Ratings based on 9 Verified Reviews

3.4 out of 5
86% of guests recommend
3.9 Room cleanliness
3.3 Service & staff
4.1 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted Nov 14, 2019 on Hotels
Comment from Hotel Management
Nov 20, 2019 by Raj, Hotel Management
Dear Guest, Thanks for your review rating. It was a pleasure hosting you and we look forward to welcome you again Best Regards Ashton Meridin Suites
1 out of 5
by A verified traveler

Refuse refund deposit

Posted Feb 23, 2019 on Hotels
Overall room was average. Owner ask us to pay RM50 for deposit, he said he will be refund during check out day. During the check out day, owner refuse to refund the deposit and he said that the RM50 is for cleaning fee. I had checked the t&c of my booking that there is no other charges for my stay which need to pay additional RM50 for cleaning fee. I feel that the owner had cheated is the RM50. Kindly help us to get back the deposit.
Comment from Hotel Management
Feb 28, 2019 by Management Team, Hotel Management
Thank you for your feedback and reviews, Kindly be informed the cleaning free had been stated clearly in the booking confirmation.
4 out of 5
by A verified traveler

Posted Nov 6, 2018 on Hotels
nice place to stay and relax.
Comment from Hotel Management
Nov 6, 2018 by Raj, Hotel Management
Dear Guest, Appreciate your feedback. It was a pleasure hosting you. We look forward to welcome you back. Best Regards Ashton Meridin Suites
5 out of 5
by A verified traveler

close to legoland malaysia

Posted Sep 24, 2018 on Hotels
new unit with good facilities and comfortable room. location near to Legoland. suitable for a couple with two kids.
Comment from Hotel Management
Sep 27, 2018 by Ashton Meridin Suites, Hotel Management
Dear Mr Azly, It was a pleasure hosting you. Thanks for your feedback. We look forward to welcome you back Best Regards Ashton Meridin Suites
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent condo unit!

Posted Feb 22, 2018
The host is very hospitable and the place is excellent! I will definitely come back again 😊
Comment from Hotel Management
Feb 28, 2018 by Ashton Meridin Suites, Hotel Management
Many thanks for your feedback. It was a pleasure hosting you. Look forward to welcome you back again.
1 out of 5
by A verified traveler

Posted Sep 29, 2019
예약 여부도 제대로 확인이 안되어 저녁에 입실도 못하고 힘들었음. 게다가 바퀴벌레 때문에 와이프는 밤새 수십마히를 잡느라 잠도 못잤음. 환불도 안되고 조치도 안되서 다음날 아침에 바로 파인트리리조트로 얾김. 그곳은 천국이었음 절대 비추함
Comment from Hotel Management
Oct 3, 2019 by Ashton Meridin Suites, Hotel Management
Dear Guest, We apologise for any inconvenience caused. Upon checking we realise your stay was more than 6 months ago. Our host and maintenance team has changed since April and we do have our apartment listed on other websites and we stand with very good rating. It could not have been possible if we continue to operate as you have commented. We have rechecked again the status now and we dont see your comment is valid at this point of time. However we thank you for your feedback as it helped us to run through one more thorough check right now. Best Regards
1 out of 5
by A verified traveler

超難找的套房

Posted Jan 4, 2019 on Hotels
請勿稱它為飯店,這只是一間日租式套房,超級難找,整個地區網路幾乎沒有,無法聯絡,hotel.com也沒有提供當地聯絡電話,只能打國際電話回台灣客服中心,第一次對hotel.com感到失望。
Comment from Hotel Management
Jan 18, 2019 by Raj, Hotel Management
Dear Lu, We regret and apologize for the inconvenience you went through. 1) To ensure the guests have a smooth check in experience we always send an email with directions to the property and we sent you the detailed email with directions and the contact number of the host trough Expedia email but unfortunately you have missed to read it. We tried to call you over the phone but the number provided was without the country code and we couldn’t reach you. Since we couldn’t contact you we sent a message to Expedia on 23rd December and 28th December requesting them to get to contact us but unfortunately we didn’t get any response. 2) Our property booking page does state it is an Apartment with all facilities including swimming pool, gym etc not a hotel. We have internet in the unit but unfortunately there is no Internet in the common area as it is a Condominium. We are sorry to hear that you didn’t realise this and went through hassle for connection. We request all guests to look for our email that will reach the email provided during your booking. Please also update the contact number with country code during booking to enable us to reach you to check whether you received and understood all information sent in the email. We will strive hard to provide the best guest experience and for that we request your cooperation to enable us to communicate with you before your arrival. Once again we are sorry that you need to go through this inconvenience. Please let us know if anything we can do for you. Best Regards Ashton Merdin Suites
5 out of 5
by A verified traveler

Posted Aug 27, 2018 on Hotels
Comment from Hotel Management
Aug 28, 2018 by Ashton Meridin Suites, Hotel Management
Appreciate your feedback. Look forward to welcome you back again.
5 out of 5
by A verified traveler from 香港

Walking distance 10mins to Legoland.

Posted Apr 5, 2018
Cozy , clean, full utilities and very nice landlord. Good experience.
Comment from Hotel Management
Apr 11, 2018 by Raj, Hotel Management
Appreciate your feedback. We look forward to see you again.