露台/庭院
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賴斯希爾旅店的評分

2 out of 5
賴斯希爾旅店
621 John Long Rd, Oakland, OR

評論

7.4

不錯哦

10 分，有夠讚；169 則評論中有 42 則" "
8 分，不錯哦；169 則評論中有 60 則" "
6 分，一般般；169 則評論中有 38 則" "
4 分，不太好；169 則評論中有 17 則" "
2 分，很糟糕；169 則評論中有 12 則" "

7.4/10

整潔度

8.2/10

員工素質

6.0/10

設施服務

7.0/10

住宿環境和硬體

7.6/10

環保程度

評論

10/10 有夠讚

Dan

家庭旅遊
喜歡：整潔度和設施服務
Nice clean room. Good location. Bed was comfortable. Bring your own pillows.
於 2024 年 4 月住了 3 晚
Hailey 於 2024年5月19日回覆
Dan,Thank you for sharing your experience with us, we appreciate your feedback.

8/10 不錯哦

Laura

喜歡：整潔度、員工素質和住宿環境和硬體
Affordable- clean- bed comfortable
於 2024 年 4 月住了 1 晚
Hailey 於 2024年5月19日回覆
Laura,Thanks for staying with us. We appreciate your feedback!

6/10 一般般

ANDY

家庭旅遊
不喜歡：員工素質
The fact that the receptionist was not very friendly didn't bother us as much as the ice machine was unavailable. The bathroom smelled like urine was leaking out, but that was hardly noticeable, unless you close the door. This place was formerly Rodeway Inn so no surprise there. Would not stay here again.
於 2024 年 4 月住了 1 晚
Hailey 於 2024年4月8日回覆
Andy,Sorry we did not meet your expectations; our ice machine is down but we do offer ice in our lobby. Sorry for this inconvenience. We will share your concerns with our staff and hope to better serve you in the future.

6/10 一般般

Amanda

喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
Exactly what you would expect at a truck-stop motel. The staff were very friendly and helpful. However the bathroom was not clean, there was a giant spider. There were visible stains on the door trim in the bathroom as well. Ability to block out light from the window is not sufficient to feel fully safe. The main door to the room was difficult to close fully.
於 2024 年 3 月住了 1 晚
Hailey 於 2024年3月24日回覆
Amanda,We appreciate your feedback! Sorry that your experience was not as expected, be rest assured that we will look into this matter and have it addressed. Best Regards.

8/10 不錯哦

Gary

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very nice front desk person. I would stay here again.
於 2024 年 1 月住了 1 晚
T 於 2024年1月24日回覆
THANKS FOR STAYING WITH US REALLY APPRECIATE YOURS BUSINESS.

10/10 有夠讚

Mark

寵物同遊, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff was very very friendly, helpful. Thank you.
於 2024 年 1 月住了 1 晚
Front Desk 於 2024年1月18日回覆
Mark, we are pleased you enjoyed your stay with us. Thank you for taking time to leave a review, we truly appreciate it. Safe travels.

10/10 有夠讚

Cary Ann

於 2024 年 1 月住了 1 晚
PATTY SINGH 於 2024年1月16日回覆
THANKYOU SO MUCH FOR STAYING WITH US. WE APPRECIATE YOU

10/10 有夠讚

suzanne

於 2024 年 1 月住了 1 晚
D 於 2024年1月11日回覆
Thanks for staying with us and appreciate yours business.

10/10 有夠讚

Karen

於 2023 年 12 月住了 3 晚
Hailey 於 2023年12月9日回覆
Thanks for staying with us. We appreciate your feedback!

10/10 有夠讚

Malena

於 2023 年 11 月住了 1 晚
T 於 2024年1月11日回覆
thanks for staying with us and appreciate yours business.

10/10 有夠讚

Peter

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 1 晚
T 於 2023年11月13日回覆
Thanks for staying with us. Really appreciate your business. Thanks

10/10 有夠讚

Mark

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Well worth it
Clean, comfortable, roomy. Well worth the stay. This is now my regular hotel in Rice Hill.
於 2023 年 11 月住了 1 晚
Front Desk 於 2023年11月9日回覆
Thank you, Mark for taking the time to write a review. We appreciate your feedback and are pleased to hear you enjoyed your stay. We look forward to seeing you again.

6/10 一般般

CLAIREMARIE

家庭旅遊
喜歡：住宿環境和硬體
不喜歡：設施服務
The price is great. Sheets and bathroom okay. But the floor is filthy. Forgot my slippers and my feet were black. The tv didn’t work.
於 2023 年 10 月住了 2 晚
Front Desk 於 2023年10月22日回覆
Clairemarie,We appreciate your feedback! Sorry that your experience was not as expected, be rest assured that we will look into this matter and have it addressed. Best Regards.

6/10 一般般

Heidi

於 2023 年 9 月住了 2 晚
Front Desk 於 2023年11月1日回覆
Thank you for taking the time to rate us.

8/10 不錯哦

Samantha

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Good value
Check in was efficient, and the room was nice and clea
於 2023 年 9 月住了 1 晚
Hailey 於 2023年10月28日回覆
Samantha, Thanks for staying with us. We appreciate your feedback!

10/10 有夠讚

Hermon

於 2023 年 9 月住了 1 晚
Front Desk 於 2023年10月13日回覆
Thank you for taking the time to give us a score.

6/10 一般般

Kristin

喜歡：員工素質
It said non smoking room but had some smoky scent to it...the chairs at eating table were fabric-stained..the sheets were clean everything else ok.. was ok for my situation/price good with Expedia... checkin they were appropriate.. maybe ask to view room before paying
於 2023 年 9 月住了 1 晚
Front Desk 於 2023年9月21日回覆
Thank you for taking the time to write a review, we appreciate the feedback. We apologize for the inconvenience that the situation may have caused. With you letting us know the issues, we are able to address them and make sure in they are corrected.

8/10 不錯哦

Richard

喜歡：員工素質和客房舒適度
Stay was as expected.
Staff was very friendly and helpful. Blankets and comforter were drab and looked like they need replacing. Stains on chair. Ring in toilet. Stay was fine since i didn't have high expectations for accommodations.
於 2023 年 9 月住了 3 晚
Hailey 於 2023年9月18日回覆
Richard, sorry your experience with us was not a positive one. Thank you for your feedback, we will use this info to better quest stays. Thank you.

10/10 有夠讚

Dexter

於 2023 年 9 月住了 1 晚
Hailey 於 2023年10月8日回覆
Dexter, Thanks for staying with us. We appreciate your feedback!

6/10 一般般

CLAIREMARIE

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Great value for a Oregon Duck game.
於 2023 年 9 月住了 1 晚
Hailey 於 2023年9月8日回覆
CLAIREMARIE, Thanks for staying with us. We appreciate your feedback!

8/10 不錯哦

Eugene

家庭旅遊
喜歡：住宿環境和硬體
Great place, closely located to pilot travel center overall not bad. Offers veterans discount
於 2023 年 8 月住了 2 晚
Hailey 於 2023年9月5日回覆
Eugene, We thank you for your feedback and really appreciate you taking the time out to share your experience with us. Thank you.

8/10 不錯哦

Andrew，Springfield

於 2023 年 8 月住了 1 晚
Hailey 於 2023年9月16日回覆
Thanks for staying with us. We appreciate your feedback!

8/10 不錯哦

Richard

於 2023 年 7 月住了 1 晚
Hailey 於 2023年8月20日回覆
Richard,Thanks for staying with us. We appreciate your feedback!

6/10 一般般

真實旅客

家庭旅遊
喜歡：客房舒適度
It was a fine room right next to the entrance to a truck stop.... very loud! No breakfast for the lrice really sucked.
於 2023 年 7 月住了 1 晚
Front Desk 於 2023年7月31日回覆
Thank you for staying with us, we apologize for not meeting your expectations! With your feedback, we will be able to update any misleading information regarding breakfast.

8/10 不錯哦

Äthenå

情侶出遊, 寵物同遊
喜歡：員工素質
不喜歡：設施服務和住宿環境和硬體
I really appreciated the simple and speedy check In process. Also my interaction with housekeeping was kindhearted and very pleasant. I don’t think the majority of the negative aspects were even their fault. Also it did seem as though the property was under going some sort of renovations Also I must say that for the price I really can’t complain. I would even be happy to stay there again
於 2023 年 7 月住了 1 晚
Front Desk 於 2023年7月27日回覆
Dear Athena,Thank you for taking the time to fill out our survey, it helps immensely. We are pleased you had an enjoyable stay. Thank you for sharing your feedback with us to help assist in future guests stay. We look forward to seeing you again if you decide to come back thorough.

6/10 一般般

Marsha

於 2023 年 7 月住了 1 晚
Hailey 於 2023年7月28日回覆
Marsha,Thanks for staying with us. We appreciate your feedback!

2/10 很糟糕

John

家庭旅遊
喜歡：員工素質
不喜歡：住宿環境和硬體
booked on line with Travelocity for $100..... charged $150 on arrival.....not a nice thing to do to a retired person on SS.....won't be using Travelocity or visiting the INN anytime soon PS the Dennys down the street..one of best I've been to.
於 2023 年 7 月住了 1 晚
T 於 2023年7月24日回覆
No that's not right. Motel charge 100 only. I don't know where is 150 came from.

10/10 有夠讚

John

於 2023 年 7 月住了 1 晚
Hailey 於 2023年8月8日回覆
John,Thanks for staying with us. We appreciate your feedback!

8/10 不錯哦

Ramon

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
The place in nice just to stop and sleep.
於 2023 年 6 月住了 1 晚
Hailey 於 2023年6月28日回覆
We thank you for your feedback and really appreciate you taking the time out to share your experience with us. Thank you.

8/10 不錯哦

Karmen

喜歡：整潔度、員工素質和住宿環境和硬體
Staff was super nice and helpful
於 2023 年 6 月住了 3 晚
T 於 2023年6月27日回覆
Thanks for staying with us appreciate your business.

10/10 有夠讚

David，Anchorage

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Quiet and convenient
於 2023 年 6 月住了 1 晚
Hailey 於 2023年6月26日回覆
Thanks for staying with us. We appreciate your feedback!

8/10 不錯哦

Nanette，Santa Cruz

於 2023 年 6 月住了 1 晚
Hailey 於 2023年7月14日回覆
Thanks for staying with us. We appreciate your feedback!

4/10 不太好

Cameron

商務旅客
不喜歡：整潔度、住宿環境和硬體和客房舒適度
於 2023 年 6 月住了 2 晚
MGNT. 於 2023年6月23日回覆
CAMERON,IM SORRY THAT YOUR STAY WASNT AS EXPECTED. THESE REVIEWS HELP US DO BETTER FOR OUR VALUED GUESTS. I HOPE THAT YOU STAY HERE AGAIN IN THE FUTURE AND PLEASE ALWAYS GIVE A REVIEW SO THAT WE CAN KNOW WHERE WE NEED TO FOCUS OUR ATTENTION TO. AGAIN THANK YOU FOR YOUR REVIEW

10/10 有夠讚

kai

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Comfy and Clean
It was a quick stop in a long road trip. Appreciated someone at the front desk when we showed up at 11:15pm. The room was clean and the bed was comfortable. Would stay again.
於 2023 年 6 月住了 1 晚
Hailey 於 2023年6月18日回覆
Kai,We thank you for your feedback and really appreciate you taking the time out to share your experience with us. Thank you.

8/10 不錯哦

Franklin

家庭旅遊
喜歡：整潔度和員工素質
No breakfast. No coffee maker in room.
於 2023 年 6 月住了 4 晚
Hailey 於 2023年6月16日回覆
Franklin,Sorry we did not meet your expectations. We will share your concerns with our staff and hope to better serve you in the future. We do serve coffee in the lobby at 7 in the morning for guests.

8/10 不錯哦

Joe

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 6 月住了 1 晚
Hailey 於 2023年6月9日回覆
Thanks for staying with us. We appreciate your feedback!

10/10 有夠讚

Shawn

於 2023 年 4 月住了 1 晚
Hailey 於 2023年4月23日回覆
Thanks for staying with us. We appreciate your feedback!

4/10 不太好

Robert

喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
Poor condition
I booked this motel because it had an electric vehicle charging station. Unfortunately it did not work. I messaged the hotel prior to arriving to find out but I never heard back. The room was poor. floor was dirty (vinyl), sink plugged, lots of stains on walls and furniture. Has not been modernized. Bed was good though.
於 2023 年 4 月住了 1 晚
Hailey 於 2023年4月8日回覆
Dear Robert,Thank you for completing our online survey. Sorry we failed to exceed your expectations. We will use this information to better future stays for our guest.

10/10 有夠讚

David

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Very Clean and Friendly
Great place to stay - the room was very clean and everyone was friendly from check-in to check-out. We are looking forward to staying here again.
於 2023 年 3 月住了 2 晚
Hailey 於 2023年3月8日回覆
We thank you for your feedback and really appreciate you taking the time out to share your experience with us. Thank you.

8/10 不錯哦

Oswaldo

商務旅客
喜歡：整潔度、員工素質和住宿環境和硬體
Close to truck stop
於 2023 年 2 月住了 1 晚
hails 於 2023年2月17日回覆
Thanks for staying with us. We appreciate your feedback!

8/10 不錯哦

CLAIREMARIE

於 2022 年 11 月住了 1 晚

8/10 不錯哦

Glen

家庭旅遊
喜歡：整潔度、員工素質和客房舒適度
於 2022 年 10 月住了 1 晚
Hailey 於 2022年10月25日回覆
Thanks for staying with us. We appreciate your feedback!

8/10 不錯哦

Mark

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Surprisingly quiet, given its proximity to I-5 & a large truck stop. Food optios limited, but there's a good bar a short distance away. Firmest bed I had on this "loop trrip"; good deal for the $$.
於 2022 年 10 月住了 1 晚
Harry 於 2022年10月15日回覆
Mark, Thank you for the review. We hope to serve you again.

10/10 有夠讚

alan

於 2022 年 10 月住了 1 晚

8/10 不錯哦

Jacqueline

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Good
於 2022 年 9 月住了 1 晚
Harry 於 2022年9月25日回覆
Thank you for the review.

8/10 不錯哦

wenda

喜歡：整潔度、員工素質和住宿環境和硬體
於 2022 年 9 月住了 1 晚
T 於 2022年9月18日回覆
THANKS FOR YOURS BUSINESS AND STAYING WITH US.

2/10 很糟糕

Angel

於 2022 年 9 月住了 1 晚
S 於 2022年9月18日回覆
.

8/10 不錯哦

Bumsuk

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
it was just ok for staying over a night
於 2022 年 7 月住了 1 晚
Harry 於 2022年8月8日回覆
Thank you for filling out our online review.

2/10 很糟糕

john

家庭旅遊
不喜歡：整潔度和設施服務
I booked two rooms. Both were filthy. Black mold in the bath, black grime above the switches and receptacles. Splatters on the wall. Whiskers behind the bath sink faucet. One bed had black somethings and what looked like dog hairs on the sheets.
於 2022 年 7 月住了 1 晚
Harry 於 2022年7月31日回覆
Victoria, Sorry your stay did not exceed your expectations. We will be sharing this information with our staff to better our customer experience. In the future, please notify the front office as soon as you notice any issues with the rooms so they can be addressed as soon as possible.

4/10 不太好

Joseph

喜歡：員工素質
不喜歡：整潔度
sheets were old and grayish/worn. I got some flea bites and had an itchy head throughout the night. I noticed several people had dogs in their rooms. It would be nice if they reserved some rooms with no dogs for those of us that prefer no fleas. Otherwise fine.
於 2022 年 7 月住了 1 晚
Harry 於 2022年7月23日回覆
Joe, we are sorry you stay did not exceed your expectations. After reading your reiew we looked up what room you stayed in so we could take care of the issues you mentioned, however there are 4 rooms listed under your name. We deep cleaned all 4 rooms to make sure this issue does not happen again. We do have designated pet rooms and have not had any complaints about fleas in the pet room or non-pet rooms. Please inform the front desk when you check out so any issues may be addressed at that moment. Best Regards