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皇家花園飯店的評分

3 out of 5
皇家花園飯店
Burgos corner Zamora Sts, Ozamiz, Misamis Occidental

評論

7.8

不錯哦

10 分，有夠讚；116 則評論中有 39 則" "
8 分，不錯哦；116 則評論中有 36 則" "
6 分，一般般；116 則評論中有 30 則" "
4 分，不太好；116 則評論中有 8 則" "
2 分，很糟糕；116 則評論中有 3 則" "

8.0/10

整潔度

8.2/10

員工素質

6.6/10

設施服務

7.4/10

住宿環境和硬體

7.2/10

環保程度

評論

2/10 很糟糕

Paul

家庭旅遊
不喜歡：整潔度、員工素質和住宿環境和硬體
I have been traveling for 40 years!! This is the worst hotel i have ever stayed in. Owner is extremely stingy and the complimentary breakfast is a scam! I booked a stay here before and cancelled and they never returned my money! The travel app just needed a name from this sorry excuse for a hotel and they hung up on her!! Worst customer service ever!
於 2024 年 4 月住了 10 晚

8/10 不錯哦

Keith

情侶出遊
喜歡：員工素質和住宿環境和硬體
For Ozamis this is possibly the best. Ate at the hotel and it was an interesting mixture of quite literally 5 star quality and not so good. Their blueberry frappe was so delicious I wanted to do a second one. They had a shrimp dish, which I can’t remember the name of that was basically cone shaped spring rolls that were again 5 star and phenomenal! I applaud their effort at the quintessential club sandwich. However they are hampered by availability of ingredients and the sandwich was just very poor due to that. It was however, freshly made with care, but unfortunately it was just not good due to ingredients. We upgraded to the superior room for a very modest fee and the bed and pillows were as good and comfortable as any hotel I have stayed in any anywhere in the world for 10 times as much… exceptional.
於 2024 年 4 月住了 1 晚

8/10 不錯哦

Michael

情侶出遊
喜歡：員工素質
Great staff that were very helpful and courteous. Good location for our visit with the family
於 2024 年 3 月住了 2 晚

8/10 不錯哦

Christopher A

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 11 晚

6/10 一般般

Michael

情侶出遊
喜歡：員工素質
The hotel served our needs while visiting family. Best part was the staff. They are hard working, helpful, kind people
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Elijah

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚

4/10 不太好

Gemma

不喜歡：整潔度和住宿環境和硬體
於 2024 年 2 月住了 8 晚

10/10 有夠讚

Keith

情侶出遊
不喜歡：設施服務
The plumbing is terrible! Hire, or better yet train, personnel to properly install and maintain the plumbing. I truly thought the sink faucet fixture was going to break off in my hand. Aside from the plumbing… the King(?) room was fantastic and I hope to stay there again!
於 2024 年 2 月住了 1 晚

10/10 有夠讚

ryan

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 13 晚

6/10 一般般

Robert L，Inverness

情侶出遊
喜歡：整潔度和員工素質
No hot water. Warm at best. If you sleep in late no hot water at all. When you leave the room the power is cut. No air conditioning and refrigerator is shut off until you return. Nothing like walking into a hot room and your drinks are warm. Nice place otherwise.
於 2024 年 1 月住了 10 晚

6/10 一般般

Lawrence Lamont

喜歡：整潔度、員工素質和住宿環境和硬體
不喜歡：設施服務
There was no microwave nor refrigerator for the room food I did not finish. I had to throw it out because I could not refrigerate or reheat. There was mold around the bathroom door. The showerhead needed to be changed could not adjust shower. Height Internet was off and on very slow at times very poor, very weak signal other guess that had children was allowed to create much noise in the hallways early in the morning
於 2024 年 1 月住了 14 晚

6/10 一般般

Michael

情侶出遊
喜歡：員工素質
不喜歡：設施服務
We stayed here while visiting family. Do not book unless you are sure of how many nights you want. We left a day early and could not get a refund.
於 2024 年 1 月住了 3 晚

6/10 一般般

VER，Tarpon Springs

商務旅客
不喜歡：設施服務
Security: most doors are not equipped with security door locks. There are no safety deposits for your valuables in most rooms except only at Royal Suites. There is, however, a security guard on duty at the front door 24- hours. Restaurant: The menu selection is somewhat acceptable to foreign guests ( Westerners) but the prices are not what you see once you get the bill. This is a rip off. Reprinting the menu to reflect correct pricing might help. Room rates are reasonable Staff are very courteous and helpful.
於 2023 年 12 月住了 1 晚

8/10 不錯哦

VER，Tarpon Springs

於 2023 年 12 月住了 1 晚

10/10 有夠讚

Jeanny

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I will stay here again
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Gary

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Hotel stay
Very comfortable and clean the restaurant breakfast at hotel was sublime..
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Emmanuel

於 2023 年 11 月住了 1 晚

8/10 不錯哦

Annabelle

於 2023 年 11 月住了 2 晚

6/10 一般般

Samuel

喜歡：整潔度
於 2023 年 10 月住了 1 晚

4/10 不太好

Manuel

不喜歡：整潔度和設施服務
The only problem i have is the cockroach
於 2023 年 10 月住了 1 晚

6/10 一般般

Keith

於 2023 年 9 月住了 1 晚

8/10 不錯哦

Ruby

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 9 月住了 2 晚

8/10 不錯哦

DAVID

喜歡：整潔度、員工素質和設施服務
Execellent breakfast, and the staff is very nice too.
於 2023 年 8 月住了 1 晚

10/10 有夠讚

Harri

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Hyvä hotelli
Ssiisti hotelli ja ystävällinen henkilökunta Miinusta wifin toimimattomuudesta ja kalliista kahvista
於 2023 年 8 月住了 2 晚

10/10 有夠讚

Bruce

喜歡：設施服務
Wonderful staff, great location, and nice facility..
於 2023 年 8 月住了 5 晚

4/10 不太好

Robert I

家庭旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 7 月住了 3 晚

8/10 不錯哦

Marianito

喜歡：整潔度和員工素質
於 2023 年 7 月住了 3 晚

10/10 有夠讚

Charles

喜歡：整潔度、員工素質和客房舒適度
Bang for the buck!
Great hotel for the price. People are great. Location is good for the city.
於 2023 年 4 月住了 1 晚

10/10 有夠讚

Charles

喜歡：整潔度、員工素質和客房舒適度
Quick and easy!
Great hotel for the price. Convenient to food and shopping.
於 2023 年 4 月住了 1 晚

10/10 有夠讚

Jonathan

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The check in was a little slow but overall experience was great. The staff was very accommodating to my requests.
於 2023 年 4 月住了 3 晚

10/10 有夠讚

James，El Paso

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 4 月住了 7 晚

10/10 有夠讚

frank

於 2023 年 3 月住了 3 晚

8/10 不錯哦

Robert，Inverness

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice hotel. Get up early if you need hot water. Good location. Staff were excellent. Stayed 2 weeks in May of 2022 and 4 weeks in February of 2023. I was surprised they charged me for a 10 minute ride to the airport but it was only the equivalent of $6 US. I’ll definitely stay there again this autumn.
於 2023 年 2 月住了 28 晚

10/10 有夠讚

Zenaida

於 2023 年 1 月住了 1 晚

6/10 一般般

真實旅客

家庭旅遊
喜歡：整潔度和員工素質
The split-type air-conditioning unit drain pipe was blocked, causing water droplets inside the room floor. We requested the hotel staff to provide us with a pail to catch the water droplets. During bedtime, I experienced discomfort due to bed bug bites and woke up one morning with multiple small red bumps on my front right leg.
於 2022 年 12 月住了 3 晚

10/10 有夠讚

HO JIN

於 2022 年 11 月住了 1 晚

8/10 不錯哦

Johnny

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I was comfortable with this property.
於 2022 年 10 月住了 5 晚

10/10 有夠讚

Robert

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice place to stay, everyone was very friendly and helpful, clean rooms, hot water, we did not eat there but the food looked good, definitely staying there when I go back
於 2022 年 7 月住了 11 晚

8/10 不錯哦

DALII

商務旅客, 團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
good location
於 2022 年 6 月住了 1 晚

6/10 一般般

cheryl，Hollywood

情侶出遊
喜歡：員工素質
Restaurant closed to early 5:00 pm
於 2022 年 5 月住了 17 晚

8/10 不錯哦

Robert，Inverness

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff were phenomenal! Absolutely the kindest and most polite people I’ve ever dealt with. I arrived 6 hours early to check in and they gave me a temporary room after traveling 48 hours while my room was being cleaned. I’m definitely staying there again.
於 2022 年 5 月住了 12 晚

6/10 一般般

Marjorie

喜歡：整潔度、員工素質和客房舒適度
Royal Garden Hotel
It was okay nothing to special, theres no better option when it come hotels in ozamis city. But had a terrible experience when I check out charging me with extra bed when where not even using it. The front desk need to train how to communicate to their guest. She’s unprofessional.
於 2022 年 4 月住了 2 晚

10/10 有夠讚

Mars

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2021 年 12 月住了 1 晚

10/10 有夠讚

真實旅客

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 1 月住了 1 晚

10/10 有夠讚

junix

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Worth every penny
I loved my stay! Worth every dime! ❤️
於 2021 年 12 月住了 1 晚

10/10 有夠讚

Gary

於 2021 年 12 月住了 1 晚

8/10 不錯哦

kieran

喜歡：住宿環境和硬體和客房舒適度
Good hotel, let down by little things.
Convenient city center hotel. Probably the best hotel in Ozamiz. Good parking outside, watched over by the security guard. This could be a very good hotel but let down by lack of attention to simple things. The restaurant closes at 5pm so no food available in the evenings. We had to avail of Food Panda to have some food delivered. Breakfast only available between 8am and 10am. They do bacon and egg, but cannot do toast! Only served with rice! The Royal/Imperial Suite is very comfortable. It had a nice bathroom, with a big bath, but you could only fill the bath by using the shower attachment! It has no bath tap! The water pressure was low and not very warm so the bath is effectively unusable! This was our second stay at the hotel. We use it because of its convenient location.
於 2021 年 10 月住了 1 晚

10/10 有夠讚

Paul

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Best hotel in Ozamiz
Everything was good. Probably the nicest hotel in Ozamiz
於 2021 年 8 月住了 1 晚
Jeana / FO 於 2021年8月30日回覆
Good day! We are grateful to received an excellent rate from you. It's our pleasure to serve you at our best. Be safe!

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice stay
Nice, clean, comfortable
於 2021 年 2 月住了 1 晚

8/10 不錯哦

真實旅客

親子旅遊
喜歡：整潔度、員工素質和設施服務
Very accommodating reception. What's lacking is bidet for the toilet.
於 2020 年 1 月住了 1 晚