4/10 不太好
Michelle
家庭旅遊
2024年6月12日
不喜歡:整潔度、設施服務和住宿環境和硬體
Renovation going on. Can’t be helped, but distracting and annoying when heard from your room. The room assigned had stains on the couch, one very large one that was the first thing noticed upon entry. The room had a musty smell, like the carpet had been wet at some point or was holding odor. Staff did allow us to change rooms and we went to a higher floor, away from the renovation noise. This room was better, only slight smell, not as offensive as first room. No stains visible on couch. Pool was a disappointment. Couldn’t see the bottom it was cloudy. Wasn’t sure if it was dirty or growth. Kids didn’t swim because of it even though the pool was a reason for choosing this hotel. Stayed at a Hyatt in St Paul MN in January and it was super nice - so thought the Overland Park one would be the same.
Michelle
於 2024 年 6 月住了 1 晚