Baymont Hotel – Downtown Orlando (Actually a Motel)"
I am extremely disappointed with my stay at what was advertised as the ,."Baymont Hotel" in downtown Orlando. To be clear, this was not a hotel it was a motel, and that distinction makes a significant difference. Had I seen accurate pictures of the exterior, I would never have booked this property.
The online reviews were misleading, and the distance to the event I was attending was not accurately stated. The misleading images, inaccurate distance, and misrepresented quality of the accommodations all played a major role in my decision and I regret it entirely.
From the moment I arrived, I felt unsafe. There were multiple signs of deception and poor maintenance.
● The room looked nothing like the pictures
● The door lock was secured with duct tape, Lockwood's loose had to put a chair on the door every night.
● I had to purchase my own cleaning products just to feel somewhat comfortable.
● I was moved to four different rooms due to issues.
● At one point, a "car was blasting loud music outside my door". When I contacted the front desk, they suggested, I was ask to go ask the person to turn it off, puttingmy life in a dangerous situation.
● There were strange men loitering around late at night including a white van parked outside my room.
● A strong smell of marijuana was coming into the room through the gap under the door, which was nearly 2 inches off the ground, leaving space for bugs, rodents, and noise.
I want a refund