4/10 不太好
Dyan
情侶出遊
2023年6月20日
不喜歡:員工素質
Customer service needs work. They seem to have an idea of what 5 stars looks like, but can't seem to execute it. Things were missing from the room (towels, hair dryer) and it took hours to get them. In 3 days our room was never cleaned, though we requested it several times and were assured "right away". No mini bar, no coffee maker or kettle. We moved to a different hotel for the remainder of our stay, and it ended up being cheaper and better.
Dyan
於 2023 年 6 月住了 3 晚