Dear Alisha, Thank you for taking the time to share your feedback with us. We're sorry to hear about the issues you encountered during your stay and appreciate you bringing these concerns to our attention. We will address them promptly with our housekeeping and maintenance teams to ensure improvements are made. Our goal is to provide a comfortable and enjoyable experience for all our guests, and we regret that we fell short of meeting your expectations on this occasion. We hope to have the opportunity to welcome you back and provide you with a seamless stay.

Dear Victor, Thank you for your feedback! Unfortunately, it seems your reservations have fallen with our scheduled annual maintenance as we prepare for the upcoming peak season. We aim to provide a comfortable and welcoming environment for all our guests, and we regret that we missed the mark on this occasion. Please know that we're committed to ensuring every stay meets the high standards we strive for. Thank you for bringing your concerns to our attention. We look forward to having you stay back with us when you are back in North Platte and ensure that you have a seamless stay.

Thank you for your glowing review! We're thrilled to hear that you had such a positive experience with our hotel's staff. Providing exceptional service is at the core of what we do, and it's wonderful to know that our team members made such a lasting impression on you. We look forward to welcoming you back every time you're in North Platte.

Dear Barbara, Thank you for your feedback! Unfortunately, it seems your reservations have fallen with our scheduled annual maintenance as we prepare for the upcoming peak season. We aim to provide a comfortable and welcoming environment for all our guests, and we regret that we missed the mark on this occasion. Please know that we're committed to ensuring every stay meets the high standards we strive for. Thank you for bringing your concerns to our attention.

Thank you for your feedback! We appreciate your understanding during our renovation phase. Delighted the room at least served it's purpose. We're actively working to refresh all rooms for an improved experience. We value your insights and look forward to exceeding your expectations on your next visit. Safe travels!

I am so sorry to hear that you did not actually stay with us to be able to give us an account of what you experienced at the property. Please know that guest satisfaction is our utmost priority and we take what you have shared very seriously. Your review has been shared with management so that appropriate measured can be taken.

Thank you so much for the fabulous rating. We really appreciate your stay and sharing the word about us. We look forward to hosting you again soon!

It's fantastic to hear that you had such a positive experience during your stay! We're thrilled that our staff provided excellent service and accommodated your needs. Maintaining a tidy room and ensuring comfort is always a top priority for us, so it's great to know that you found everything to your liking. We appreciate your feedback and hope to welcome you back again soon!

I am so sorry to hear that your most recent stay with us did not meet your expectations of quality service, accommodations and hospitality, especially that we were not able to address the issues and misunderstandings right away. I understand your frustration in regards to us not price-matching the on-line price, but those rates you wanted were web only deals through Expedia.

From all of us, thank you for the fantastic rating! It was an honor to have you as a guest, Francie. Please choose us again on your next visit to the area!

We want every guest to feel welcomed like family and we hope for many happy returns. Thank you for sharing your experience and for pointing out the efforts of our staff for treating you well.While we are in preparations for some renovations, I hope our services and accommodations will exceed your expectations during your next visit!

Thank you for taking the time to share your experience with us, Tammy. I regret to discover that you weren't thoroughly impressed with us during your most recent stay. We apologize for the misunderstanding you encountered regarding the open alcohol beverages and loudness from your "Get Together" block. I am guessing you may have stepped away a few times from your group as I have seen our FD agents ask your group to please lower your voices 5+ times between 8:30pm - 11:30pm. The 50 disturbance fee, for the 6 rooms in your block, were added due to many reasons, ie: complaints from other guests regarding the loudness from your group resulting in discounts having to be given to show our apologies, the numerous times between 4/26 and 4/27/2024 that your group had been warned in regards to the open alcohol drinking in our public areas, gathering and blocking the hallway while drinking that is a fire hazard, and pets going into suites that your group was clearly aware of and needing to be fumigated and out of service for a minimum of 3 days for guests who have pet dander allergies. Please accept our sincerest apologies for any services, cleanliness or amenities that did not live up to your expectations. We assure you that had anyone in your group brought complaints of bugs or peeling paint on your check-in date, our front desk would have been more than happy to switch your rooms and thoroughly check your original room to give our housekeeping team. Thank you for alerting us to a possible pest problem. Rest assured we contacted Plunkett Pest Patrol and have received the report that there were no bugs detected. We apologize that your "Get Together" was scheduled while we have been renovating the building including improvements to guest rooms and the hotel's exterior. We have updated our floors to LVT wood floors from the old carpet, painted to all of the rooms and we have been working to switch out our old furniture to new ones. Cleanliness is of utmost importance to us and we have strict protocols in place to ensure that every room is thoroughly cleaned after each use. Thank you for sharing your thoughts and we hope to have the opportunity to welcome you back in the future. On behalf of our entire staff, we thank you for choosing our hotel.

We are delighted to have provided you with suitable accommodation for your trip here. Please let us know if any part of the stay didn’t work for you and we will be happy to introduce improvements in those areas for an enhanced future experience. We appreciate your kind ratings, and we hope to welcome you back again soon.

Thank you for your feedback! Unfortunately, it seems your reservations have fallen with our scheduled annual maintenance as we prepare for the upcoming peak season. Our main concern is the safety and comfort of our guests. We anticipate the pool and hot tub will be completed by mid-May when we have the greenlight that everything is safe for our guests. Apologies that the ice machine was down, as well. We would have gladly pointed you to the other 2 working ice machines we have on the property. We're actively working to refresh all rooms for an improved experience. We value your insights and look forward to exceeding your expectations on your next visit. Safe travels!Best Regards,Ramada North Platte Management

I am so sorry to hear that your most recent stay with us did not meet your expectations of quality service, accommodations and hospitality, especially that we were not made aware or able to address the issues and misunderstandings right away.

Thank you for your feedback! We appreciate your understanding and patience during our renovation phase. We are saddened to hear that there was nothing that met your expectations. We're actively working to refresh all rooms for an improved experience. We value your insights and are sorry that we were not able to address the issues and misunderstandings while you were here. Safe travels!Best Regards,

Thank you for choosing us. We appreciate you taking the time to share your feedback. It's important for us to impress our guests and your rating will make this goal much more attainable. We hope to see you again soon, and hopefully to impress you with our ongoing improvements.

I am so sorry to hear that your most recent stay with us did not meet your expectations of quality service, accommodations and hospitality, especially that we were not able to address the issues and misunderstandings right away while you were here or if you would have explained to me in more detail when we spoke at your check-out. My goal when I asked how you slept, and you replied "kinda rough", was to open a conversation for you to express any issues. I will definitely pass your review on to our staff and let them know that we must do better.

Glad to hear the room met your standards, though I am so sorry to hear that you did not enjoy your stay with us, most especially with our pool being out of service. It is our primary aim to give you a delightful experience and it is disheartening to hear that this is not the impression we left you with. Thank you for taking the time to share your experience and to bring these matters to our attention, April!

Dear Joseph, thank you for sharing your feedback about our jacuzzi We apologize for the inconvenience you experienced during your stay with us. Maintaining a well-equipped facility is important to us, and we appreciate your comments. The jacuzzi is under maintenance in order to ensure a more enjoyable experience for our guests. We hope that you will give us another opportunity to provide you with an improved stay. Please let us know if there is anything else we can do to make your future visit more comfortable. Warm regards.

It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff.I assure you that your comments have been addressed with our management for further improvements and I hope that this will not deter you from enjoying our accommodations and services in the future.

From all of us, thank you for the fantastic rating! It was an honor to have you as a guest

Dear Brooke,Thank you for taking the time to share your feedback with us. We are disappointed for not meeting all of your expectations. We would like to extend our sincere apologies for conditions you have observed during your stay. We are in the process of the outdoor upgrades, but the weather has stalled us a bit. This incident does not align with the high standards we set for ourselves, and we are genuinely sorry that this was your experience. Please know that we deeply appreciate your patience and understanding during your time with us. Thank you once again for bringing this to our attention. We hope to have the opportunity to welcome you a back and provide you with an exceptional stay that truly reflects the quality of service we always strive to deliver.Best Regards,George DrepaulGeneral Manager

Thank you for your feedback! We appreciate your understanding during our renovation phase. Delighted to hear you enjoyed the central location and experienced excellent service. We value your insights and look forward to exceeding your expectations again on your next visit.

Dear Cathie S.,Thank you for choosing us and sharing your impression of our hotel. We genuinely apologize for the inconvenience that all our indoor suites were already assigned to other guests that arrived before you. While we do have rooms that are accessible from the outside, we do offer our suites that are located on the inside. It just so happens these rooms were booked prior to March 23, 2024, for a scheduled convention. We value your feedback as we continually strive to improve our overall guest experience. Your comments will be shared with the appropriate individuals to ensure a better outcome going forward. I do see we cancelled your reservation with no penalties. We would welcome another opportunity to show you our commitment to exceptional experiences the next time you are in the area and would love to receive a review for an actual stay. Respectfully,Linda Wells Interim General Manager

Thank you for your feedback! We appreciate your positive comments and we apologize for any inconvenience caused by outdated rooms and maintenance issues. We're actively working on improvements to address concerns like the ice machine and side doors. Your safety and satisfaction are our priorities. We value your input and hope to welcome you back for an even better experience in the future

Cindy, we value your candid feedback. However, it's troubling to hear about your experience with the room amenities and cleanliness, which isn't typical of our accommodations. Our team members are typically known for their swift response and we deeply regret that this was not your experience. We take cleanliness seriously and we'll definitely look into this matter for immediate rectification. Thank you for bringing these matters to our attention, and we sincerely look forward to the opportunity to restore your confidence in us.

Thank you so much for the fabulous rating. We really appreciate your stay and sharing the word about us. We look forward to hosting you again soon!

First and foremost, thank you for taking the time to leave your feedback with us.We would like to express our apologies for the inconvenience you experienced with the blow dryer not working.Kindly be advised that our team is working on this issue now.We hope your next stay at the Ramada North Platte will be more of a pleasant journey and look forward to welcoming you again.Kind regards,Ramada by Wyndham North Platte and Sandhill Convention Center

Thank you so much for taking the time to share your experience with us. We are delighted to hear that you found our hotel to be handy and found our prices to be reasonable. We take pride in delivering great service and are thrilled that we have met your expectations. Thank you again for your kind words and we look forward to welcoming you back soon.Best Regards,Ramada By Wyndham North Platte And Sandhills Convention Center

We're delighted that you enjoyed your recent stay with us, as reflected in your 4/5 rating. Your satisfaction is our top priority, and we're grateful for your feedback. If there's anything we can do to ensure a 5-star experience during your next visit, please don't hesitate to reach out. Also our staff will be delighted to hear this positive feedback and we will let them know about the same, We look forward to having the opportunity to welcome you back in the future.

Thank you for your wonderful review! We hope to see you back in the future.

Thank you for taking the time to share this positive rating! We will make sure to share this with the team to let them know to keep up the amazing work and hope you'll stop by when you're back in the area!

We sincerely regret that your experience was less than perfect. We care deeply about our guests and want to provide the most comfortable experience possible. We hope you give us another chance soon, so that we can share a more positive experience and prove that your last stay experience was an exception.

Thank you for your recent stay and for rating us at 4/5. Your experience matters, and we're pleased that you found your stay enjoyable. We are committed to continuous improvement, and your feedback helps us immensely in every which way. We hope to have the pleasure of welcoming you back for a 5-star experience at our hotel.

Thank You so much for appreciating our staff. At the same time, we sincerely regret that your experience was less than perfect. We care deeply about our guests and want to provide the most comfortable experience possible. We hope you give us another chance soon, so that we can share a more positive experience and prove that your last stay experience was an exception.

Thanks for staying with us!!

Thanks for staying with us!!

Thanks for staying with us!!

Thank you for taking the time to tell us about your experience at Ramada by Wyndham North Platte & Sandhills Convention Ctr. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

Thanks for staying with us!!

Thanks for staying with us!!

Thanks for staying with us!!

Thanks for staying with us!!

Thanks for staying with us!!

Thank you for taking the time to tell us about your experience at Ramada by Wyndham North Platte & Sandhills Convention Ctr. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

Thanks for staying with us!!!

Thanks for staying with us!!

Thank you for taking the time to tell us about your experience at Ramada by Wyndham North Platte & Sandhills Convention Ctr. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.