Find hotels in Orchards Estates, Phoenix

"The hotel was located near ihop and a few fast food places which worked well for my grandkids Rooms are not sound proof so you can hear fwy traffics and cars racing with cleaning staff and their carts outside My room had a slight musty odor I think from air conditioner But aside from this, We slept fairly well once the noise subsided So yes I would give it about 3 stars "

"The bed was very flimsy and weak "

"Clean room, nice staff, and safe! The only problem was the elevator was down, so we had to carry our bags to the top floor"

"I have never stayed in such a filthy hotel room. Towels and linens were gross. They were either previously used without washing… a lot… or they were just incredibly stained. There were also lots of hairs bound in the towels. Bathroom had missing drain plug, floor tiles missing, etc. The kicker was the smoke alarm battery dying and beeping very loud. Maintenance was gone for the night, so we moved rooms at almost midnight, so we didn’t have to listen to it all night long. Would NEVER stay here again! "

"Very slow check in. Staff seemed like they were not well trained in customer service."

"The staff was very friendly and made us feel at home. Had an amazing time and will definitely will be booking this stay again in the future. "

"Beds were pretty new, so no low spots. Newly updated. Clean. Nothing fancy, but great for a good nights sleep. Guarded gate. Decent neighborhood. Is located by a major busy road, but didn’t notice the noise (we were on the opposite side)"

"Multiple issues, bed was made with dirty and used sheets despite being told the best cleaner had cleaned my room. The room was cleaned and ready almost 2hrs late, check in time 4pm our room wasn't ready until about 5:40pm, there was a ton of guests all coming in while I checked in complaing about no pots and pans, no pillows, (apparently they had been stolen) room was too disgusting to stay in, food left on tables, floors too sticky from cleaners not diluting cleaning solutions enough... And it sounded like every guest had a hard time with the smell in the rooms. Our room smelled awful, and we checked out after day 1 of our stay. One guy waited a long time for his room, just to come back in while I was still checking in, to inform the staff he walked into a room that had people already in the room... Staff was absolutely amazing though, kind, professional and handling all the complaints to the best of their abilities with respect. Security/maintenance guy was cool and super helpful, and the ladies at the desk smiled through their really bad day. "

"Sketchy area and the surroundings weren’t very clean. "