「Hi there, overall I am quite satisfactory with our stay with Cervo Hotel with the reception very helpful and friendly. However, we had a few disappointing experiences in the restaurant in the Hotel which we would not expect for a 5 star hotel. The waiters did not provide the good service for us - first time in the restaurant they did not give us bread whereas the other tables were given bread. In the second morning, the waiter forgot our order and we had to wait for a while and needed to chase....
「I stayed for nine nights, and everything was perfect. The front desk staff were outstanding, housekeeping always adapted to our needs, and the room facilities were excellent. I especially appreciated that the air conditioning could be adjusted precisely to our preferred temperature, which is surprisingly uncommon.
The entire team was consistently attentive and went above and beyond to make us feel welcome throughout our stay.
A special thank you to Gabriel, who made my daughter feel truly...
改變心意預訂可以免費取消的飯店
精挑細選搜尋全球約 100 萬間旅宿
