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"Got to the hotel and and asked if we could have food, the guy who checked us in , said I’ll show you to your room and then I’ll find out , he never came back to us, so ended up having a bag of crisps The other staff was very polite and very helpful Went to bed and the room was nice , but after falling a sleep I woke up around 3am feeling very cold as the heating had been turned off Breakfast wasn’t very nice , bacon was very fatty and the sausage didn’t taste that great, mushrooms was very bland "

"The food and drinks are excellent especially the breakfasts. Unfortunately the rooms are being refurbished over time and ours was particularly tired with a part of the window structure missing. Overall the hotel is in an ideal place for a stay in Norwich and I would use it again!"

"Good "

"Perfectly nice all round."

"Airport very close. Nice pool with sauna, steam room and hot tub. Very friendly, hardworking staff, finished off with an amazing breakfast. "

"No information on WiFi in room, but it was available. Staff pleasant and room clean. Hotel a little tired in places. Breakfast expensive so ate out. Noisy building work going on, could maybe have offered some sort of compensation, drink or breakfast perhaps. Also water in room, but unclear if this was complimentary or chargeable. Excellent location"

"A very pleasant stay. The staff so friendly and hospitable. The food (breakfast & main meals) really good. Would stay again if back in the area"

"The spa was inviting and the staff very good. Made to feel comfortable and the treatment was great. The pool area was okay and while we did enjoy it we just feel it lacked an intimate atmosphere as was a gym club. Definitely could have done with either drinks service for guests or a bar. However we enjoyed our stay and would go again "

"At the price I paid for this I honestly wasn't expecting much but my friend and I had 2 rooms (front ground floor) and they were both excellent, clean and comfortable and I honestly could not fault them. I was worried that because of the rooms position it would be noisy, but no I had a great nights sleep. Position size its about10 mins walk from Carrow Road there is a good pub just across the road and also a cafe. The hotel has its own bar and provides breakfast but I didn't get the chance to use either but the bar looked ok and going on my experience of the staff I met I'm sure the breakfasts will be good. Parking:- there is no car park but street parking is free after 4pm till I think 9am. However if you need to park outside these times the hotel provided a parking permit for £5."