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馬爾克斯飯店的評分

2.5 out of 5
馬爾克斯飯店
55 Market St, Oneonta, NY

評論

7.2

不錯哦

10 分，有夠讚；808 則評論中有 234 則" "
8 分，不錯哦；808 則評論中有 239 則" "
6 分，一般般；808 則評論中有 163 則" "
4 分，不太好；808 則評論中有 94 則" "
2 分，很糟糕；808 則評論中有 78 則" "

7.4/10

整潔度

8.2/10

員工素質

6.0/10

設施服務

6.8/10

住宿環境和硬體

6.6/10

環保程度

評論

10/10 有夠讚

Yu，Buffalo

於 2023 年 9 月住了 2 晚
Front Desk Manager 於 2023年10月13日回覆
Thank you for your feedback and stay.

10/10 有夠讚

Ming

喜歡：整潔度、員工素質和住宿環境和硬體
All great!
於 2023 年 6 月住了 1 晚
Front Desk Manager 於 2023年6月14日回覆
Thank you for your stay!

10/10 有夠讚

Michael

喜歡：整潔度、員工素質和住宿環境和硬體
Nice place, nice staff … convenient location.
於 2024 年 5 月住了 1 晚
Hotel Management 於 2024年5月15日回覆
Thanks for staying with us. We appreciate your feedback

6/10 一般般

Nuno

團體旅遊, 家庭旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This hotel is in a prime location, but needs a lot of love. Our keys never worked. Had to keep going back down to get them reprogrammed. Just not very clean as the carpet in the rooms barely looked vacuumed. Just very outdated and needs an overall make over. Shouldn’t be like this as it’s in a very very prime location for Oneonta.
於 2024 年 4 月住了 1 晚
Hotel Management 於 2024年4月26日回覆
Thank you for your feedback!

10/10 有夠讚

Jessica

於 2024 年 4 月住了 1 晚
Hotel Management 於 2024年5月1日回覆
Thank you for your feedback

10/10 有夠讚

Jennifer

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The room was very nice and clean! We had a king size bed with a gas fireplace. Very nice touch!! Loved it!
於 2024 年 4 月住了 1 晚
Hotel Management 於 2024年4月24日回覆
Thank you for your stay!

10/10 有夠讚

Brian

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
This is a very nice hotel not a cookie cutter corporate holiday inn. Would stay there again.
於 2024 年 4 月住了 1 晚
Hotel Management 於 2024年4月24日回覆
Thank you for your feedback and stay.

10/10 有夠讚

Concetta

喜歡：住宿環境和硬體
於 2024 年 4 月住了 1 晚
Hotel Management 於 2024年4月24日回覆
Thank you for your feedback

8/10 不錯哦

Caroline

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 3 晚
Hotel Management 於 2024年4月19日回覆
Thank you for your stay!

10/10 有夠讚

Robert，Yonkers

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Excellent
於 2024 年 4 月住了 1 晚
Hotel Management 於 2024年4月19日回覆
Thank you for your stay!

6/10 一般般

Tatiana

喜歡：員工素質
Easy to walked around
於 2024 年 4 月住了 1 晚
Hotel Management 於 2024年4月19日回覆
Thank you for your feedback

2/10 很糟糕

Aamer

商務旅客, 家庭旅遊
不喜歡：整潔度、設施服務和住宿環境和硬體
What a nightmare. Dirty outdated smelly and extremly noisy with no stafff to regulate. People blasting music in rooms screaming in hallways
於 2024 年 4 月住了 1 晚
Hotel Management 於 2024年4月19日回覆
Thank you for your feedback.

10/10 有夠讚

Gabrielle

於 2024 年 4 月住了 1 晚
Hotel Management 於 2024年5月1日回覆
Thank you for your feedback

10/10 有夠讚

Kathleen

家庭旅遊
Great location but very run down, definitely needs some updates
於 2024 年 3 月住了 1 晚
Hotel Management 於 2024年4月5日回覆
Thank you for your stay and feedback!

2/10 很糟糕

Andrea

於 2024 年 3 月住了 1 晚
Hotel Management 於 2024年4月19日回覆
Thank you for your feedback

10/10 有夠讚

Elizabeth

喜歡：住宿環境和硬體
於 2024 年 3 月住了 1 晚
Hotel Management 於 2024年3月30日回覆
Thank you for your stay and feedback.

8/10 不錯哦

Nancy，Alhambra

家庭旅遊
不喜歡：設施服務
We didn’t stay very long. An indoor pool was listed as an amenity, and when we arrived the pool was completely out of service
於 2024 年 3 月住了 1 晚
Hotel Management 於 2024年3月30日回覆
Thank you for your feedback!

10/10 有夠讚

Parker

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Always a good spot to stay when in town, close to everything and nobody bothers you
於 2024 年 3 月住了 1 晚
Hotel Management 於 2024年3月30日回覆
Thank you for your feedback!

8/10 不錯哦

Shahida

喜歡：整潔度、員工素質和住宿環境和硬體
Good
於 2024 年 3 月住了 1 晚
Hotel Management 於 2024年3月24日回覆
Thank you for your feedback

6/10 一般般

tammy

商務旅客, 家庭旅遊
Property could be beautiful. Right on Main Street, very conveniently located however in need of a refurbishing. Carpets are old and dingy and the furniture in the rooms very dated. Double sized beds only but they were comfortable. Staff friendly although I only encounter check in/out person.
於 2024 年 3 月住了 1 晚
Hotel Management 於 2024年3月17日回覆
Thank you kindly for your feedback!

8/10 不錯哦

Janel

喜歡：員工素質
The facility had beautiful decor. It was a quiet place to relax.
於 2024 年 3 月住了 1 晚
Hotel Management 於 2024年3月12日回覆
Thank you for your feedback!

2/10 很糟糕

Devin

不喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Hotel Management 於 2024年3月12日回覆
Thank you for your feedback

10/10 有夠讚

Erin

喜歡：整潔度、員工素質和住宿環境和硬體
We had a late check out and they were very nice about it
於 2024 年 2 月住了 2 晚
Hotel Management 於 2024年3月1日回覆
Thank you for your feedback and stay!

10/10 有夠讚

Gabrielle

喜歡：整潔度和員工素質
於 2024 年 2 月住了 1 晚
Hotel Management 於 2024年2月25日回覆
Thank you for your feedback!

10/10 有夠讚

Caroline

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 1 晚
Hotel Management 於 2024年2月20日回覆
Thank you for your feedback!

2/10 很糟糕

Karen

不喜歡：員工素質、住宿環境和硬體和客房舒適度
Worst experience ever at hotel
Check in experience was wonderful. That young lady was very friendly and helpful. All I know is she had four kids. I don’t know her name. But felt good checking in. The bathroom gave us trouble. Needed to call for a toilet plunger which the nice girl brought up right away and asked if we wanted her to plunge it for us. We said no. But the offer was there and appreciated. The toilet ran off an on all night and the exhaust fan did not work. Would not have complained about it but we did want to upgrade to another room. Pay them more money and upgrade. The front desk lady in the morning said basically they had no rooms. Even though the parking lot was empty. She didn’t even look at her computer to see when it would be ready. She just said most people just extend their stay in same room. She was extremely rude and condescending. We booked an upgraded room on hotels.com and asked for upgraded room w/early check in,told them why. That same horrible lady called five minutes later and lied and said I complained that “nothing worked in the room”. That’s not at all what I said.She said “I TRIED to EXPLAIN TO YOUR HUSBAND” that we have no clean rooms and she then said nothing would be ready until at least 3pm. I feel this was out of spite. They were not even going to try to get it ready early. I have never been treated so badly at a hotel that I was trying to give even more money. I already booked tonight but will never stay here again. And would not recommend it.
於 2024 年 2 月住了 1 晚
Front Desk Manager 於 2024年2月10日回覆
Thank you for your feedback

8/10 不錯哦

Matthew

喜歡：員工素質
Staff was very courteous and helpful. You can’t beat the location downtown. Could use an upgrade but overall solid.
於 2024 年 1 月住了 1 晚
Hotel Management 於 2024年2月3日回覆
Thank you for your feedback

10/10 有夠讚

Patrick，Scotia

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 1 晚
Hotel Management 於 2024年1月29日回覆
Thank you for your stay

6/10 一般般

alese

情侶出遊
This is a basic college town hotel. It is dated but clean. Walking distance to many bars, restaurants, and shops.
於 2023 年 12 月住了 1 晚
Front Desk Manager 於 2024年1月13日回覆
Thank you for your feedback.

8/10 不錯哦

Robert

商務旅客
Booked a fireplace room and did not get one. When asked they said there were no fireplace rooms clean and that Hotels.com did not book a fireplace room.
於 2023 年 12 月住了 1 晚
Front Desk Manager 於 2023年12月28日回覆
Thank you for your feedback!

8/10 不錯哦

thomas

於 2023 年 11 月住了 1 晚
Front Desk Manager 於 2023年12月28日回覆
Thank you for your feedback!

10/10 有夠讚

Carmine

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
Front Desk Manager 於 2023年12月28日回覆
Thank you for your feedback!

10/10 有夠讚

roland

於 2023 年 12 月住了 1 晚
Front Desk Manager 於 2024年1月13日回覆
Thank you for your feedback.

6/10 一般般

Carol

家庭旅遊
喜歡：員工素質
不喜歡：住宿環境和硬體
The exterior and lobby have been well kept. Our room was functional but dated. New carpet and a bathroom remodel would do wonders. The beds were actually pretty good. We were in room 216 on the parking lot side and "Jimmy T's" Cocktail Lounge next door was rock'n until 2am on a Friday night. So, unless you're planning to go over to Jimmy T's, get a room on the opposite side of the hotel. Breakfast was basic continental, coffee was hot on Saturday morning but cold on Sunday morning. I think it was the same coffee. Oh well...walked to local coffee shop on Main St. The price was right, $83 tax in early December. If the owners put just a little more $$ into it, The Marx would compete better in Oneonta.
於 2023 年 12 月住了 3 晚
Hotel Management 於 2023年12月19日回覆
Thank you for your feedback!

10/10 有夠讚

John

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Outstanding Hotel With Great Staff
Beautiful hotel with a very friendly staff. Room was clean and even had a working fireplace. Wall paper and rugs are a little worn but that wasn’t an issue for us. Close to Main Street, which was nice. Also has a pool and hot tub. The price was very reasonable and will definitely stay there again.
於 2023 年 12 月住了 2 晚
Hotel Management 於 2023年12月19日回覆
Thank you for your feedback!

10/10 有夠讚

JOHN

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 11 月住了 1 晚
Hotel Management 於 2023年12月19日回覆
Thank you for your feedback!

10/10 有夠讚

jason

喜歡：整潔度、員工素質和設施服務
不喜歡：住宿環境和硬體
Room was very nice overall but the room heater did not work :-( My only complaint. Check in staff where excellent, room was overall nice for the price.
於 2023 年 11 月住了 1 晚
Front Desk Manager 於 2023年11月29日回覆
Thank you for your feedback!

8/10 不錯哦

Joan

家庭旅遊, 親子旅遊
喜歡：整潔度和員工素質
不喜歡：設施服務
Very clean, Nice staff, Hotel is a bit aged but that's the theme. Breakfast no good, but is not a 5 starts hotel. Other than that, this hotel is well located, super clean and comfortable, staff very cool people. Lots of free parking
於 2023 年 11 月住了 1 晚
Front Desk Manager 於 2023年11月29日回覆
Thank you for your feedback and stay.

2/10 很糟糕

Veronica

情侶出遊
不喜歡：設施服務和住宿環境和硬體
Very disappointed, the place is not what you expect it smell so bad in the hallways and rooms.
於 2023 年 11 月住了 1 晚
Hotel Management 於 2023年11月22日回覆
Thank you for your feedback

2/10 很糟糕

Robert

不喜歡：整潔度、員工素質和住宿環境和硬體
Rude staff and management. Room unkempt. And worst of all tub was so slippery and no treading that when I stepped in I immediately slipped and fell hard injuring my hip and elbow. Cleaning staff walked in to the room with out even knocking. Horrible experience. Zero stars.
於 2023 年 11 月住了 1 晚
Front Desk Manager 於 2023年11月15日回覆
Thank you for your stay. We are sorry to here you feel that way. After review of your reservation it does show however you left your door open while smoking cannabis in our non smoking hotel which is why our housekeeping staff did not knock when the room was indeed propped open with you holding the joint in hand. The 250 charge for the damages is non negotiable since you signed an agreement at check in. We wish you the best in finding a hotel that suits your needs better next time you visit Oneonta.

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great Service
The parking lot was blocked off on one side due to a water main break and we were a little worried we were in the wrong place at first but we called the front desk and they were wonderful in explaining the situation. Our room was clean and comfortable, if a little dated. Overall a great hotel stay, if we’re ever in town again we’ll be coming back here to stay.
於 2023 年 11 月住了 1 晚
Front Desk Manager 於 2023年11月15日回覆
We greatly appreciate your feedback. Our staff hopes to welcome you back if you find yourself in town again.

10/10 有夠讚

Kenneth

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Location to town is perfect.
於 2023 年 10 月住了 2 晚
Front Desk Manager 於 2023年11月11日回覆
We appreciate your feedback.

4/10 不太好

Andrew

團體旅遊
不喜歡：整潔度和住宿環境和硬體
They try to give you a different room than booked
Overall pretty dirty and worn out hotel. They tried to give me a room with significantly different amenities than the one I booked on Hotels.com. After showing the amenities listed for the room I booked, the woman at reception said the listing must be wrong, and that she would only be able to give me the room that matched the price I paid. After a bit of back and forth with me insisting that it was the hotels responsibility to make sure that their listings are correct, she eventually agreed to give me the room that I booked (somewhat begrudgingly). The breakfast was pretty sparse with the one highlight being a make your own waffle station.
於 2023 年 11 月住了 1 晚
Front Desk Manager 於 2023年11月8日回覆
Thank you for your stay!

10/10 有夠讚

christina

家庭旅遊
喜歡：整潔度、員工素質和客房舒適度
於 2023 年 11 月住了 1 晚
Front Desk Manager 於 2023年11月8日回覆
Thank you for your feed back

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
A Pleasant Surprise
I have been to Oneonta before, but this trip my "regular" hotel had raised prices so far that I needed to find a new place to stay. The Marx was recommended by the online site I use, and after a little investigation I decided to give it a try. The hotel exceeded my expectations. It was nice, clean, well provisioned. The desk staff was very friendly and helped with nearby restaurant recommendations. I was also upgraded to a room with a gas fireplace, and enjoyed the experience. While the hotel is rather new, it has the charm of an older, well-established hotel. Internet speed was GREAT, much better than almost every other hotel I have stayed at this year. The continental breakfast is limited, but for the price I was not disappointed.
於 2023 年 11 月住了 1 晚
Front Desk Manager 於 2023年11月4日回覆
We appreciate your feedback and thank you for your stay!

10/10 有夠讚

samuel

於 2023 年 10 月住了 1 晚
Front Desk Manager 於 2023年11月4日回覆
We appreciate your feedback and thank you for your stay!

2/10 很糟糕

Aninna

家庭旅遊
不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 5 晚
Front Desk Manager 於 2023年11月1日回覆
Thank you for your feedback!

8/10 不錯哦

真實旅客

團體旅遊
喜歡：員工素質和客房舒適度
Pool room floor was dirty.
於 2023 年 10 月住了 1 晚
Front Desk Manager 於 2023年11月1日回覆
Thank you for your feedback!

10/10 有夠讚

Donna

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The hotel isn’t in the greatest part of town, so I wasn’t expecting much. I was pleasantly surprised. The hotel was clean and fairly quiet. I was there Halloween weekend, so perhaps that was why it was pretty loud. You could hear the reverie outside.
於 2023 年 10 月住了 2 晚
Front Desk Manager 於 2023年11月1日回覆
Thank you for your feedback!

4/10 不太好

Sylvia

團體旅遊
喜歡：員工素質
不喜歡：設施服務和住宿環境和硬體
My friends and I stayed 1 night. The hotel is extremely outdated. Carpets look like they're from the 70's/80's, peeling wallpaper and cobwebs in the rooms. The beds were hard as a rock and felt like there was dust on the linens. The pool area looked like it hasn't been cleaned in months. It was dirty and there was skin or something like it floating in the hot tub. We were so grossed out we went straight back to the room. There was a jacuzzi tub in our room which was interesting. Our floor had a door that led right out to main street which was nice. I think this place is running still thanks to college students... Our floor smelled like vomit because of partying college students. Walls are also super thin. Breakfast was good and the staff was wonderful. I would rate this place a 6/10. Would I stay here again? Probably not.
於 2023 年 10 月住了 1 晚
Hotel Management 於 2023年10月24日回覆
Thank you for your feedback and stay!