Shinya Lau / Director of Guest Services 於 2024年2月2日回覆
Dear Ho Leung. Thank you for your review. Looking forward to welcome you again soon. Best Regards Shinya Lau/ Director of Guest Services
10/10 有夠讚
Wing
家庭旅遊
2024年1月17日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Wing
於 2024 年 1 月住了 2 晚
Guest Services Manager 於 2024年1月18日回覆
Dear Wing. Thank you for your lovely review. We are looking forward to welcome you again soon. Kind regards, Shinya Lau / Senior Guest Services Manager
10/10 有夠讚
jay
2024年1月15日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
jay
於 2024 年 1 月住了 1 晚
Guest Services Manager 於 2024年1月15日回覆
Dear jay. Thank you for your lovely review. We are looking forward to welcome you again soon. Kind regards, Shinya Lau / Senior Guest Services Manager
Shinya Lau / Director of Guest Services 於 2024年1月29日回覆
Dear KELVIN. Thank you for your review. Looking forward to welcome you again soon. Best Regards Shinya Lau/ Director of Guest Services
10/10 有夠讚
BO
2023年12月14日
喜歡:整潔度、員工素質和住宿環境和硬體
BO
於 2023 年 12 月住了 2 晚
Guest Services Manager 於 2023年12月16日回覆
Dear Bo. Thank you for your review. We are looking forward to welcome you again soon. Kind regards,Shinya Lau / Senior Guest Services Manager
8/10 不錯哦
Man Yin Edward
2023年12月11日
Man Yin Edward
於 2023 年 12 月住了 1 晚
Guest Services Manager 於 2023年12月13日回覆
Dear Man Yin Edward. Thank you very much for your review. We are looking forward to welcome you again. Kind regards,Shinya Lau / Senior Guest Services Manage
10/10 有夠讚
Shiyu
2023年12月11日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Shiyu
於 2023 年 12 月住了 2 晚
Guest Services Manager 於 2023年12月11日回覆
Dear Shiyu. Thank you very much for sharing this encouraging review. We are delighted to learn that you enjoyed every aspect of your stay and passionate & attentive services made your stay a comfortable and memorable one. Thank you once again for choosing & recommending us and we certainly hope to be able to host another wonderful stay for you next time. Kind regards,Shinya Lau / Senior Guest Services Manage
10/10 有夠讚
Shoucui
2023年12月11日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Shoucui
於 2023 年 12 月住了 3 晚
Guest Services Manager 於 2023年12月11日回覆
Dear Shoucui. Thank you very much for sharing this encouraging review. We are delighted to learn that you enjoyed every aspect of your stay and passionate & attentive services made your stay a comfortable and memorable one. Thank you once again for choosing & recommending us and we certainly hope to be able to host another wonderful stay for you next time. Kind regards,Shinya Lau / Senior Guest Services Manage
8/10 不錯哦
Jenny
家庭旅遊
2023年12月7日
喜歡:員工素質
客服十分滿意,前枱、行李和房務員都很禮貌和落力解決客人問題。
Jenny
於 2023 年 12 月住了 3 晚
Guest Services Manager 於 2023年12月8日回覆
Dear Jenny. Thank you very much for sharing this encouraging review. We are delighted to learn that you enjoyed every aspect of your stay and passionate & attentive services made your stay a comfortable and memorable one. Thank you once again for choosing & recommending us and we certainly hope to be able to host another wonderful stay for you next time. Kind regards,Shinya Lau / Senior Guest Services Manage
8/10 不錯哦
Chi keung
2023年12月1日
Chi keung
於 2023 年 11 月住了 2 晚
Guest Services Manager 於 2023年12月5日回覆
Dear Chi keung. Thank you very much for sharing this encouraging review. We are delighted to learn that you enjoyed every aspect of your stay and passionate & attentive services made your stay a comfortable and memorable one. Thank you once again for choosing & recommending us and we certainly hope to be able to host another wonderful stay for you next time. Kind regards,Shinya Lau / Senior Guest Services Manager
6/10 一般般
jay
2023年11月28日
隔音不佳
jay
於 2023 年 11 月住了 1 晚
Guest Services Manager 於 2023年11月30日回覆
Dear jay, Thank you very much for taking the time to share the review here with us. I am concerned to read of the overall experience did not entirely meet your expectations. Kindly provide your stay record so that we can follow up the deposit issue for your. We appreciate of your valuable feedback for further improvement of our services standard. Thank you once again for choosing us and we sincerely hope that we will have the pleasure of welcoming you back to the hotel in the near future. Kind regards, Guest Services Manager
8/10 不錯哦
Yifei
2023年11月25日
Yifei
於 2023 年 11 月住了 3 晚
Guest Services Manager 於 2023年12月16日回覆
Dear Yifei. Thank you for your review. We are looking forward to welcome you again soon. Kind regards,Shinya Lau / Senior Guest Services Manager
8/10 不錯哦
Sam
2023年11月23日
Sam
於 2023 年 11 月住了 2 晚
Guest Services Manager 於 2023年12月16日回覆
Dear Sam. Thank you for your review. We are looking forward to welcome you again soon. Kind regards,Shinya Lau / Senior Guest Services Manager
8/10 不錯哦
jay
2023年11月22日
喜歡:整潔度
不喜歡:員工素質
職員竟然早上無故敲門
jay
Guest Services Manager 於 2023年11月22日回覆
Dear jay, Thank you very much for taking the time to share the review here with us. I am concerned to read that the hotel staff knocked your door in the morning. I will look into this matter with concern departments. We appreciate of your valuable feedback for further improvement of our services standard. Thank you once again for choosing us and we sincerely hope that we will have the pleasure of welcoming you back to the hotel in the near future. Kind regards, Shinya Lau / Senior Guest Services Manager
8/10 不錯哦
LeslieCF
2023年11月19日
LeslieCF
於 2023 年 11 月住了 1 晚
Guest Services Manager 於 2023年11月21日回覆
Dear LeslieCF. Thank you very much for sharing this encouraging review. We are delighted to learn that you enjoyed every aspect of your stay and passionate & attentive services made your stay a comfortable and memorable one. Thank you once again for choosing & recommending us and we certainly hope to be able to host another wonderful stay for you next time. Kind regards,Shinya Lau / Senior Guest Services Manager
8/10 不錯哦
Kei
2023年11月8日
Kei
於 2023 年 11 月住了 1 晚
Guest Services Manager 於 2023年11月9日回覆
Dear Kei. Thank you very much for sharing this encouraging review. We are delighted to learn that you enjoyed every aspect of your stay and passionate & attentive services made your stay a comfortable and memorable one. Thank you once again for choosing & recommending us and we certainly hope to be able to host another wonderful stay for you next time. Kind regards,Shinya Lau / Senior Guest Services Manager
10/10 有夠讚
真實旅客
2023年11月8日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
乾淨舒服
近地鐵,房間大,乾淨,洗頭水係二合一,用完頭髮都順,附近好多食肆。
真實旅客
於 2023 年 10 月住了 1 晚
Guest Services Manager 於 2023年11月8日回覆
Dear Guest. Thank you very much for sharing this encouraging review. We are delighted to learn that you enjoyed every aspect of your stay and passionate & attentive services made your stay a comfortable and memorable one. Thank you once again for choosing & recommending us and we certainly hope to be able to host another wonderful stay for you next time. Kind regards,Shinya Lau / Senior Guest Services Manager
8/10 不錯哦
Hyunkyu
2023年11月6日
Hyunkyu
於 2023 年 11 月住了 1 晚
Guest Services Manager 於 2023年11月7日回覆
Dear Hyunkyu. Thank you very much for sharing this encouraging review. We are delighted to learn that you enjoyed every aspect of your stay and passionate & attentive services made your stay a comfortable and memorable one. Thank you once again for choosing & recommending us and we certainly hope to be able to host another wonderful stay for you next time. Kind regards,Shinya Lau / Senior Guest Services Manager
10/10 有夠讚
HIU MUI
2023年11月3日
HIU MUI
於 2023 年 11 月住了 1 晚
Guest Services Manager 於 2023年11月4日回覆
Dear HIU MUI. Thank you very much for sharing this encouraging review. We are delighted to learn that you enjoyed every aspect of your stay and passionate & attentive services made your stay a comfortable and memorable one. Thank you once again for choosing & recommending us and we certainly hope to be able to host another wonderful stay for you next time. Kind regards,Shinya Lau / Senior Guest Services Manager
2/10 很糟糕
Laurent
2023年10月28日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Laurent
於 2023 年 10 月住了 1 晚
Guest Services Manager 於 2023年10月30日回覆
Dear Laurent, Thank you very much for taking the time to share the review here with us. I am concerned to read of the overall experience did not entirely meet your expectations. We appreciate of your valuable feedback for further improvement of our services standard. Thank you once again for choosing us and we sincerely hope that we will have the pleasure of welcoming you back to the hotel in the near future. Kind regards, Guest Services Manager
10/10 有夠讚
真實旅客
2023年10月25日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
真實旅客
於 2023 年 10 月住了 1 晚
Guest Services Manager 於 2023年10月25日回覆
Dear Guest. Thank you very much for sharing this encouraging review. We are delighted to learn that you enjoyed every aspect of your stay and passionate & attentive services made your stay a comfortable and memorable one. Thank you once again for choosing & recommending us and we certainly hope to be able to host another wonderful stay for you next time. Kind regards,Shinya Lau / Senior Guest Services Manager
10/10 有夠讚
Wing Chong
2023年10月22日
Wing Chong
於 2023 年 10 月住了 1 晚
Shinya Lau / Senior Guest Services Manager 於 2023年10月23日回覆
Dear Wing Chong. Thank you very much for sharing this encouraging review. We are delighted to learn that you enjoyed every aspect of your stay and passionate & attentive services made your stay a comfortable and memorable one. Thank you once again for choosing & recommending us and we certainly hope to be able to host another wonderful stay for you next time. Kind regards,Shinya Lau / Senior Guest Services Manager
8/10 不錯哦
Shuk Wa
商務旅客
2023年10月21日
喜歡:整潔度和員工素質
Shuk Wa
於 2023 年 10 月住了 1 晚
Guest Services Manager 於 2023年10月21日回覆
Dear Shuk Wa, Thank you very much for sharing this review. Your valuable feedback is most helpful as it serves to identify areas in which we can further improve of our services. Thank you once again for choosing us and we sincerely hope that we will have the pleasure of welcoming you back to the hotel in the near future. Kind regards, Guest Services Manager
10/10 有夠讚
Yu Wai
情侶出遊
2023年10月17日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very good
Yu Wai
於 2023 年 10 月住了 2 晚
Guest Services Manager 於 2023年10月17日回覆
Dear Yu Wai, Thank you very much for sharing this review. Your valuable feedback is most helpful as it serves to identify areas in which we can further improve of our services. Thank you once again for choosing us and we sincerely hope that we will have the pleasure of welcoming you back to the hotel in the near future. Kind regards, Guest Services Manager
10/10 有夠讚
YUYUN
家庭旅遊
2023年9月8日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
YUYUN
於 2023 年 8 月住了 2 晚
Guest Services Manager 於 2023年9月8日回覆
Dear YUYUN, Thank you very much for sharing this review. Your valuable feedback is most helpful as it serves to identify areas in which we can further improve of our services. Thank you once again for choosing us and we sincerely hope that we will have the pleasure of welcoming you back to the hotel in the near future. Kind regards, Guest Services Manager
Dear Nga Ki. Thank you very much for sharing this encouraging review. We are delighted to learn that you enjoyed every aspect of your stay and passionate & attentive services made your stay a comfortable and memorable one. Thank you once again for choosing & recommending us and we certainly hope to be able to host another wonderful stay for you next time. Kind regards, Guest Services Manager
8/10 不錯哦
Mei Yi
2023年8月15日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Mei Yi
於 2023 年 8 月住了 2 晚
Guest Services Manager 於 2023年8月16日回覆
Dear Mei Yi. Thank you very much for sharing this encouraging review. We are delighted to learn that you enjoyed every aspect of your stay and passionate & attentive services made your stay a comfortable and memorable one. Thank you once again for choosing & recommending us and we certainly hope to be able to host another wonderful stay for you next time. Kind regards, Guest Services Manager
10/10 有夠讚
Monfore
2023年8月5日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Monfore
於 2023 年 8 月住了 1 晚
Guest Services Manager 於 2023年8月6日回覆
Dear Monfore. Thank you very much for sharing this encouraging review. We are delighted to learn that you enjoyed every aspect of your stay and passionate & attentive services made your stay a comfortable and memorable one. Thank you once again for choosing & recommending us and we certainly hope to be able to host another wonderful stay for you next time. Kind regards, Guest Services Manager
8/10 不錯哦
Ming Fai Ivan
商務旅客
2023年7月17日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Receptionist service need to improve but manager can handle it properly.
Ming Fai Ivan
於 2023 年 7 月住了 1 晚
Guest Services Manager 於 2023年7月18日回覆
Dear Ming Fai Ivan, Thank you very much for taking the time to share the review here with us. I am concerned to read of the feedback which the service did not entirely meet your expectations. We appreciate of your valuable feedback for further improvement of our services standard. Thank you once again for choosing us and we sincerely hope that we will have the pleasure of welcoming you back to the hotel in the near future. Kind regards, Guest Services Manager
Dear Chrissy, Thank you very much for sharing this review. Your valuable feedback is most helpful as it serves to identify areas in which we can further improve of our services. Thank you once again for choosing us and we sincerely hope that we will have the pleasure of welcoming you back to the hotel in the near future. Kind regards, Guest Services Manager
8/10 不錯哦
真實旅客
2023年6月26日
喜歡:整潔度、員工素質和住宿環境和硬體
这次住宿房间的床及枕头太矮太軟,形成承托力不足,睡眠质量不好!
真實旅客
於 2023 年 6 月住了 1 晚
Guest Services Manager 於 2023年6月26日回覆
Dear Guest, Thank you very much for sharing this review. Your valuable feedback is most helpful as it serves to identify areas in which we can further improve of our services. Thank you once again for choosing us and we sincerely hope that we will have the pleasure of welcoming you back to the hotel in the near future. Kind regards, Guest Services Manager
10/10 有夠讚
Yun fang
2023年6月25日
Yun fang
於 2023 年 6 月住了 3 晚
Guest Services Manager 於 2023年6月26日回覆
Dear Yun fang, Thank you very much for sharing this review. Your valuable feedback is most helpful as it serves to identify areas in which we can further improve of our services. Thank you once again for choosing us and we sincerely hope that we will have the pleasure of welcoming you back to the hotel in the near future. Kind regards, Guest Services Manager
8/10 不錯哦
Chien Hsien
2023年6月21日
Chien Hsien
於 2023 年 6 月住了 1 晚
Guest Services Manager 於 2023年6月24日回覆
Dear Chien Hsien, Thank you very much for sharing this review. Your valuable feedback is most helpful as it serves to identify areas in which we can further improve of our services. Thank you once again for choosing us and we sincerely hope that we will have the pleasure of welcoming you back to the hotel in the near future. Kind regards, Guest Services Manager
10/10 有夠讚
Wai Yin
2023年6月12日
Wai Yin
於 2023 年 6 月住了 1 晚
Guest Services Manager 於 2023年6月13日回覆
Dear Wai Yin, Thank you very much for sharing this review. Your valuable feedback is most helpful as it serves to identify areas in which we can further improve of our services. Thank you once again for choosing us and we sincerely hope that we will have the pleasure of welcoming you back to the hotel in the near future. Kind regards, Guest Services Manager
10/10 有夠讚
Suk Man
2023年6月9日
Suk Man
於 2023 年 6 月住了 1 晚
Guest Services Manager 於 2023年6月13日回覆
Dear Suk Man, Thank you very much for sharing this review. Your valuable feedback is most helpful as it serves to identify areas in which we can further improve of our services. Thank you once again for choosing us and we sincerely hope that we will have the pleasure of welcoming you back to the hotel in the near future. Kind regards, Guest Services Manager
8/10 不錯哦
CHU HEI
2023年6月8日
CHU HEI
於 2023 年 6 月住了 1 晚
Guest Services Manager 於 2023年6月9日回覆
Dear Chu Hei, Thank you very much for sharing this review. Your valuable feedback is most helpful as it serves to identify areas in which we can further improve of our services. Thank you once again for choosing us and we sincerely hope that we will have the pleasure of welcoming you back to the hotel in the near future. Kind regards, Guest Services Manager
10/10 有夠讚
Mut Ka Ramon
2023年6月6日
Mut Ka Ramon
於 2023 年 6 月住了 2 晚
Guest Services Manager 於 2023年6月9日回覆
Dear Mut Ka Ramon, Thank you very much for sharing this review. Your valuable feedback is most helpful as it serves to identify areas in which we can further improve of our services. Thank you once again for choosing us and we sincerely hope that we will have the pleasure of welcoming you back to the hotel in the near future. Kind regards, Guest Services Manager
10/10 有夠讚
Kuan Chuan
商務旅客
2023年6月2日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Kuan Chuan
於 2023 年 5 月住了 3 晚
Guest Services Manager 於 2023年6月4日回覆
Dear Kuan Chuan, Thank you very much for sharing this review. Your valuable feedback is most helpful as it serves to identify areas in which we can further improve of our services. Thank you once again for choosing us and we sincerely hope that we will have the pleasure of welcoming you back to the hotel in the near future. Kind regards, Guest Services Manager
8/10 不錯哦
Kin man
2023年6月2日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Kin man
於 2023 年 5 月住了 1 晚
Guest Services Manager 於 2023年6月4日回覆
Dear Kin man, Thank you very much for sharing this review. Your valuable feedback is most helpful as it serves to identify areas in which we can further improve of our services. Thank you once again for choosing us and we sincerely hope that we will have the pleasure of welcoming you back to the hotel in the near future. Kind regards, Guest Services Manager
10/10 有夠讚
TAO-PEN
家庭旅遊
2023年5月31日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
TAO-PEN
於 2023 年 5 月住了 2 晚
Guest Services Manager 於 2023年6月4日回覆
Dear TAO-PEN, Thank you very much for sharing this review. Your valuable feedback is most helpful as it serves to identify areas in which we can further improve of our services. Thank you once again for choosing us and we sincerely hope that we will have the pleasure of welcoming you back to the hotel in the near future. Kind regards, Guest Services Manager
8/10 不錯哦
SAU YUNG
2023年5月22日
SAU YUNG
於 2023 年 5 月住了 1 晚
Guest Services Manager 於 2023年5月27日回覆
Dear SAU YUNG, Thank you very much for sharing this review. Your valuable feedback is most helpful as it serves to identify areas in which we can further improve of our services. Thank you once again for choosing us and we sincerely hope that we will have the pleasure of welcoming you back to the hotel in the near future. Kind regards, Guest Services Manager
8/10 不錯哦
SAU YUNG
2023年5月20日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
SAU YUNG
於 2023 年 5 月住了 14 晚
Guest Services Manager 於 2023年5月23日回覆
Dear SAU YUNG, Thank you very much for sharing this review. Your valuable feedback is most helpful as it serves to identify areas in which we can further improve of our services. Thank you once again for choosing us and we sincerely hope that we will have the pleasure of welcoming you back to the hotel in the near future. Kind regards, Guest Services Manager
10/10 有夠讚
Chi Kong Justin
2023年3月13日
Chi Kong Justin
於 2023 年 3 月住了 1 晚
Guest Services Manager 於 2023年4月30日回覆
Dear Valued Guest, Thank you very much for sharing this review. Your valuable feedback is most helpful as it serves to identify areas in which we can further improve of our services. Thank you once again for choosing us and we sincerely hope that we will have the pleasure of welcoming you back to the hotel in the near future. Kind regards, Guest Services Manager
6/10 一般般
Un Weng
2023年3月11日
Un Weng
於 2023 年 3 月住了 1 晚
Guest Services Manager 於 2023年4月30日回覆
Dear Valued Guest, Thank you very much for taking the time to share the review here with us. I am concerned to read of the feedback which the service did not entirely meet your expectations. We appreciate of your valuable feedback for further improvement of our services standard. Thank you once again for choosing us and we sincerely hope that we will have the pleasure of welcoming you back to the hotel in the near future. Kind regards, Guest Services Manager
10/10 有夠讚
siu lun
2023年3月10日
siu lun
於 2023 年 3 月住了 1 晚
Guest Services Manager 於 2023年4月30日回覆
Dear Valued Guest, Thank you very much for sharing this review. Your valuable feedback is most helpful as it serves to identify areas in which we can further improve of our services. Thank you once again for choosing us and we sincerely hope that we will have the pleasure of welcoming you back to the hotel in the near future. Kind regards, Guest Services Manager