Hotel was great!! Excellent location! Pool and hot tub were awesome! Had a terrible experience at check in but the hotel itself was wonderful
Melissa
於 2025 年 7 月住了 5 晚
10/10
Hotel was lovely and staff very helpful will definitely be back
ROSENA
於 2025 年 7 月住了 3 晚
10/10
the room are roomie and clean.
LeTrinh
於 2025 年 6 月住了 7 晚
10/10
Stayed 3 nights for Universal. It was lovely. The only thing that would’ve made it better was connecting rooms (which they don’t have)
Ashley
於 2025 年 7 月住了 4 晚
8/10
The convenience the shuttle
Tonya M
於 2025 年 6 月住了 4 晚
2/10
Terrible experience at the end. The day we had to check out, none of the elevators were working so we had to do the stairs with 8 bags since we are travelers. Because of this issue one bag was left behind at the room. When noticed, I called and it was there but when returned then I noticed my WATCH was missing. Besides the cost of the watch it had sentimental value and never thought this could happen at a franchise like Hilton. Too bad 👎
JOSE MANUEL
於 2025 年 6 月住了 1 晚
8/10
This is a great location to stay as a family if you're visiting Universal theme parks. The units are very large and come with a kitchen with utensils. They offer multiple free shuttles to Universal, although the last returning shuttle is a bit early so you may have to Uber/Lyft it back. Breakfast was good, only issue was their malfunctioning elevators which made getting to your room a process due to wait times during peak hours and since only 1 was operational with a 4 person max capacity.
Rene
於 2025 年 6 月住了 3 晚
10/10
Everyone was very friendly and eager to help. Room was very very clean. Shuttle to Universal resorts was on time every time. Pool was very clean and perfect for relaxing! Having a kitchen was a great experience especially for the convenience of the refrigerator and dish washer. Maintenance was fast to reboot our TV. The staff was cheerful especially the lady in the main hall that was cleaning by the universal area. Elevator issues...
Jimmy
於 2025 年 6 月住了 9 晚
10/10
Hotel was perfect nice, clean, spacious rooms & close to universal studios very convenient for my family.
William
於 2025 年 6 月住了 5 晚
10/10
I loved it here everyone was Amazing!!!
Amy
於 2025 年 3 月住了 3 晚
8/10
I like the pool,hot tub, the mini-kitchen, the layout of hotel room ,i like everything but two things. The beds were very very firm and the room had over 40 mosquitoes in it. At first night i assumed they came from hallway since we were close to exit door but there was even more 2nd night. I think they were coming from kitchen sink or ac . Dispite the bed and mosquitoes i would stay again. I loved how close this place is to universal and they have a decent breakfast buffet.
june
於 2025 年 5 月住了 2 晚
10/10
The hotel was great everybody was very accommodating and the breakfast was nice and fresh. The only thing we didn't like was the shuttle coming from the park back to the hotel. There was a ton of people and not enough bus room for everyone to get on and some people had to stay behind which was terrible and wait for the next bus. The lady on the bus said she called for our hotel but nobody could hear a thing she said and the ones that did hear her tried to tell her our hotel and she couldn't hear us... and so we had to ask her to go back to the hotel to take us there when everybody was still on the bus.
Jessica
於 2025 年 5 月住了 2 晚
8/10
Está muy bien ubicado
Marcela Alejandra
於 2025 年 5 月住了 7 晚
10/10
Friendly staff & great location
Hector
於 2025 年 5 月住了 7 晚
10/10
This is our second time staying at this property. Will definitely stay there again in the future.
Clarissa
於 2025 年 5 月住了 1 晚
10/10
Kathy
於 2025 年 5 月住了 4 晚
10/10
Fantastic stay after landing from a long haul flight, we choose to stay here a few nights to recover. Clean quiet and big rooms.
Would stay here again. Travelled as family of 3.
Plenty to do very close by.
Benjamin
於 2025 年 4 月住了 4 晚
10/10
It was a nice place
Casey
於 2025 年 4 月住了 4 晚
10/10
Julie
於 2025 年 4 月住了 7 晚
10/10
Staff was lovely and accomodating and room was clean and comfortable.
kalista
於 2025 年 4 月住了 2 晚
10/10
Great 5 nights stay.
Wei
於 2025 年 4 月住了 5 晚
10/10
My husband and I stayed here for our trip to Universal. We were very happy with the room and would definitely stay there again. The breakfast was great and it’s so close to Universal!! The rooms were comfy and clean