尼薩沙出租度假屋

「Checked in at 3 pm and settled in. At night,there were mosquitoes everywhere . They moved to another room, again mosquitoes, then to a third room, also mosquitoes and dirty. Horrible experience . They said all rooms fully booked . Came back to original room at 1 am and managed to sleep a little . I want a compensation from expedia since l booked through you guys. 」

「Not what I was expecting, but the people were very nice.」

「Safe and quiet, the units at golf course apartments are spacious, functional and uncluttered. The staff are warm and welcoming and the property is kept neat and tidy. There is a pool, gym, tennis court and squash court and nice gardens and walkways to satisfy your exercise needs. Its located very near restaurants and malls in an upscale area. Its also conveniently located beside the Kampala Hospital.」

「A building site inside and out. In the block, in the room, constant noise, thud, thud, bang, bang from all angles throughout the day. Workmen and dust throughout the hallway. The road to the pool covered with debris and building material. Oh, and on arrival, a slow, silent check in process, until, ‘How are you paying for your stay?’ ‘We’ve already paid in advance’. Cockroaches were all killed within 48 hours by use of spray and traps from local Carrefour. 」

「I was really disappointed that not once did anyone ask how my stay was. To add to that they only provided me with one towel the entire time I was there and never offered extra towels. The beddings were the same the entire time and when I asked for fresh ones, they said they don’t do that. The day I checked out, no one was there to check me out and it was very confusing who to lay the final bill to. Overall I was really disappointed with the customer service and lack of care for the guests. 」