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奧克蘭市中心歡朋飯店的評分

2.5 out of 5
奧克蘭市中心歡朋飯店
378 11th Street, Oakland, CA

評論

8.8

有夠讚

10 分，有夠讚；614 則評論中有 378 則" "
8 分，不錯哦；614 則評論中有 141 則" "
6 分，一般般；614 則評論中有 42 則" "
4 分，不太好；614 則評論中有 26 則" "
2 分，很糟糕；614 則評論中有 27 則" "

9.2/10

整潔度

9.2/10

員工素質

8.4/10

設施服務

9.2/10

住宿環境和硬體

8.8/10

環保程度

評論

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2020 年 1 月住了 6 晚
David, General Manager 於 2020年2月5日回覆
Thank you for your feedback, we truly appreciate it!

10/10 有夠讚

Nestor

喜歡：整潔度、員工素質和住宿環境和硬體
I love everything about this hotel
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Steven

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Service and property
於 2024 年 5 月住了 1 晚

8/10 不錯哦

Nivedita

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 4 晚

10/10 有夠讚

Rhi

商務旅客
喜歡：整潔度、員工素質和住宿環境和硬體
Great hotel in downtown Oakland. Rooms are modern, clean and quiet. Amazing breakfast spread and very friendly staff. I will stay here again next time I am in Oakland.
於 2024 年 4 月住了 3 晚

10/10 有夠讚

Ellen

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very nice and people were helpful and friendly!
於 2024 年 4 月住了 1 晚

8/10 不錯哦

James

商務旅客
喜歡：整潔度、員工素質和住宿環境和硬體
It was cool. Clean and nice
於 2024 年 4 月住了 1 晚

2/10 很糟糕

Jerry，Grants Pass

情侶出遊
喜歡：整潔度和住宿環境和硬體
We booked this property specifically because it offered “parking included” but when we checked in three months later that had been switched to parking available. I guess it’s time to start taking screenshots! The hotel is nice but the neighborhood is NOT, and they want $50 to park in a completely unsecured lot in what appears to be a high crime area. Do yourself a favor a book the Marriott 2 blocks away. Parking is still $50 but it includes in & out privileges and is in a secure parking garage.
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Maria Angelica

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
One of the best Hampton Inns I’ve ever stayed in. Room and lounge was so clean and I enjoyed their complimentary hotel shampoo, bodywash, and lotion. Front desk staff and breakfast staff were attentive and friendly. I felt very taken care of. I wish there was a pool but this is probably a hotel more for business and not families so not their fault. Stay if you’re in town!
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Tracee

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great location, safe and clean
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Miguel

於 2024 年 3 月住了 1 晚

10/10 有夠讚

Loriane

商務旅客
Quiet, clean. I would stay there again.
於 2024 年 3 月住了 1 晚

10/10 有夠讚

daniel

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice hotel and clean room
於 2024 年 3 月住了 2 晚

10/10 有夠讚

Eva

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Chinatown!
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Jose

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Short walking distance to lots of attractions.
於 2024 年 3 月住了 1 晚

10/10 有夠讚

daniel

於 2024 年 3 月住了 1 晚

10/10 有夠讚

Dimerria

於 2024 年 2 月住了 1 晚

10/10 有夠讚

真實旅客

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
My hotel room and breakfast accomodations were good. My one complaint is that there was no fan in the bathroom and the door does not close only slides mostly closed.
於 2024 年 2 月住了 4 晚

10/10 有夠讚

Jackie

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Jordan

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Clean , & late night ice cream is an option
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Kurtis

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great customer service
於 2024 年 2 月住了 1 晚

8/10 不錯哦

sunguk

商務旅客
喜歡：整潔度和設施服務
The room was clean. However, water was leaking from a part of the floor, causing a section of the carpet to remain continuously wet.
於 2024 年 1 月住了 2 晚
Hotel Manager 於 2024年2月3日回覆
Thanks for your feedback. We are very sorry that you encountered issue with your room. We have taken action immediately to get the room fixed.

2/10 很糟糕

Lonnie

情侶出遊
不喜歡：整潔度、設施服務和住宿環境和硬體
Parkin was 50.00 because the area is not safe to park your car and your extra fees are to much after you advertise at low rate Expedia you have screwed me Twice thanks for screwing my night up for my trip
於 2024 年 1 月住了 1 晚
Hotel Manager 於 2024年2月3日回覆
We are very sorry that you feel the higher cost of the parking. Due to our downtown location in a city, open street parking is very limited. However we do still recommend using our Valet as to parking on the street. There is street cleaning nightly at around 3am, and the Municipal do give out ticket for the violation, which cost more than the overnight parking fee. The public and hotel garages charges range from 45 - 65 in the neighborhood.

8/10 不錯哦

Paul，Washington

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Close to Lake Merritt
於 2024 年 1 月住了 4 晚

8/10 不錯哦

Terrence

喜歡：整潔度、設施服務和住宿環境和硬體
Good overall
於 2024 年 1 月住了 1 晚
Hotel Manager 於 2024年2月3日回覆
Thank you!

10/10 有夠讚

Kent

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We were aboard Amtrak when they announced the train would be annulled in Oakland. I searched on my phone and found this facility not far from the station, and was happy to see what a nice place it is. Staff could not have been nicer or more helpful, the hotel is fairly new and in excellent shape and very clean. There is no in-hotel restaurant, but a breakfast buffet is available and the hotel is located 300 feet from Chinatown with a multitude of nearby Chinese restaurants plus a couple sandwich shops in the same block. The Marriott is 1 1/2 blocks away with excellent suppers. This is a great facility located in a typical downtown big-city environment.
於 2024 年 1 月住了 2 晚
Hotel Manager 於 2024年2月3日回覆
Thank you for your feedback.

10/10 有夠讚

Cynthia

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Very Satisfied
Absolutely amazing from the time we arrived until our departure breakfast 10 stars service 10 stars
於 2024 年 1 月住了 2 晚
Hotel Manager 於 2024年2月3日回覆
We are thrilled to see you had a fantastic experience in our hotel. We look forward to welcoming you back.

10/10 有夠讚

Thomas

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great Hotel
This is a new hotel downtown Oakland. Although the area is kind of sketchy, I felt safe in the hotel. The room was small but very comfortable. Breakfast was OK. The ladies at the reception and breakfast area are really nice. I will stay here again.
於 2024 年 1 月住了 5 晚
Hotel Manager 於 2024年2月3日回覆
Thank you! Glad your overall guest experience was good. We will continue to improve and thrive to be the best!

6/10 一般般

Karlwin

於 2024 年 1 月住了 3 晚
Manager 於 2024年1月17日回覆
Thank you for providing us your feedback. If you have a moment to share some specific, we would love to learn about it and improve our services from there.

10/10 有夠讚

Michael

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
alternative to expensive SF
Oakland alternative to expensive SF...1 block to BART helpful staff...very nice breakfast and fitness center
於 2024 年 1 月住了 4 晚
Hotel Manager 於 2024年2月3日回覆
Thank you for your great feedback! We look forward to welcoming you back.

10/10 有夠讚

Robert

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 3 晚
Hotel Manager 於 2024年2月3日回覆
Thank you so much! Come back to see us soon.

10/10 有夠讚

Eric

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Friendly check in
於 2023 年 12 月住了 1 晚
Hotel Manager 於 2024年2月3日回覆
Thank you for your feedback! Look forward to welcoming you back soon.

8/10 不錯哦

Aaron

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 2 晚
Hotel Manager 於 2024年2月3日回覆
Thank you! Come back to see us soon.

4/10 不太好

Crystal

喜歡：整潔度、住宿環境和硬體和客房舒適度
不喜歡：員工素質
於 2023 年 12 月住了 3 晚
Hotel Manager 於 2024年2月3日回覆
Thank you for your feedback. Please let us know what we can do to improve.

10/10 有夠讚

LaShonda

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Hotel Manager 於 2024年2月3日回覆
Awesome! Come back to see us soon!

10/10 有夠讚

Sanford

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I like that it was easy to find and staff was genuinely friendly. I was concerned about the street crimes in the area and my party was very hesitant when standing outside. I was also concerned that valet was the "Recommended" amenity as opposed to street parking, and valet was not offered 24 hours. All in all, i enjoyed my stay.
於 2023 年 12 月住了 3 晚
Hotel Manager 於 2024年2月3日回覆
Thank you for your feedback. Come back to see us on your next visit!

10/10 有夠讚

Jay

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Hotel Manager 於 2024年2月3日回覆
Thank you. We appreciate you!

8/10 不錯哦

Colette

喜歡：員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 3 晚
Hotel Manager 於 2024年2月3日回覆
Thanks for your feedback. Let us know what we can do better to improve.

10/10 有夠讚

Ezequiel

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
Hotel Manager 於 2024年2月3日回覆
Thank you. We appreciate you!

10/10 有夠讚

LaToya

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體

10/10 有夠讚

Katelyn

Lovely stay
於 2023 年 12 月住了 1 晚
Hotel Manager 於 2024年2月3日回覆
Thank you. We appreciate you!

10/10 有夠讚

Carla

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Hotel Manager 於 2024年2月3日回覆
Thank you. We appreciate you!

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Fantastic front desk staff!
Fantastic front desk staff!
於 2023 年 12 月住了 1 晚

10/10 有夠讚

ROBERT

於 2023 年 12 月住了 1 晚
Hotel Manager 於 2024年2月3日回覆
Awesome!

10/10 有夠讚

Alona N.

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great place!
於 2023 年 11 月住了 2 晚

8/10 不錯哦

Marisol

於 2023 年 10 月住了 1 晚

10/10 有夠讚

Luis

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great hotel and clean.
於 2023 年 10 月住了 1 晚

10/10 有夠讚

Serena

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The hotel and staff were wonderful!
於 2023 年 10 月住了 1 晚

8/10 不錯哦

Kimberly

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great hotel but not a great location
The hotel itself was great - clean, wonderful staff, solid breakfast. Parking was $50 a night which was more than I would have expected. Unfortunately, I would not stay there again because of the location. On Friday night at 1:45 we awoke to the sound of about 20 gunshots at the club on the corner of the same block. On Saturday night when that club closed at 2am there was a lot of noise. I would not have felt safe walking around at night, and even during the day it wasn't great.
於 2023 年 10 月住了 3 晚

10/10 有夠讚

Steven

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Clean room, good breakfast
於 2023 年 10 月住了 1 晚