My husband and I recently had the pleasure of staying at the Holiday Inn, Nusa Dua for 8 nights. From the moment we arrived, we were treated to an exceptional experience that exceeded all expectations.
The guest experience at this hotel is truly exceptional. From the warm welcome at check-in to the personalized attention throughout our stay, every moment was marked by genuine care and hospitality. ALL the staff went above and beyond to ensure that every aspect of our visit exceeded expectations. They were always on hand to assist with any inquiries or requests, and their genuine hospitality made us feel valued guests. Their attentiveness, friendliness and exceptional customer service were remarkable.
We received exceptional service from:
Ryan, Widi at reception and from the Duty manager, Dewa Ayu Satriya.
PASAR MARKET CAFE: Eka, Diwik, Tina, Chaba, Arika, Yinta. Krisna – the incredible Chef, and the pastry chef – for their exceptional Indonesian street food, and Erik - the trainee chef, for the Soto ayam, bakso and incredible new sample dishes. Yunita, the Restaurant Manager.
Erick, Kartika and Juna who cleaned our rooms impeccably and to the highest standard.
The amenities and accommodations were modern and sleek, contributing to a luxurious and comfortable stay.
Overall, our experience at the Holiday Inn, Nusa Dua was nothing short of phenomenal, and we look forward to returning for another memorable stay. Highly recommended to anyone seeking an unforgettable hotel