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Emerald Hotel

3.5 star property
This oceanfront retreat combines relaxation with practical perks - from Asian cuisine with ocean views to bike rentals that make exploring the area effortless

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The Emerald Hotel, right on the ocean, offers a peaceful getaway with a playground for families. Enjoy Asian dishes at the Emerald Restaurant, relax with drinks at the bar, or borrow bikes to explore. Guests praise the attentive staff.

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Restaurant
  • Business services
  • Bar
  • Laundry

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe King Room, Downstairs, Garden View

Premium bedding, desk, blackout drapes, soundproofing

Deluxe King Room, Downstairs, Garden View

  • Garden view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room, Sea View

Deluxe King Room, Sea View | Premium bedding, desk, blackout drapes, soundproofing

Deluxe King Room, Sea View

8.8 out of 10
Excellent
(5 reviews)
  • Beach view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room, Upstairs, Garden View

Premium bedding, desk, blackout drapes, soundproofing

Deluxe King Room, Upstairs, Garden View

  • Garden view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Premium bedding, desk, blackout drapes, soundproofing

Deluxe Twin Room

  • Garden view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Executive Mini Suite Sea View

Executive Mini Suite Sea View | Premium bedding, desk, blackout drapes, soundproofing

Executive Mini Suite Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
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About the neighborhood

Located in Nuku'alofa, Emerald Hotel is in the city center and on the waterfront. Ancient Tonga and Tongan National Centre are cultural highlights, and some of the area's landmarks include Royal Palace of Tonga and Royal Tombs. Spend some time exploring the area's activities, including whale-watching. Visit our Nuku'alofa travel guide
Map
Vuna Road, Nuku'alofa, Tongatapu

What's nearby

  • Talamahu Market
    6 min walk - 0.6 km
  • Basilica of St Anthony of Padua
    13 min walk - 1.1 km
  • Royal Tombs
    14 min walk - 1.3 km
  • Royal Palace of Tonga
    16 min walk - 1.4 km
  • Interisland Ferry Terminal
    3 min drive - 1.8 km

Getting around

  • Nuku'alofa (TBU-Fua'amotu Intl.)
    42 min drive

Restaurants

  • Friends Cafe
    10 min walk
  • Young’s Cafe
    12 min walk
  • The Top Restaurant And Lounge
    11 min walk
  • Billfish Bar and Restaurant
    20 min walk
  • Evergreen Chinese
    16 min walk

About this property

Emerald Hotel

Hotel by the ocean
A playground, dry cleaning/laundry services, and a bar are just a few of the amenities provided at Emerald Hotel. The on-site restaurant, Emerald Restaurant., features Asian cuisine. Guests can connect to in-room WiFi.
Additional perks include:
  • Free self parking
  • Bike rentals, a roundtrip airport shuttle (surcharge), and multilingual staff
  • Tour/ticket assistance, a front-desk safe, and a porter/bellhop
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Emerald Hotel feature perks such as premium bedding and air conditioning, in addition to amenities like separate sitting areas and sound-insulated walls.
Extra amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • 42-inch LCD TVs with premium channels
  • Separate sitting areas, electric kettles, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Emerald Restaurant.

Things to do

  • Bicycle rentals
  • Playground
  • TV in common areas

Family friendly

  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • On the waterfront

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Banquet hall
  • Built in 2011
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25
Late check-in subject to availability
Late check-in fee: USD 25 for check-in between 10:00 PM and 6:30 AM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 35.0 per day
Cribs (infant beds) are available for USD 25.0 per stay

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 25.00 per person
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-in fee: USD 25 for check-in between 10:00 PM and 6:30 AM
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 25.0 per stay
  • Rollaway bed fee: USD 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Included WiFi is limited to 100 MB per guestroom, per stay. A surcharge applies for additional usage.

We should mention

This property does not have elevators

Property is also known as

Emerald Hotel Tonga
Emerald Tonga
Emerald Hotel Nukualofa
Emerald Nukualofa
Emerald Hotel Nuku Alofa
Emerald Nuku Alofa
Emerald Hotel Nuku'alofa
Emerald Nuku'alofa
Emerald Hotel Hotel
Emerald Hotel Nuku'alofa
Emerald Hotel Hotel Nuku'alofa

Frequently asked questions

Is Emerald Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Emerald Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight. Early check-in is available for a fee of USD 25 (subject to availability). Late check-in is available from 10:00 PM– 6:30 AM for a fee of USD 25.

What time is check-out at Emerald Hotel?

Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).

Does Emerald Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 25.00 per person applies.

Where is Emerald Hotel located?

Located in the heart of Nuku'alofa, this beach hotel is within a 15-minute walk of Talamahu Market, Basilica of St Anthony of Padua, and Royal Palace of Tonga. Royal Tombs and Centenary Chapel are also within 1 mi (2 km).

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Reviews

Emerald Hotel Reviews

7.0

Good

6.8

Cleanliness

8.8

Location

8.2

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 35 out of 137 reviews
Rating 8 - Good. 35 out of 137 reviews
Rating 6 - Okay. 33 out of 137 reviews
Rating 4 - Poor. 22 out of 137 reviews
Rating 2 - Terrible. 12 out of 137 reviews

Reviews

Verified

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Emerald Hotel was a lovely place to stay. Those who worked there were so kind and friendly. We loved our stay. A special thanks to Nai on the reception.
Stayed 3 nights in Sep 2025
Verified

6/10 Okay

sin yan

Liked: Staff & service, amenities
Friendly staff and very helpful
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Siaosi

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was super friendly bith at the front desk and the restaurant!
Stayed 7 nights in Apr 2024
Verified

8/10 Good

Hopati

Liked: Staff & service
Good central location and while the rooms are dated the staff and team there were very friendly and helpful.
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Ilaiasi Lelei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and excellent service
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The owner is really nice and helped us a lot. The chinese restaurant aside is really good as well.
Stayed 3 nights in Aug 2024
Verified

8/10 Good

Rajesh

Liked: Cleanliness, amenities
I liked the sea view Room, good location. Restaurant is open on Sundays . Overall enjoyed my stay .
Stayed 8 nights in Sep 2023
Verified

10/10 Excellent

Akosita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are big and in walking distance to the main business centers. Staff at the reception was very friendly and helpful.
Stayed 3 nights in Apr 2024
Verified

8/10 Good

Nancy

Liked: Cleanliness, staff & service, amenities
Great taxi service from and to the airport! Hotelroom was clean and beds were comfy! Breakfast was basic but still enough for the start of the day.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
My daughter & I really enjoyed our stay at the Emerald. The staff were very friendly, the Asian meal from their restaurant was v nice & it was worth while paying extra for the ocean view room
Stayed 3 nights in Aug 2023
Verified

6/10 Okay

Dawn

Disliked: Cleanliness, property conditions & facilities
This place is in a great location and has so much old world charm that it could be a great hotel. But it's run down, lots of broken things, and not clean enough for most Americans.
Stayed 1 night in Sep 2024
Verified

8/10 Good

KALOLAINE

Liked: Cleanliness, staff & service, property conditions & facilities
My booking was for a garden view room & I was pleasantly surprised upon check in to find that I had been upgraded to the sea view room, what a lovely notion that was! Th
Stayed 5 nights in May 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff

It was great. Staff was very accommodating and helpful with airport shuttle and room while staying as a solo traveler for a short amount of time in Tonga. Would recommend
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Michael van

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, including the restaurant are excellent. I can't say enough of the warm hospitality that was offered me throughout my 2 week stay. The hotel is well situated to lively nightime food options, walking along the waterfront, and close to town. The hotel is a little tired, but it also had its charm. Do yourself a favour and book one of the rooms facing the water - evenings on the patio taking in the ambiance are well worth the few extra $$ (versus a room with no balcony). Will definately go back to the Emerald. Thanks to the staff - wonderful!
Stayed 14 nights in Apr 2025
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Too outdated hotel.

Hotel room is too outdated and old,some lighting no works,matress was uncomfortable, you can feel mattress springs easily. Buffet Breakfast reminder me my military service when we was on combat zone! It is just 2 slice toast,one spoon jam,one piece of fruit and one smal cap of coffee!only thing was good about Staff,they been so friendly and welcoming.
Stayed 5 nights in May 2025
Verified

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were lovely, and attentive, and tried their best to accomodate. Reception wasn’t really helpful at times, but the cleaning staff and dining staff were. Breakfast was delicious!
Stayed 2 nights in Feb 2024
Verified

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly, welcoming and helpful. The A/C in the room was wonderful because it was really hot outside. The room was also very spacious. The WiFi however was weak and would go on and off. There is a Chinese restaurant downstairs for convenience and other shops and downtown are within walking distance.
Stayed 3 nights in Nov 2024
Verified

8/10 Good

Deirdre

Liked: Cleanliness, staff & service, property conditions & facilities
Some of the reviews were pretty terrible so was not expecting much from this hotel. However, we had a great room, clean linen, hot water and a working tv, Aircon and kettle! Plus the breakfast was pretty good too! I was more than happy!
Stayed 1 night in Aug 2024
Verified

6/10 Okay

Shane

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
To be honest I didn’t want to stay at this place had no choice. The staff are nice. The Chinese restaurant was very good. The room nice and clean and good Internet pleasantly surprised
Stayed 5 nights in Jul 2023
Verified

8/10 Good

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was sweet.They were always helpful and professional. The only thing I didn't like was the parking spaces. Because this is also a bar &restaurant the parking spots sometimes full. We had a rental car and we didn't want to park it anywhere else but the hotel. Other then that I enjoyed my stay. Thank you so much.
Stayed 4 nights in Dec 2024
Verified

4/10 Poor

Karo

Disliked: Cleanliness, amenities, property conditions & facilities
Good location, very dated. Needs updating. Not very good for value of money!!
Stayed 1 night in Nov 2023
Verified

8/10 Good

Jane

Liked: Cleanliness, staff & service, amenities
We booked rooms next to each other, but this was not an option when we arrived. Asked to move room on last day to facilitate a late booking from someone else but had to refuse this request which seemed unreasonable. Room itself was great - large and comfortable with excellent balcony with a sea view as advertised.
Stayed 12 nights in Jul 2024
Verified

6/10 Okay

Jere

Liked: Staff & service
Disliked: Property conditions & facilities

Rundown hotel.

We stayed two times for one night so in total two nights. Very rundown hotel. Few stains on the sheets and towels. On our first night no hot water. Ac remote was only in Chinese. Second night the room was pretty clean and the shower had warm water. But the toilet was not working.
Stayed 1 night in Sep 2024
Verified

8/10 Good

Patricia

Liked: Cleanliness
The fixtures and fittings were in very poor shape especially in the living area and the bathroom. We had to be very careful using old electrical appliances and avoiding falls. On the positive side, the room was large, the beds were comfortable and the bed linen was fresh and clean. Fresh bath towels were provided every day. Breakfast and occasional meals were satisfactory.
Stayed 7 nights in May 2024
Verified

4/10 Poor

Craig

Liked: Staff & service
Disliked: Cleanliness, amenities
The staff were excellent but the room was not too great. TV was cracked and unusable. Tea and coffee facilities but no bottled water or milk provided. Restaurant good and breakfast pleasant. No sleep possible firstly due to there being a karaoke session from a nearby place that finally ended at 615am. Then loud talking and laughing in the corridor and adjacent room. Will not stay here again.
Stayed 1 night in Dec 2024