We stayed for two nights and unfortunately had a very disappointing experience with room service. The housekeeping staff did not make the beds or change the bed sheets during our entire stay. I contacted the front desk, and while the receptionist assured me someone would be sent to take care of it, no one ever came.
When I followed up again, I was told that the housekeeping staff might have skipped the room because we had left personal items on the beds — but this was simply not true. We made sure the beds were completely clear before leaving each day.
This kind of service is not what I expect from a hotel booked through Expedia. The rest of our stay was fine, but the lack of follow-through and inaccurate explanation left us frustrated and disappointed.
Pejman
於 2025 年 7 月住了 2 晚
6/10 一般般
James
2025 年 7 月 7 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The property is excellent. Above 100%. Only problem was. Being a blind veteran. Rooms were extremely dark. To the point that I’d rather stay outside and be in the room. we had to go to someone’s house to get a lamp just so I could see my way around the room. Will not be back too dark.
James
於 2025 年 7 月住了 5 晚
10/10 有夠讚
Sean
商務旅客
2025 年 6 月 25 日
喜歡:整潔度、設施服務和住宿環境和硬體
Very kind and extremely informative front desk service
Sean
於 2025 年 6 月住了 1 晚
8/10 不錯哦
Fania
2025 年 6 月 11 日
Fania
於 2025 年 5 月住了 3 晚
10/10 有夠讚
Andrea
情侶出遊
2025 年 6 月 1 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We stayed for a wedding, staff was courteous and professional
Andrea
於 2025 年 5 月住了 3 晚
10/10 有夠讚
Marlena
家庭旅遊
2025 年 5 月 30 日
喜歡:整潔度、設施服務和住宿環境和硬體
Great
Marlena
於 2025 年 3 月住了 1 晚
6/10 一般般
Robert
2025 年 5 月 27 日
喜歡:整潔度、員工素質和設施服務
不喜歡:住宿環境和硬體
Staff was outstanding. Unfortunately my room was near a mechanical room and the pipes were making a loud pressure release every couple of hours. Also, very loud. I could hear other doors outside of my room slamming at all hours of the night.
Robert
於 2025 年 5 月住了 4 晚
8/10 不錯哦
LaDonya
情侶出遊, 家庭旅遊
2025 年 5 月 27 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
LaDonya
於 2025 年 5 月住了 3 晚
10/10 有夠讚
Jenny
家庭旅遊
2025 年 5 月 26 日
Great service
Jenny
於 2025 年 5 月住了 2 晚
10/10 有夠讚
Abra
情侶出遊
2025 年 5 月 19 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
A great stop-off place for our Virginia trip.
Abra
於 2025 年 5 月住了 1 晚
10/10 有夠讚
joe
情侶出遊
2025 年 5 月 19 日
喜歡:設施服務
Staff were exceptional. Helpful, kind, and pleasurable to be around. We checked in around 9pm and were greeted like royalty. The room and bathroom was very clean. The AC did not make odd sounds and kept the room at a very comfortable temperature. We stay here anytime we are in the area and in need of a place to stay.
joe
於 2025 年 5 月住了 1 晚
10/10 有夠讚
Jasmine
商務旅客, 親子旅遊
2025 年 5 月 18 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Enjoyed it
Jasmine
於 2025 年 5 月住了 2 晚
10/10 有夠讚
Clara
家庭旅遊
2025 年 5 月 17 日
喜歡:整潔度、員工素質和住宿環境和硬體
convenient, quiet
Clara
於 2025 年 5 月住了 1 晚
10/10 有夠讚
Lesley
家庭旅遊
2025 年 5 月 13 日
I was able to check in early.
Lesley
於 2025 年 5 月住了 1 晚
10/10 有夠讚
Joseph
2025 年 5 月 13 日
Joseph
於 2025 年 4 月住了 1 晚
10/10 有夠讚
Roslyn
2025 年 5 月 12 日
喜歡:整潔度、員工素質和住宿環境和硬體
Roslyn
於 2025 年 5 月住了 1 晚
4/10 不太好
Raye
2025 年 5 月 8 日
喜歡:員工素質
Raye
於 2025 年 4 月住了 2 晚
10/10 有夠讚
Meike
2025 年 4 月 28 日
The staff made my stay memorable. First it was Chanel in the evening when I checked in then the other nice lady in the morning helped to add my Marriott number in the system.
I will recommend this place to my colleagues and friends.