「Til NYs eve vi var sent på en restaurant et par km væk fra hotellet. Vi var aldrig informeret før rejsen at det er ikke plads i Yagoda restaurant. Jeg var i kontakt med Yagoda flere gange før rejsen og jeg troede vi skal i Yagoda restaurant - afstand er vigtigt punkt når man rejser med børn. Man ryger i restauranten om aften - det var officielt æske bæger til ryger på hvert bord!」
"I have comment their check in was cold and no welcoming.
The Hotel Executive asistant manager acknowledged my comment and send me a card however come with a set of amenities as same as the welcome amenities. Can see how robotic and service without heart.
Club lounge very nice, specially those serve attitude are different. F&B staff， housekeeping and concierge great hospitality but not front desk."
