This is hotel is a great spot near so many restaurants and bars, which is great because traffic can get bad. The staff are polite and professional, who will greet you whenever you enter and exit the hotel. I didn't have any issues with the room, so I didn't have to contact the staff. The room is nice and spacious, but the beds are really firm, so please be aware, but I was still able to get a good night's sleep. The housekeeping staff are also really quick, we stepped out for breakfast and came back to the room an hour later expecting them to still be cleaning, but they were done and the room was spotless. I will definitely try to book again.