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"It was a large room and we felt safe. We enjoyed the free breakfast and free parking. Room was a little dirty and worn. Shower curtain liner was moldy and looked like the tub needed to be replaced, a large patch in it. Had to call maintenance to come get our furnace working, room was cold and heat wouldn’t work. But they came quickly and fixed the issue right away. "

"The breakfast is the best part, every time!!! The staff is super friendly. Parking is plenty. There are ice machines and a water bottle filling station in the lobby. "

"Had to share with the front desk to ask that the patio be swept, trash be picked up and tables wiped. "

"Great service check in .. slept like a baby .. quiet room and wonderful room service … "

"Hotel is beautiful and the perch area is fun. However the bathroom towels are cheap motel towels and the bed sheets are bad too. "

"Front desk was helpful in accommodating an early check in for me. Thank you guys!"

"Room was clean"

"Property is a bit loud even at night. Love that they provide sensory bags for kids that would be affected by noise. Breakfast was excellent beds were comfortable. Property is in great proximity to walking distance, shops, and restaurants."

"The breakfast menu was fresh and plentiful! Breakfast was very hearty! The parking was ample and safe! The hotel itself needs some updating, however it was clean and priced accordingly. The staff was very helpful with assisting us on places to visit or dining out selections. The staff were very friendly! I enjoyed my stay at Best Western Springfield!"