The entire experience is petrified. I have never ever had so horrible experience in my entire life due to the foreign staff who is not Asian nor Japanese.
The foreign staff is a guy with the cap on. As a tourist I forget to take off my shoes when I came to the hostel that made sense. Also it was the only and first time I made the mistake. He then shouted at me and pissed off by saying please Obey OUR Rule whilst other Japanese staff just said Oh she forgets only instead of shouting and being so rude. The Japanese understand I did not do it on purpose or have any intention of breaking their rule.
The foreign staff looks so bossy as this is his hostel and he is the boss. He speaks fluent Japanese.
I seriously don't understand why the hostel hire this rude person. Come on I know you want to make it international. He might brought his very rude culture from the middle east. The white people or Asian will not behave like this.
I am not asking for a five star hotel service but at the very least treat your guest with respect. Obey is a strong word and I know he is not an English speaker but he is unbelievably rude. In the hospitality industry even though it is a hostel it needs service basic service and at the very least being polite. As if I owed him a lot come on I am a guest.
Another staff like the Japanese girl and the owner Japanese guy are nice especially the girl called naka and she was very sweet to ask where would I go and giving suggestion.