Your hotel it's very beautiful, comfortable, clean, with plenty of rooms.
Our house keeper was very tentative and polite, she made our stay enjoyable relaxing. My wife and I really liked the live performers at night. The musicians were just phenomenal, they reminded us of our rich Mexican culture that we don't get to see in our current home. Love it!
What we thought that needs attention is that checking in and out takes a little too long, due to short staff in reception. Specially at checking in, guests who have troubled a long way is the last thing they want to deal with. People want to relax as much as possible, we all just want to either get in our rooms or relax by the pool.
Another thing that we didn't like was that on one particular night, apparently all the restaurants were full and weren't allowing more people in. Until some of the guests would clear up some room. I paid for the all inclusive package, so we shouldn't have gone to bed without having dinner that night.
Thanks!