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北查塔努加奧太瓦歡朋飯店的評分

2.5 out of 5
北查塔努加奧太瓦歡朋飯店
6145 Weir Way, Ooltewah, TN

評論

8.8

有夠讚

10 分，有夠讚；1000 則評論中有 622 則" "
8 分，不錯哦；1000 則評論中有 233 則" "
6 分，一般般；1000 則評論中有 79 則" "
4 分，不太好；1000 則評論中有 28 則" "
2 分，很糟糕；1000 則評論中有 38 則" "

9.2/10

整潔度

9.2/10

員工素質

8.6/10

設施服務

9.0/10

住宿環境和硬體

8.6/10

環保程度

評論

10/10 有夠讚

stuart

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
very clean and friendly staff
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Ken

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 1 晚

8/10 不錯哦

Marcus

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Good overall location and property. No light-blocking curtains was a negative surprise. With east-facing windows, the sun woke me up 2 hours before I planned.
於 2024 年 5 月住了 1 晚

10/10 有夠讚

DANIEL

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Good customer service
於 2024 年 5 月住了 6 晚

10/10 有夠讚

Stephen

喜歡：整潔度
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Alexis

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great breakfast ladies !
於 2024 年 4 月住了 4 晚

10/10 有夠讚

Lynette

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We just arrived and checked in. Our room is lovely, clean, and modern.
於 2024 年 5 月住了 1 晚

6/10 一般般

William

Property was under construction! Floors where dirty
於 2024 年 4 月住了 3 晚

10/10 有夠讚

Tayana

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great stay! Had a pool and free breakfast! I would stay again!
於 2024 年 3 月住了 1 晚

8/10 不錯哦

Sherry

情侶出遊
The TV control hasn’t worked since we checked it. We couldn’t change the channel or lower the volume. Very upsetting!
於 2024 年 4 月住了 2 晚

8/10 不錯哦

Susan

於 2024 年 4 月住了 1 晚

6/10 一般般

Colleen

不喜歡：設施服務
Noisy.
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Fiorella

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very well maintained,excellent service
於 2024 年 4 月住了 1 晚

6/10 一般般

Kevin

家庭旅遊
喜歡：整潔度和員工素質
不喜歡：設施服務
Property being renovated. Not disclosed at the time of booking. Furniture missing in room due to renovation.
於 2024 年 4 月住了 3 晚

10/10 有夠讚

Amber

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Easy check in and staff is very responsive.
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Amber

家庭旅遊
Quick check in and staff is super friendly and helpful. Will be back next time
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Stephanie

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
We are here for a baseball tournament at Camp Jordan and the location is great! Lots of options for dining between here and there. The hotel is very clean. The pool was a great bonus after a long day at the ballpark
於 2024 年 3 月住了 1 晚

6/10 一般般

Hilde

家庭旅遊
不喜歡：員工素質
Noisy
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Cristi

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Jomara

喜歡：整潔度

10/10 有夠讚

Robert

喜歡：整潔度、員工素質和住宿環境和硬體
It was very neat and clean. And your breakfast in the morning was really fantastic. I’d stay again.
於 2024 年 3 月住了 1 晚

6/10 一般般

Brandon

家庭旅遊
喜歡：整潔度和住宿環境和硬體
不喜歡：員工素質
Checkin was delayed. Staff did not know which rooms were clean and which were not ready. Had to sit in lobby for close to an hour while staff tried to figure it out.
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Zach

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 1 晚

10/10 有夠讚

John

Friendly people courtesy
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Renee

於 2024 年 2 月住了 1 晚

10/10 有夠讚

pat

喜歡：整潔度、員工素質和住宿環境和硬體
Very nice
於 2024 年 2 月住了 1 晚

2/10 很糟糕

Brooke

不喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 1 晚
Jasmin M 於 2024年2月20日回覆
Hey Brooke, this is Jasmin the front office manager here at the Hampton inn I just got off the phone with Expedia and they are processing your full refund. Apologies on the delay but please give Expedia a call if you haven't received it in 3-10 business days.

10/10 有夠讚

Elias

商務旅客
喜歡：整潔度、員工素質和住宿環境和硬體
Excellent location and friendly staff.
於 2024 年 2 月住了 3 晚

10/10 有夠讚

Tony

喜歡：整潔度、員工素質和住宿環境和硬體
Staff were great
於 2024 年 1 月住了 3 晚

6/10 一般般

真實旅客

喜歡：員工素質
In all fairness there was a sign that they were under renovation. However, that did not explain the trash on the floors in the elevators, sticky and dirty floors in the room and the dining area. While the fan/heater in the room was very noisey it did help drowned out the noise from the highway. The room we were in was spacious. Breakfast was good.
於 2024 年 1 月住了 1 晚

10/10 有夠讚

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great stay service and location.
於 2024 年 1 月住了 3 晚

10/10 有夠讚

Laura

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We enjoyed our stay from beginning to end. Our check in by Kimberly B was fantastic, she has great people skills and you right away feel very comfortable being there, she is very knowledgeable and able to answer all questions. The room was clean which is a priority for me and something I really expect, we weren’t disappointed. Our excitement was the 3 foot deep hot tub, oh we loved it they have an Olympic size pool that is very nice too. Our stay overnight was quiet and the breakfast buffet in the morning with a fireplace in the middle was just such a cozy experience. Checkout went great when Kimberly B helped us again and was able to answer another question I gave her with knowledge and again very good customer service. I would recommend this Hampton Inn to anyone and my recommendation is not easy to get unless the experience is fantastic.
於 2024 年 1 月住了 1 晚

6/10 一般般

David

於 2023 年 12 月住了 5 晚

10/10 有夠讚

James Michael

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Good rates, nice restaurant nearby
於 2023 年 12 月住了 1 晚

2/10 很糟糕

Linda

不喜歡：員工素質和住宿環境和硬體
I tried all day to reach the hotel. No one would answer the phone get there and it was like no one wanted to help you the room the heater didn’t work right the shower was for handicap not good.
於 2023 年 12 月住了 1 晚

4/10 不太好

Janilyn

家庭旅遊
不喜歡：住宿環境和硬體
Phone did not work. Key did not work. No cups for coffee or water. Fan in bathroom broke. No info about TV or restaurants nearby. Very disappointed in this Hampton property.
於 2023 年 12 月住了 1 晚

8/10 不錯哦

Paul

家庭旅遊
喜歡：整潔度、員工素質和客房舒適度
Older hotel currently undergoing renovations. Close to the highway with lots of highway noise. Lots of fast food options close by.
於 2023 年 12 月住了 1 晚

8/10 不錯哦

Alexander

喜歡：整潔度和員工素質
於 2023 年 12 月住了 2 晚

4/10 不太好

George

不喜歡：整潔度
於 2023 年 12 月住了 1 晚

8/10 不錯哦

Nadiya

寵物同遊, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Clean hotel with nice and accommodating staff
於 2023 年 12 月住了 1 晚

4/10 不太好

Rene

家庭旅遊
不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Hampton onn ooltewah tenn.
I was not told the hotel was under remodel i picked the hotel for indoor Pool , but the pool was out of order No public restrooms on lobby level Working , breakfast was subpar. Always liked the hamton inn.but this was terrible
於 2023 年 12 月住了 1 晚

4/10 不太好

真實旅客

家庭旅遊
不喜歡：員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 2 晚

10/10 有夠讚

Erin

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Selena

商務旅客
喜歡：員工素質
於 2023 年 12 月住了 4 晚

10/10 有夠讚

Mark

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Nice facility.
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Wesley

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I liked how big our room was and how conveniently we were located by elevator
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Alan，Patriot

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
our carpet was torn under door to room. small details were not in good condition (caulking)
於 2023 年 11 月住了 1 晚

8/10 不錯哦

Kevin

喜歡：整潔度、員工素質和住宿環境和硬體
Great breakfast included. Room was clean Pool heater was broken, but hot tub was just fine. The plug in the bath was very stiff. Too hard to open and close with just your hand. I had to stomp it closed with my foot and used pliers to pry it open it to drain the bath.
於 2023 年 11 月住了 1 晚

8/10 不錯哦

Jeffery

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 11 月住了 1 晚

2/10 很糟糕

Cindy

情侶出遊
不喜歡：住宿環境和硬體
We waited almost 30 minutes to check in because the computers were down. The toilet in our handicap room was standard height instead of being raised as in all other handicap rooms I have been in. The light beside the bed was out, the toilet was unstable and there was no channel listing for the TV.
於 2023 年 11 月住了 1 晚