"5 stars for all staff, absolutely excellent service, nothing was a problem!!!
We have excepted much more from the food though, using frozen vegetable in meals, meals which should be served as hot was almost cold, instant taste in meals, etc... We had the same poor experience with food at hotel Konsel. It seems like both hotels in area are aware of being only ones with restaurants and are not bothered about quality of food...It is shame as mountain food has always been the best quality. "
"5 stars for all staff, absolutely excellent service, nothing was a problem!!!
We have excepted much more from the food though, using frozen vegetable in meals, meals which should be served as hot was almost cold, instant taste in meals, etc... We had the same poor experience with food at hotel Konsel. It seems like both hotels in area are aware of being only ones with restaurants and are not bothered about quality of food...It is shame as mountain food has always been the best quality. "
"Great atmosphere, nice restaurant, beautiful surroundings, although isolated.
Poor room service, they just removed the garbage, beds were a mess always, not much English speaking, some yes, but it was not easy to get around."
"Great atmosphere, nice restaurant, beautiful surroundings, although isolated.
Poor room service, they just removed the garbage, beds were a mess always, not much English speaking, some yes, but it was not easy to get around."
"Very central location, clean and spacious rooms. Only 2 points to improve: breakfast is very simple and no towel hanger in the bathroom. Everything else is perfect."
"Very central location, clean and spacious rooms. Only 2 points to improve: breakfast is very simple and no towel hanger in the bathroom. Everything else is perfect."
"Our stay was overall great. The hotel has great amenities, delicious food and comfortable bed.
I would appreciate if the staff would smile a bit more :))
"
"Our stay was overall great. The hotel has great amenities, delicious food and comfortable bed.
I would appreciate if the staff would smile a bit more :))
"
"We were very impressed with our accommodation. Spacious, clean and well-designed rooms and polite and helpful service from the reception. Very good value and a great place to stay when visiting Dvur Kralove.
"
"We were very impressed with our accommodation. Spacious, clean and well-designed rooms and polite and helpful service from the reception. Very good value and a great place to stay when visiting Dvur Kralove.
"
"Struttura pulita, ottimo ristorante, super colazione. Personale gentile. Piscina, bowling,disco, tennis, barbecue, splendido.
È un hotel a tre stelle ma ne vale almeno quattro da non perdere"
"Struttura pulita, ottimo ristorante, super colazione. Personale gentile. Piscina, bowling,disco, tennis, barbecue, splendido.
È un hotel a tre stelle ma ne vale almeno quattro da non perdere"
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
"Beautiful building and big room, but extremely outdated. Old dirty carpet and no air conditioning in the rooms. They give you a tiny desk fan. Extremely hot. For a "modern" hotel to not have ac is a crime. We were cooking in our room. Very uncomfortable. Staff was very nice. Location is good. Nice pool. Food from their restaurants sucked."
"Check in was seamless, suite was spacious, clean and with pleasant view. Breakfast options were scarce with many buffet options empty as it seems that people from other properties were also coming to the hotel. No one was verifying who was a guest or not at the breakfast buffet that was included. Location was perfect and in close proximity to Adsprach and Teplickie Skaly."
"Almost everything includes nuts on their menu. If your family member has tree nut allergies you wont be able to dine here.
The shower cabin is a bit small. I kept accidently hitting the water mixing valve and shutting it off. First hotel where fridge wasn't stocked with anything. No water, no beer etc.
Hated the elevator. It appears like there is only two elevators for the entire complex. One services floors 1-4, the other 1-5. Both are very slow because guests take them to the pool area, which means waiting significantly longer in the lobby. The restaurant staff also uses this elevator to move food to the guest rooms. I would have expected them to use service elevators instead. "
If I need to cancel my hotel reservation in Nový Hrádek, will I receive a refund?
Yes! The majority of hotel bookings are fully refundable as long as you cancel prior to the accommodation's cancellation deadline, which in most cases is within 24 or 48 hours of your arrival date. If you booked a non-refundable reservation, you may still be able to cancel and get a refund within a 24-hour period of your booking. Filter your search by fully refundable to find flexible hotel deals in Nový Hrádek.
Where can I learn more about changing or cancelling my trip to Nový Hrádek?
To access more information about picking new dates or cancelling your trip to Nový Hrádek, head over to our customer service page.
What is the best hotel near Vaclav Havel Airport (PRG)?
Visitors to Nový Hrádek are sure to find plenty to explore and enjoy. There are 262 hotels and other accommodations in the surrounding area. Find out more about Nový Hrádek.
The hottest months are usually August and July with an average temp of 62°F, while the coldest months are January and February with an average of 32°F. The snowiest months in Nový Hrádek are December, November, January, and February, with each month seeing an average of 7 inches of snowfall.
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