6/10 一般般
stephanie
商務旅客
2025 年 7 月 31 日
The hotel was great the staff also in the hotel,
However breakfast was not so good, i have copd so had just git ready fir breakfast, this can take it out of me, i went to breakfast was greated by the lady on this day 31st July 25, she was polite at first, there was several male guests having breakfast at this time, and a very smal breakfast area, the lady straight away wanted my breakfast order, i asked if i could sit down! The reaction to this from the lady was very negative, she did not have to answer, which she didn't just a gesture with her had to the table, her face said all, like i said i have copd so i was feeling a little light headed,
I do think to show someone to a seat/ table would be more appropriate, i was then sat in front of several male guests which made me uncomfortable being a lone lady traveller, i do think a customer service course would be good,
Its a shame as i had spoken to my husband the night before on how nice the hotel and restaurant n bar was,
stephanie
於 2025 年 7 月住了 1 晚