Only 1 working elevator for whole hotel and staff. 45 minute wait today to get luggage to car. Cigarette butts on balcony, dead bugs batroom window. Bathroom so small a large person could not fit. No trash pickup for 4 days. Not at all worthy of Hilton reputation.
Kathy
於 2024 年 6 月住了 3 晚
4/10 不太好
Mikayela
2024年6月7日
喜歡:住宿環境和硬體
不喜歡:整潔度和員工素質
Never had house keeping to our room we arrived Monday checked out Friday. Had to go to the front desk and ask for fresh towels and sheets for pull out couch and then told them Wednesday we wanted house keeping to come, we had been gone everyday from 10 am-8pm never had anyone empty trash or clean up room. Told us they would send someone Thursday to clean never happened then they informed us they would send some one at 9 am on Friday….. check out is at 11 I don’t need the room cleaned to leave
Mikayela
於 2024 年 6 月住了 3 晚
8/10 不錯哦
Jorge
情侶出遊
2024年6月2日
喜歡:整潔度和員工素質
The location
Jorge
於 2024 年 5 月住了 2 晚
4/10 不太好
Daylon
情侶出遊
2024年5月29日
喜歡:住宿環境和硬體
不喜歡:員工素質和設施服務
No parking and a lot of people per room crazy
Daylon
於 2024 年 5 月住了 3 晚
8/10 不錯哦
Joe
家庭旅遊
2024年5月28日
喜歡:整潔度、員工素質和設施服務
The people here are absolutely awesome. The bathroom door wouldn't close and lock, the latch didn't line up for the door so locked or not it would open and I didn't like that, only issue I had, everything else was beautiful to me. Very nice and pleasant with beach right off the balcony, just beautiful and the people made me feel like I was home, very nice, thank you
Joe
於 2024 年 5 月住了 1 晚
2/10 很糟糕
Angela,Ocoee
家庭旅遊
2024年5月28日
不喜歡:員工素質和設施服務
No pool towels. No pool attendant so outside people not staying hotel overran pool. My children had to have me hold them in the deep end because large parties were rude and played football and almost hit us 3x because they took up the entire shallow end. No one came to kick them out. One elevator broken so had to wait 10-15 min to use elevator. No sheets on pullout. Called and was hung up on 4x. Then told they’d bring them. 10pm still hadn’t brought them. I had to go wait in line to get them myself. Shower broken. Told my 80 year old parent could bathe or wait until tomorrow to shower. So much to say. Just awful!
Angela
於 2024 年 5 月住了 1 晚
4/10 不太好
Jhonny
團體旅遊
2024年5月21日
喜歡:整潔度
不喜歡:設施服務和住宿環境和硬體
The view of the room was amazing but the balcony door was nos open either closing properly and the restroom conditions weren’t the best either but overall the full experience pool and beach was cool.
Jhonny
於 2024 年 5 月住了 6 晚
2/10 很糟糕
franco
2024年5月6日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I had to cancel my reservation I never show up at the facility and they still charge me and when I called them they refuse to return my money