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艾爾斯 ALO 飯店的評分

3.5 out of 5
艾爾斯 ALO 飯店
3737 W Chapman Ave, Orange, CA

評論

8.8

有夠讚

10 分，有夠讚；1897 則評論中有 1141 則" "
8 分，不錯哦；1897 則評論中有 487 則" "
6 分，一般般；1897 則評論中有 165 則" "
4 分，不太好；1897 則評論中有 62 則" "
2 分，很糟糕；1897 則評論中有 42 則" "

9.0/10

整潔度

9.2/10

員工素質

8.6/10

設施服務

8.8/10

住宿環境和硬體

8.6/10

環保程度

評論

10/10 有夠讚

Wen HSIUNG

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 2 晚

6/10 一般般

TAYU

商務旅客
喜歡：整潔度和員工素質
不喜歡：住宿環境和硬體
於 2023 年 4 月住了 1 晚
General Manager 於 2023年5月8日回覆
Dear Tayu,Thank you for taking the time to rate your recent stay! Although we wish you had a 5-star visit, we appreciate your feedback and hope to have the chance to welcome you for an exceptional experience the next time you're in the area.Sincerely,Sandra Zuno General Manager

10/10 有夠讚

TING-WEI

於 2022 年 9 月住了 3 晚

8/10 不錯哦

Jeffrey

喜歡：整潔度、員工素質和設施服務
Good, but one of two small elevators wasn't working.
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Jeffory

喜歡：整潔度
於 2024 年 1 月住了 1 晚

10/10 有夠讚

Douglas

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Staff was amazing & helpful. Wish I would have taken their names. Clean, friendly, happy place. Breakfast was amazing every morning. Will definitely be coming back. Loved the pool too!
於 2024 年 4 月住了 5 晚

8/10 不錯哦

Nie Marie

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I love my stay here, it’s very clean and updated. For an affordable price, the parking is free and free buffet breakfast too, very convenient to go to Disneyland and to the Angels baseball stadium. Definitely I will come back.
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Yousef，Kirkland

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Good
於 2024 年 4 月住了 5 晚

10/10 有夠讚

Catalina

商務旅客, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
All is great except the elevators still being worked on since December 2024
於 2024 年 4 月住了 1 晚

6/10 一般般

Jill

家庭旅遊
喜歡：整潔度
不喜歡：員工素質和設施服務
Pro - Within walking distance of the stadium and outlet malls. Con-was not informed at checkin that the breakfast only went to 9:am, in fact one of the staff directed us to the restaurant where it was at 9:15.
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Aline

喜歡：整潔度、員工素質和住宿環境和硬體
Great location
於 2024 年 4 月住了 1 晚

4/10 不太好

Catherine

於 2024 年 4 月住了 2 晚

10/10 有夠讚

joanna

團體旅遊
喜歡：整潔度、員工素質和設施服務
will definitely go back
於 2024 年 4 月住了 2 晚

4/10 不太好

Megan

不喜歡：員工素質和住宿環境和硬體
The person who checked us in, and really everyone we came into contact at the hotel, displayed zero hospitality. We had been in 4 cities in 5 days and the difference between how we were treated at this hotel and all of the others was dramatic. It was simply a place to lay our heads. I would not stay here again nor would I recommend it.
於 2024 年 4 月住了 1 晚

4/10 不太好

Carlos

It was ok
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Sarah

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great breakfast options. Heated pool. Friendly staff. Close proximity to Disney. Uber was approximately $11 per trip plus tip. City bus nearby that also goes to Disney. We tried the Mexico a restaurant on campus- it was delicious but pricey.
於 2024 年 4 月住了 3 晚

10/10 有夠讚

Jesús

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Excelente hotel!
於 2024 年 4 月住了 7 晚

10/10 有夠讚

Victor，San Diego

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Christian，Punaauia

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Hotel prêt du Outlets orange et dérrière l'hotel il y a un BEST BUY et WENDYS pour aller manger chambre sapcieuse et très propre.
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Dominique

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 4 晚

10/10 有夠讚

Alice

商務旅客
Staff was friendly, we had our sister at hospital , it was very convenient, walking distance. Breakfast was great, the discount we received was excellent! I would recommend and also stay again
於 2024 年 4 月住了 3 晚

10/10 有夠讚

Kristopher

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great location if you want to be in the Anaheim/Orange/Santa Ana area. Very close to Angels Stadium and the Honda Center, not far from Disneyland, and lots of dining options nearby. Clean rooms with pretty good design, and the breakfast was good. I appreciated the noon checkout after a late night out. Also a great value for the area; a lot of places around there are more expensive and will charge you for parking. I'll be back for sure!
於 2024 年 4 月住了 1 晚

8/10 不錯哦

Steven

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Staff and Hotel are pleasant. The area itself is fone but it is very busy being very close to I5 and the hospital very near by.
於 2024 年 4 月住了 1 晚

10/10 有夠讚

mira

家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excellent
於 2024 年 4 月住了 1 晚

8/10 不錯哦

Henry

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Small rooms, but very clean and kept up.
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Mary

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Staff was excellent
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Jessie

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It would be nice if the had transportation to and from the airport cause Uber is mad expensive
於 2024 年 3 月住了 4 晚

10/10 有夠讚

Evadine，Garden Grove

喜歡：整潔度、員工素質和住宿環境和硬體
It was a pleasant stay. Requested more pillows and 2 wine glasses and they brought it right up. Breakfast was good.
於 2024 年 4 月住了 2 晚

6/10 一般般

Rajadeep

家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質和設施服務
Property was good not very fancy but has everything wht u need .
於 2024 年 3 月住了 4 晚

10/10 有夠讚

julie

商務旅客, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
affordable and easy access to my destination and to outlet.
於 2024 年 3 月住了 2 晚

10/10 有夠讚

Roxanne

於 2024 年 1 月住了 1 晚

10/10 有夠讚

Marc

家庭旅遊
喜歡：整潔度、員工素質和設施服務
The hotel was clean and staff friendly and professional. The elevator did not sound in good condition, I did not feel safe in elevator. Roof was leaking in 1st floor hallway when we were checking out.
於 2024 年 3 月住了 3 晚

10/10 有夠讚

Jorge

情侶出遊, 團體旅遊, 家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Amazing staff thank you Leticia the front desk clerk for the great customer service
於 2024 年 3 月住了 2 晚

4/10 不太好

Abigail Christie

不喜歡：住宿環境和硬體
於 2024 年 3 月住了 2 晚
General Manager 於 2024年4月8日回覆
Dear Abigail Christine, Thank you for rating your recent stay! Although we wish you had an exceptional experience, we appreciate your feedback and hope to welcome you back for a stellar visit the next time you're in the area. Sincerely, Sandra Zuno General Manager

10/10 有夠讚

wei

於 2024 年 3 月住了 4 晚

10/10 有夠讚

TRAM

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Aaron

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The only thing I did not like was this property is near UCI Hospital so you hear a lot of sirens. Other than that the staff is super friendly and make sure your stay is comfortable and enjoyable.
於 2024 年 3 月住了 2 晚

8/10 不錯哦

Bridgette

喜歡：整潔度和住宿環境和硬體
於 2024 年 3 月住了 3 晚

10/10 有夠讚

Leanna

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I really enjoyed staying here. I would come back. The room and property was clean. The staff was friendly. Breakfast options was good. Usual hotel scrambled eggs, sausages, hash brown, bagels, cereal, oatmeal, coffee etc. The walls in the rooms do seem thin as I heard the neighbors baby cry every 3 hours at night for a feeding but overall I enjoyed the size of the room and cost.
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Kathleen

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚

8/10 不錯哦

Charles

情侶出遊, 寵物同遊, 商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I loved that this hotel was dog friendly with a dog friendly surrounding area. The continental breakfast was nice and the property staff were amazing. The only thing that was off was the shower pressure, as the bath pull plug wasn’t going up all the way spraying everywhere. The blankets on the bed were a bit light, pillows flat, and bed more on the firm side. Overall, a good stay for four nights.
於 2024 年 3 月住了 3 晚

10/10 有夠讚

Charles

於 2024 年 3 月住了 1 晚

8/10 不錯哦

Cora

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff are super friendly. It's an other building but well maintained. Pool ans hot tub are clean. About 7 mins from Disneyland. We are family of 4 and we took the Uber which was only $10 per trip. Breakfast is included and the food is not bad. Free parking.
於 2024 年 3 月住了 3 晚

4/10 不太好

Pedro

不喜歡：整潔度和員工素質
於 2024 年 3 月住了 2 晚
General Manager 於 2024年4月8日回覆
Dear Pedro, Thank you for rating your recent stay! Although we wish you had an exceptional experience, we appreciate your feedback and hope to have the chance to welcome you back for an improved visit the next time you're in the area. Sincerely, Sandra Zuno General Manager

8/10 不錯哦

Peter，San Jose

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I always stay at either Ayres or ALO when coming to Orange County because they have Tesla destination charging. This time, the room I stayed has strange shower head. By strange, I mean it's too low. Just about 5ft from the bottom of the tub. It's hard to get my head wet even I'm just 5'8.
於 2024 年 3 月住了 2 晚

10/10 有夠讚

Gerardo，Coppell

於 2024 年 3 月住了 1 晚

8/10 不錯哦

Laura

喜歡：整潔度、員工素質和住宿環境和硬體
the staff was great. Common areas needed some attention
於 2024 年 3 月住了 2 晚

8/10 不錯哦

Louis

喜歡：整潔度、員工素質和住宿環境和硬體
👍
於 2024 年 3 月住了 3 晚

8/10 不錯哦

Garrett

喜歡：整潔度、員工素質和住宿環境和硬體
It was a good stay. Only stayed one night for a turn around trip.
於 2024 年 3 月住了 1 晚

8/10 不錯哦

Hester

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
.
於 2024 年 3 月住了 1 晚