.

Where is Hotel J&E by Serranillo located?

Situated in Mineral del Monte, this spa hotel is within a 10-minute walk of Museo Casa Grande and Museo de Medicina Laboral. Museo de Sitio Mina la Dificultad and Museo del Paste are also within 1 mi (2 km).

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Reviews

Hotel J&E by Serranillo Reviews

9.4

Exceptional

9.8

Cleanliness

9.4

Location

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 91 out of 126 reviews
Rating 8 - Good. 28 out of 126 reviews
Rating 6 - Okay. 5 out of 126 reviews
Rating 4 - Poor. 1 out of 126 reviews
Rating 2 - Terrible. 1 out of 126 reviews

Reviews

8/10 Good

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No good parking but is in a good location. Tha bad thing is that you can hear everything from outside
Stayed 1 night in Dec 2025

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. It was comfortable and clean.
Stayed 1 night in Dec 2024

10/10 Excellent

edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking is a pain? Make sure to saj for a heater Great place quiet friendly staff
Stayed 3 nights in Oct 2025

10/10 Excellent

Maria Aurea

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Aug 2025

10/10 Excellent

Juan Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
*
Stayed 1 night in Oct 2025

8/10 Good

LAURA

Liked: Cleanliness, amenities, property conditions & facilities
Todo bien con la reservación. El personal amable
Stayed 1 night in Jan 2026

10/10 Excellent

Reyna

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente trato del personal
Stayed 2 nights in Jan 2026

10/10 Excellent

Fernando

Liked: Cleanliness, property conditions & facilities
Todo excelente. Las habitaciones muy limpias. El personal muy atento, fueron amables resolviendo rápidamente nuestras peticiones. Gracias!. El único detalle fué el Wifi...era intermitente e inestable así como los canales de la Tv...
Stayed 1 night in Jan 2026

8/10 Good

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Miuy bueno
Stayed 1 night in Jan 2026

10/10 Excellent

gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien
Stayed 2 nights in Dec 2025

8/10 Good

Angelica

Liked: Cleanliness
La ubicación
Stayed 1 night in Dec 2025

10/10 Excellent

Annabelle

Liked: Cleanliness, amenities, property conditions & facilities
El hotel muy bonito y el personal muy amable.
Stayed 1 night in Dec 2025

6/10 Okay

Ricardo

Disliked: Cleanliness, amenities
No cuenta con estacionamiento propio, y queda retirado con el que tiene convenio, la habitación le falta mantenimiento y haceo
Stayed 1 night in Nov 2025

10/10 Excellent

Guadalupe

Liked: Cleanliness, amenities
Cerca de los restaurantes
Stayed 1 night in Nov 2025

10/10 Excellent

Eduardo Ponce

Liked: Cleanliness, amenities, property conditions & facilities
Trato amable y profesional
Stayed 1 night in Dec 2025

10/10 Excellent

Cynthia

Liked: Amenities
Un hotel muy agusto excelente servicio y atención. Agua caliente y todo limpiecito.
Stayed 1 night in Oct 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Magnífico servicio
Stayed 1 night in Oct 2025

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recomendable y bonito
Stayed 1 night in Oct 2025

10/10 Excellent

beatriz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cercania al centro calidad precio
Stayed 1 night in Sep 2025

10/10 Excellent

irving

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está muy bien. Muy limpio, cuidado, agradable, es relativamente nuevo y huele bien. El personal muy atento y el restaurante del mismo grupo es fantástico y se come delicioso. Regresaré.
Stayed 1 night in Sep 2025

10/10 Excellent

Roque roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena atención del personal y el lugar es súper cómodo y muy bonito además de bien ubicado
Stayed 1 night in Sep 2025

10/10 Excellent

Ernesto A.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel tranquilo y muy centrico
Stayed 1 night in Aug 2025

8/10 Good

A. Elida

Liked: Cleanliness, staff & service
Deberían considerar aclarar que el estacionamiento está retirado del hotel, aunado a eso mi estancia fue agradable en cuestión de instalaciones, definitivamente la regadera era de lo mejor, pero el detalle es que había mucho ruido tipo fiesta en el área común del hotel. Saludos
Stayed 2 nights in Aug 2025

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todos muy amables, hotel limpio y lugar donde estacionarse
Stayed 2 nights in Aug 2025

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel con las 3'Bs, todo muy bien y en el restaurante todo muy rico.
Stayed 1 night in Aug 2025