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Refugio Andino

3.0 star property
Hotel in Ollantaytambo with free breakfast and spa services

Choose dates to view prices

Take advantage of a free breakfast buffet, a coffee shop/cafe, and laundry facilities at Refugio Andino. Treat yourself to a massage or other spa services. The on-site restaurant, JALLPA, offers lunch, dinner, and light fare. Free in-room WiFi and a bar are available to all guests.

Reviews

7.4 out of 10
Good

Popular amenities

  • Spa
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 7 of 7 rooms

Comfort Single Room, City View

Highlights

Heating
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Separate bathtub and shower
Champagne service
Free bottled water
  • 194 sq ft
  • Mountain view
  • Sleeps 1
  • 1 Double Bed

Comfort Twin Room, City View

Highlights

Heating
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Separate bathtub and shower
Champagne service
Free bottled water
  • 194 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Large Twin Bed and 1 Queen Bed

Comfort Double Room, City View

Highlights

Heating
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Separate bathtub and shower
Champagne service
Free bottled water
  • 18 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

Comfort Triple Room

Highlights

Heating
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Separate bathtub and shower
Champagne service
Free bottled water
  • 20 sq ft
  • Mountain view
  • Sleeps 3
  • 3 Large Twin Beds

Family Triple Room

Highlights

Heating
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Separate bathtub and shower
Champagne service
Free bottled water
  • 215 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Large Twin Bed and 1 Queen Bed

View all photos for Family Quadruple Room, City View

Family Quadruple Room, City View | 1 bedroom, free WiFi, bed sheets

Family Quadruple Room, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Private hot tub
Heating
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Separate bathtub and shower
Free bottled water
  • 25 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Large Twin Beds and 1 Queen Bed

Deluxe Suite

Highlights

Private hot tub
Heating
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Separate bathtub and shower
Free bottled water
  • 215 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed
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About the neighborhood

Map
Ollantaytambo, Ollantaytambo, Urubamba, 08676

What's nearby

  • Plaza de Armas - 2 min walk - 0.2 km
  • Ollantaytambo Archaeological Site - 4 min walk - 0.3 km
  • Pinkuylluna Mountain Granaries - 8 min walk - 0.8 km
  • Quelloraqay Archaeological Site - 8 min walk - 0.8 km
  • Inca Bridge - 12 min walk - 1.0 km

Getting around

  • Ollantaytambo Station - 11 min walk
  • Alejandro Velasco Astete Intl. Airport (CUZ) - 107 min drive

Restaurants

  • ‪Chuncho - ‬1 min walk
  • ‪Apu Verónica - ‬1 min walk
  • ‪Latente - ‬2 min walk
  • ‪Chullpi Restaurant - ‬1 min walk
  • ‪Inti Grill - ‬1 min walk

About this property

Refugio Andino

Property highlights
You can look forward to a free breakfast buffet, a coffee shop/cafe, and laundry facilities at Refugio Andino. Treat yourself to a massage or other spa services. The on-site restaurant, JALLPA, offers lunch, dinner, and light fare. In addition to a bar, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Smoke-free premises and a 24-hour front desk
Room features
All guestrooms at Refugio Andino feature comforts such as free WiFi and free bottled water.
More amenities include:
  • Bathrooms with separate tubs/showers and hair dryers
  • 20-inch flat-screen TVs with cable channels
  • Heating and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (USD 10 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • JALLPA
  • JALLPA

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 20-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Free bottled water

More

  • Heating

Policies

Check-in

Check-in start time: 12:30 PM; Check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: USD 10 per day(164 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Refugio Andino Hotel
Refugio Andino Ollantaytambo
Refugio Andino Hotel Ollantaytambo

Frequently asked questions

Is Refugio Andino pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Refugio Andino?

Check-in start time: 12:30 PM; Check-in end time: 10:30 PM. Late check-in is available during limited hours.

What time is check-out at Refugio Andino?

Check-out is at 10:30 AM.

Where is Refugio Andino located?

Situated in Ollantaytambo, this hotel is within a 10-minute walk of Plaza de Armas, Pinkuylluna Mountain Granaries, and Quelloraqay Archaeological Site. Inca Bridge and Urubamba River are also within 1 mi (2 km). Ollantaytambo Station is 11 minutes by foot.

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Refugio Andino Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 13 out of 27 reviews
Rating 8 - Good. 3 out of 27 reviews
Rating 6 - Okay. 3 out of 27 reviews
Rating 4 - Poor. 4 out of 27 reviews
Rating 2 - Terrible. 4 out of 27 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
gorgeous view and plenty of room for our whole family!
Stayed 1 night in Jun 2025

4/10 Poor

Eric

Disliked: Cleanliness, staff & service, property conditions & facilities
This place is under construction so there's dust everywhere. Also we were checked in by a kid - still in their school uniform
Stayed 1 night in Oct 2025

10/10 Excellent

Kelsey

Liked: Cleanliness, amenities, property conditions & facilities
Clean and friendly staff
Stayed 1 night in May 2025

2/10 Terrible

Bobbie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We reserved a room but when we arrived. They did not have a room for us. After 30min we got the manager and he walked us to another of his hotels. Not as nice and electricity went off at 4a. We left at 530a.
Stayed 1 night in Oct 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here. Staff were helpful and friendly. We arrived in the dark and were pleasantly surprised to wake up to a STUNNING view of the archeological site from our window! Even though we arrived late, check in was easy. Would definitely recommend!
Stayed 1 night in Jul 2025

6/10 Okay

Valdesir

Liked: Cleanliness
Disliked: Staff & service
Hotel fraco
Stayed 1 night in Jun 2025

10/10 Excellent

sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, close to the main square, ruins & train station. Shower very good & hot, beds comfortable. Beautiful setting
Stayed 2 nights in May 2025

6/10 Okay

Yadira

Liked: Cleanliness
It’s a cute hotel but there was no hot water.
Stayed 1 night in Jun 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Refugio Andino were wonderful. My husband spilled a dark colored drink all over his tan pants, and they got it out in the laundry which we were able to leave there for 2 days! (Laundry price was very reasonable). They made it easy to leave our larger bags for our trip to Machu Picchu. Breakfast was delicious and had a very large spread, and we had a fantastic dinner at the restaurant one night. From our room it was a little loud at night, but a hotel can't control people outside. We would definitely recommend Refugio Andino!
Stayed 2 nights in Jul 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic stay at Refugio Andino! So great that I actually returned to stay a second time for multiple nights. The staff were incredibly friendly and helpful. Having breakfast included was a bonus and the service each morning was always so friendly and so nice to be greeted with a warm smile. The rooms are big and bright, wifi strong, and hot water in the showers is fantastic. Highly recommend!
Stayed 1 night in Jan 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities
There is major construction in building that is connected to hotel . When we arrived , I thought hotel was gone . Booked at Refugio Andino. The hotel is called Sol Miranda Boutique Here is a picture . The man working there very nice ( once we found it ! Confusing Room nice ! Great view
Stayed 1 night in Apr 2025

4/10 Poor

Kendell

Liked: Cleanliness
Disliked: Staff & service
The property was in a great area and super easy to get to. The delux room we booked had a gorgeous view of the ruins. It is a nice hotel. We had semi warm water you just had to wait a long time for it to warm up. The breakfast was very limited. It was cheese meats and buns. If there was more then on group in there during breakfast you rab out of items. We had to ask for towels multiple times. When we forst arroved we didnt have towels then werent given enough for our party. They then cleaned the room the next day and took the towels. We asked for more and were told soon. We asked 4 times and never got towels. Staff were nice but it was frustrating that we didnt have towels to shower.
Stayed 2 nights in Mar 2025

10/10 Excellent

Brianne

Liked: Cleanliness, staff & service
We reserved 2 rooms for 3 nights. The location of the property is right in the centre of everything! The staff, Ceasar and William were great and were able to adress all our concerns. There are some minor matters that they need to improve. 1. There were no bath/floor Mat in the bathroom. 2. There were no shower cady or even a soap cady in the shower. 3. They only have a pedestal sink, there is no room to put any or the toileries. 4. They need extra towels. We asked for fresh towels and they asked for our old towels and they washed it on that moment. We have to wait for our towels to finish in the wash before we can shower. They return it damp.
Stayed 3 nights in Mar 2025

8/10 Good

Bonnie

Liked: Staff & service, amenities, property conditions & facilities
Great value and location. We had a few hiccups but mostly circumstancial. We stayed for two nights. Our first night was terrible due to a cat being stuck inside the hallway and crying for 4 hours. When we finally got to sleep, we were woken up an hour later by the construction right outside our window. Thankfully, the manager let us change rooms a little further away from the noise, but sadly, we didn't have the energy to do much the rest of the day. Breakfast was a short window (2 hours) and had limited options, but the food was good (fresh bread, eggs, ham & cheese, cereal, coffee, and tea). This was the only hotel that didnt offer complimentary water bottles. The shower was the best hot water and pressure of our trip but the water didn't drain and futhermore, it spilled onto the bathroom floor. This happened in both our rooms. The rooms themselves were clean, but very dated. First room was deluxe and spacious, second room was standard and surprisingly, much smaller. While it also had a queen and twin size bed to sleep 3, it was hard to imagine fitting 3 adults. Also, they had the window open for the second room while cleaning, by the time we moved in, it had several flies and mosquitoes, so we spent the first hour or so, trying to get them all. The location was great, walking distance from everything, including the train station, ruins, restaurants, and main square. They kept our bags while we checked out for the day and were very accommodating all-around.

2/10 Terrible

Marisa

Disliked: Amenities
Nos cancelaron la reserva por teléfono
Stayed 1 night in Sep 2025

8/10 Good

FLAVIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Foi bom e confortável pra uma noite

Hotel é bem localizado, quarto amplo, cama confortável, ducha quente. Quartos virados pra rua tem barulho da rua movimentada. Fica junto de um restaurante de esquina e se chama: SOL MIRANDA, sim, o nome é diferente do que está anunciado aqui, ATENÇÃO!
Entrada do hotel junto ao restaurante
Stayed 1 night in Jul 2025

2/10 Terrible

Tine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotellet har skiftet navn og nok også ejer? Ingen rengøring, måtte bede om toiletpapir, hverken radiator eller el kedel virkede. Ikke meget positivt at sige, virkede som det engang var godt, men er forfaldet. Morgenmad, som de gav mig med, da jeg skulle afsted før morgenmad buffet var åben, bestod af 1 banan og 2 små mandariner! Samt en uspiselig müslibar af en art… ingen kaffe, vand, brød eller noget! Kan ikke på nogen måde anbefale det…
Stayed 2 nights in Jul 2025

4/10 Poor

Fernanda

Tive uma experiência desagradável

Não tive uma boa experiência pois, ao chegar ao hotel, minha suíte, que já estava paga, não estava disponível, por isso, um funcionário me levou a outra suíte, porém muito inferior à contratada. Como não aceitei, ele me sugeriu ficar hospedada em outro hotel e, no dia seguinte retornaria ao Refúgio Andino. Perdi tempo de viagem e paciência.
Stayed 2 nights in Jul 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon rapport qualité-prix. Douche chaude, grande chambre et très bon déjeuner. Personnel accueillant, je recommande ! La ville est tellement belle et tout est proche!
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vista maravilhosa quarto 301

Fica os no quarto 301 com vista para o ponto turístico
Stayed 1 night in Apr 2025

10/10 Excellent

maydat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
très très bien! accueil formidable à tout point de vue je recommande cet hôtel face aux ruines tout se fait à pied !très bon restaurant aussi! choisi par hasard on a fait le bon choix ! merci encore
Stayed 1 night in Jan 2025

10/10 Excellent

BRENO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Akie

Liked: Cleanliness
Stayed 2 nights in Jun 2025

10/10 Excellent

Alexander

Stayed 1 night in Mar 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025