The check-in staff was friendly. The cable signal was weak so TV was spotty. Worse, the doorknob had to be coaxed to open. Worst of all, the toilet ran all night the stopped flushing at all.
I had to wait a long time (7 minutes) for someone (young man) to come to desk- he was sorry, he was on a call. So that was frustrating
Sharon
於 2025 年 7 月住了 1 晚
4/10
On a positive note, the bed was super comfortable and had lots of soft pillows which we like. Breakfast was good and the indoor pool looked small but nice (we didn’t use it).
The negatives: The first room with a king bed smelled horrible like stinky socks! We asked for another room but were told they only had a room with 2 queens so we had no choice. The second room smelled better on the plus side. We stayed there for 3 nights coming for a funeral. We checked in late the first night so I put the do not disturb sign on the door the next morning. When we left the room early the 2nd morning I removed the sign. That night when we returned, the room had not been cleaned. I called the desk to find out why and was told cleaning is only done every other day. We were not notified of this when we checked in. I asked if someone could come empty my trash and provide clean towels and was told no as the housekeeping staff was gone and they would come the next day and I said we were leaving in the morning. So, we had no clean towels, overflowing trash and we were literally down to our last square of toilet paper.
We had to get up at 3:30am for our flight home and at 10:00pm the fire alarm for the hotel went off. It was ear piercing in our room. We went into the hallway meeting up with several other guests in pajamas. After we went downstairs, the front desk told us someone burned something in their room but all was okay now. Just an overall bad experience.
Sally
於 2025 年 7 月住了 3 晚
6/10
You can tell this place gets hit by the humidity in the midwest. They should rip out the carpets and put in composite wood flooring. The carpets smell musty due to the humidity and it seriously smelled like a gym locker in our bedroom. The staff, however, couldn't have been friendlier -- they were the highlight of the place. Otherwise, meh at best.
Katherine
於 2025 年 6 月住了 1 晚
6/10
Staff is friendly. Hallways seems smelly. Wifi did not work. Breakfast is ok.
Louisito
於 2025 年 6 月住了 2 晚
10/10
Very friendly staff.
Emily
於 2025 年 6 月住了 1 晚
10/10
Perfect
Andrew
於 2025 年 6 月住了 1 晚
10/10
Rooms are nice, and Staff are very friendly. Thank you!
SIrenia
於 2025 年 2 月住了 11 晚
10/10
So comfortable will be back for sure
Jesus
於 2025 年 6 月住了 1 晚
10/10
Very clean and well kept.
Jacqueline
於 2025 年 6 月住了 2 晚
10/10
Great area, close to express way, movie theater close by and good restaurants near by.
Corina
於 2025 年 6 月住了 5 晚
2/10
Tatiana
於 2025 年 6 月住了 2 晚
6/10
Front desk service is non existent. Couldn’t get anyone to check in or check out. Very frustrating.
Front desk customer service is the first most important thing you see when you enter. They made it clear that customer service isn’t important
Sarah
於 2025 年 6 月住了 1 晚
8/10
Donell
於 2025 年 6 月住了 1 晚
10/10
Enjoyed our stay. Comfortable stay with friendly staff.
Jennifer
於 2025 年 6 月住了 1 晚
10/10
Clean and friendly place
Charlotte
於 2025 年 5 月住了 3 晚
8/10
I liked cleanliness
Ajay
於 2025 年 6 月住了 1 晚
10/10
Good breakfast
Oleksandr
於 2025 年 5 月住了 2 晚
10/10
Clean room
Jeanette
於 2025 年 5 月住了 2 晚
10/10
Joe
於 2025 年 5 月住了 3 晚
8/10
Easily accessible. Proximal shopping and dining no options. Felt like it was recently renovated. We arrived late. Our room was ready and very nice. Only mild issues we ran into is. Soccer team slept above us, so it was loud until they went to sleep. Breakfast was as stark as we’ve ever seen. No grab and go items. Coffee was good. Check out easy.
Tammy
於 2025 年 5 月住了 2 晚
10/10
Awesome they have a nice spread for breakfast. Which came in very cost efficient for a 5 day stay for myself and 3 kids
Charlotte
於 2025 年 5 月住了 1 晚
4/10
Horrible water pressure for showers. Also I’d pre-paíd for the room via Expedia and upon arrival was told I had a $450 incidental charge. I would need to take care of. Who does 450 incidental holds for one night stay that was only $99?