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歐倫萬豪唐普雷斯飯店的評分

2.5 out of 5
歐倫萬豪唐普雷斯飯店
873 N 1200 W, Orem, UT

評論

8.8

有夠讚

10 分，有夠讚；578 則評論中有 331 則" "
8 分，不錯哦；578 則評論中有 167 則" "
6 分，一般般；578 則評論中有 55 則" "
4 分，不太好；578 則評論中有 16 則" "
2 分，很糟糕；578 則評論中有 9 則" "

9.0/10

整潔度

9.2/10

員工素質

8.6/10

設施服務

8.8/10

住宿環境和硬體

8.8/10

環保程度

評論

10/10 有夠讚

Ruth

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
S
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Karina

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The hotel room was very clean and spacious. The staff were very helpful. Our check in was quick and smooth.
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Jackelinee

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Family Friendly
於 2024 年 4 月住了 3 晚

10/10 有夠讚

stefanie

喜歡：整潔度、員工素質和住宿環境和硬體
nice, easy and convenient
於 2024 年 4 月住了 4 晚

10/10 有夠讚

Heather

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚

4/10 不太好

Brian

家庭旅遊
不喜歡：員工素質和住宿環境和硬體
Stay was fine for the most part. The only issue we had was the building is a bit older and not well maintained. The elevator broke down and my 11 yr old got stuck in it and the fire department had to come and fix it. Took the stairs the rest of the stay. She was a bit shaken up but okay in the end. Not a fun experience while on vacation.
於 2024 年 3 月住了 2 晚

10/10 有夠讚

Paul

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Our room was nice, spacious, and in good repair. The bed was comfy, the breakfast was good. The only fault I could find was the fitness room was out of sanitizing wipes and could've used a box of tissues on the counter. The property is easy to find, just off the freeway, but there wasn't much noise from the traffic. We had a great experience, we'll be back.
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Shannon

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The property was easy to find - right off the freeway - great breakfast - comfortable beds - great value for the price
於 2024 年 3 月住了 2 晚

10/10 有夠讚

Wesley

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 5 晚
Tanner 於 2024年3月5日回覆
Dear Guest, we greatly appreciate your feedback. We are glad to hear that you enjoyed your stay with us.

10/10 有夠讚

Jason

商務旅客, 團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great property
於 2024 年 2 月住了 8 晚
Tanner 於 2024年3月5日回覆
Dear Guest, thank you for taking the time to leave us some feedback. We greatly appreciate it.

10/10 有夠讚

Sean

於 2024 年 2 月住了 1 晚

10/10 有夠讚

Isis

於 2023 年 12 月住了 2 晚

10/10 有夠讚

james

商務旅客, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 2 晚

10/10 有夠讚

Dawna

於 2023 年 12 月住了 1 晚

8/10 不錯哦

jacob

喜歡：整潔度、員工素質和住宿環境和硬體

4/10 不太好

sharee

家庭旅遊
喜歡：員工素質
不喜歡：住宿環境和硬體
needs updated and renovated
Aside from the new nice carpet, the rooms need updated with electrical outlets for usb cords, the bathroom was tiny and dumpy! When sitting on the toilet, the toilet paper was low and behind your butt and hard to reach. the sink is low and no counter space. Needs a renovation!
於 2023 年 12 月住了 2 晚

6/10 一般般

真實旅客

不喜歡：客房舒適度
Ehh..
Overall the hotel was fine. Good location for what we were there for, but downside of that was it was VERY noisy. Both outside and inside... Walls are thin. If you're a heavy sleeper, you're fine. But both outside traffic/car noise every night and one night of called in noise complaints from kids running & jumping the floor above causing our light fixtures to shake.... didn't leave for good night sleep any of the 3 nights we stayed. Will you always have kids above you? No. And I'm a parent of 3, so don't get me wrong, I get it that it's not always silent... but enough to shake the light fixtures of the room below is not cool. Outsider noise... well you never know I suppose. We all came home without major issues or bed bug bites, so I call it successful. Probably would try elsewhere next time.
於 2023 年 11 月住了 3 晚
Brian 於 2023年11月20日回覆
Thank you for your feedback from your recent stay. We are sorry to hear that you stay was less than perfect due to noise. We hope that you will give us another opportunity should your travels bring you to the area.

10/10 有夠讚

Pete

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Good Place to Stay
The cleanliness of the hotel overall was good. The breakfast was very well planed with fruit, bread, protein and milk and juices. The location was ideal for us as off the freeway onramp.
於 2023 年 11 月住了 3 晚
Tanner Massey 於 2023年11月14日回覆
Dear Pete, thank you for taking your time to give feedback regarding your recent stay! We are glad to hear you enjoyed your stay with us and I will be sure to share your response with our team to celebrate their hard work! Thank you!

6/10 一般般

Kim

喜歡：整潔度
於 2023 年 10 月住了 1 晚
Brian 於 2023年10月18日回覆
Thank you for rating us.

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質和客房舒適度
A few minor conditions in the room were a bit beat up, but overall things were great.
於 2023 年 9 月住了 2 晚
Brian 於 2023年10月2日回覆
Thank you for the amazing 10 rating and feedback.

10/10 有夠讚

Deborah

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Very spacious suite. Super clean and comfortable. Parking well lit at night. Nice view of the lake. Convenient to food, gas, and shopping. Staff friendly and helpful. Would book again when in the area.
於 2023 年 9 月住了 2 晚
Brian 於 2023年9月20日回覆
Thank you Deborah for taking the time to share your recent experience with others. We are so happy that you enjoyed your stay with us.

6/10 一般般

Vara，Cheney

Nothing notable about the property. Sufficient for an overnight stay.
於 2023 年 9 月住了 1 晚
Brian 於 2023年9月19日回覆
Thank you for your feedback, we are sorry to hear that your stay with us was fine. We would love to know what we can improve upon.

10/10 有夠讚

Janet

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Fam Reunion Preparations
We had a family reunion in Orem and wanted to stay close by to the Orem City Park for our reunion. We wanted to have access to a kitchen for our party preparations, which TownePlace Suites had. We were very very happy with the kitchen with it's large and spacious fridge.
於 2023 年 9 月住了 2 晚
Brian 於 2023年9月11日回覆
Thank you Janet for taking the time and sharing your recent experience about your stay. I will be sure to share with our team.

10/10 有夠讚

Jessica

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Room was very large. A nice change from other rooms we had stayed in recently.
Brian 於 2023年9月6日回覆
Thank you Jessica for the awesome 5 rating, we truly appreciate it.

10/10 有夠讚

Nando

於 2023 年 9 月住了 1 晚
Brian 於 2023年9月25日回覆
Thank you Nando for the awesome 5 out of 5 rating, I will be sure to share with our team.

10/10 有夠讚

Lana

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 8 月住了 1 晚
Brian 於 2023年8月7日回覆
Thank you Lana for that great score, we are so happy that you enjoyed your stay with us.

8/10 不錯哦

CC

喜歡：整潔度、員工素質和設施服務
不喜歡：住宿環境和硬體
It was lovely to have a place to call home for my stay. It was nice to come “home” and cook my own meal. However, the bed was a marshmallow and the pillows smelled dirty/sweaty. It was not conducive to a restful night’s sleep. I would recommend rotating the bed for longer wear in the short term but replacing it soon. The pillows need a good sanitizing wash with bleach.
於 2023 年 7 月住了 14 晚
Brian 於 2023年7月27日回覆
Thank you for your feedback CC. Our beds are just over a year old, but we will be sure to see what is going on with that room. I will also relay to housekeeping your mention of pillows.

8/10 不錯哦

Amy

團體旅遊
喜歡：整潔度和員工素質
The king size bed was very comfortable, but the pull-out sofa bed was not comfortable at all. Wish we had gotten a room with two beds instead of a king with a pull-out sofa.
於 2023 年 7 月住了 5 晚
Brian 於 2023年7月19日回覆
Thank you Amy for your feedback, I will be sure to pass on to our team.

4/10 不太好

Lowell

喜歡：整潔度
不喜歡：員工素質和住宿環境和硬體
Room was full of problems wasnt fully cleaned toilet wouldnt flush right phone was unplugged for some reason. Also people on top of out room for 3 days straight were making noise all through the day and night and magement didnt seem to want to move them or us part of the oven didnt work noce outside but room was terroble
於 2023 年 7 月住了 6 晚
Brian 於 2023年7月19日回覆
Thank you Lowell for your feedback from your recent stay. I am sorry it sounds like you had some issues and not sure why you were not moved. I will pass on and review this with our team so that we can improve.

10/10 有夠讚

Vance

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
It was great. Room was good size
於 2023 年 7 月住了 7 晚
Brian 於 2023年7月14日回覆
Thank you Vance for your awesome rating, we are so glad that you enjoyed your stay.

8/10 不錯哦

Julie

家庭旅遊
喜歡：員工素質
於 2023 年 7 月住了 2 晚
Brian 於 2023年7月7日回覆
Thanks Julie for rating us.

10/10 有夠讚

Holli

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Parking is a little limited to get anything decent but other than that our stay was great.
於 2023 年 6 月住了 4 晚
Brian 於 2023年7月6日回覆
Thank you Holli for the 5 rating, we are so glad that you enjoyed your stay.

10/10 有夠讚

Christy，murrieta

於 2023 年 6 月住了 1 晚
Brian 於 2023年6月30日回覆
Thank you Christy for the great rating!!! We hope to see you again.

10/10 有夠讚

Scott，Anaheim

於 2023 年 6 月住了 4 晚
Brian 於 2023年6月27日回覆
Thank you Scott for the 5 rating!!! I will be sure to share with our team.

6/10 一般般

Josh

不喜歡：整潔度
於 2023 年 5 月住了 1 晚
Brian 於 2023年5月30日回覆
Thank you for your feedback.

10/10 有夠讚

Carol

喜歡：整潔度、員工素質和住宿環境和硬體
Wet pleasant staff. Very well maintained
於 2023 年 5 月住了 1 晚
Brian 於 2023年5月22日回覆
Thank you Carol for the comments, we will be sure to share with our team.

10/10 有夠讚

PAMELA

於 2023 年 5 月住了 1 晚
Brian 於 2023年6月9日回覆
Thank you Pamela for the great 5 rating, we are so glad you enjoyed your stay with us.

10/10 有夠讚

lisa

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
UVU college years and graduation
Have stayed here before a few times. Rooms are big. Havent had any issues. Would recommend staying here, and would do so again ourselves if we go down that way again
於 2023 年 5 月住了 2 晚
Brian 於 2023年5月15日回覆
Thanks Lisa, we are so glad you enjoyed your return trip.

4/10 不太好

Daniel

家庭旅遊
不喜歡：整潔度和住宿環境和硬體
Shower did not work. Hair all over bathroom floor. For a newer hotel it was a little run down.
於 2023 年 5 月住了 1 晚
Cesar 於 2023年5月8日回覆
Hello valued guest, Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with each department leadership team to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

10/10 有夠讚

Grant

於 2023 年 4 月住了 1 晚
Brian 於 2023年5月15日回覆
Thanks Grant for the 5 rating, I will be sure to share with our team.

10/10 有夠讚

Samuel

情侶出遊
喜歡：員工素質、設施服務和住宿環境和硬體
Staff was very accommodating and professional. Room was clean and spacious. Bed was just the right amount of soft and not hard. Breakfast was just OK, nothing special. Will stay again
於 2023 年 4 月住了 1 晚
Brian 於 2023年4月14日回覆
Thank you Samuel for your comments and rating!! I will be sure to share with our team.

10/10 有夠讚

Matthew

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice staff helpful in getting around a new area and good ice cream
於 2023 年 4 月住了 3 晚
Tanner 於 2023年4月11日回覆
Dear Guest,Thank you for taking your time to leave us some feedback regarding your recent stay with us. I am glad to hear that you enjoyed your stay and your ice cream! We hope to see you again soon!

10/10 有夠讚

Paul

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice stay in a convenient location
The front desk was welcoming and quick to respond when I let them know there were no towels available at the pool.
於 2023 年 3 月住了 1 晚
Brian 於 2023年4月3日回覆
Thank you Paul for the 10 out of 10 rating!! I will be sure to share with our team.

10/10 有夠讚

Mike

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great staff and great kitchen in the room
於 2023 年 3 月住了 5 晚
Brian 於 2023年3月14日回覆
Thanks Mike for the 5 rating!!

6/10 一般般

Erik

家庭旅遊
於 2023 年 3 月住了 1 晚
Brian 於 2023年3月14日回覆
Thank you Erik for taking the time to rate your recent stay.

10/10 有夠讚

Jacqueline

於 2023 年 3 月住了 1 晚
Brian 於 2023年3月14日回覆
Thank you Jacqueline for the awesome 10 score!! We hope to see you again soon.

6/10 一般般

Carlos

寵物同遊, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Location
於 2023 年 2 月住了 1 晚
Brian 於 2023年2月16日回覆
Thank you Carlos for rating your stay, we would love to learn how we could have made if better for you if you would care to reach out to us directly.

10/10 有夠讚

Morgan

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 2 月住了 1 晚
Brian 於 2023年3月6日回覆
Thank you Morgan for your rating from your recent stay.

10/10 有夠讚

Steven

家庭旅遊
喜歡：員工素質、設施服務和住宿環境和硬體
Front desk staff was great, great place to stay
於 2023 年 2 月住了 1 晚
Brian 於 2023年2月8日回覆
Thank you for the 5 rating! We are so happy that you enjoyed your stay with us.

10/10 有夠讚

Maddison

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The room was nice. Breakfast was great!
於 2023 年 1 月住了 1 晚
Brian 於 2023年1月31日回覆
Thank you Maddison for your 5 rating, I will be sure to share with our team.