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The White House

4.0 star property
The White House offers a peaceful retreat with beautiful gardens, spa treatments, and a stress-free setting to reconnect with family.

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Travelers find a genuine family haven at The White House in tranquil countryside. The garden is perfect for unwinding, the library offers classics for quiet reading, children have nearby activities, spa treatments rejuvenate, and high-speed WiFi keeps everyone connected.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Pet friendly
  • Free WiFi
  • Gym
  • Business services
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About this property

The White House

  • Upscale family-friendly guesthouse in a rural location
  • A terrace, a garden, and a library are just a few of the amenities provided at The White House. Treat yourself to a Swedish massage or a body treatment at the onsite spa. In addition to dry cleaning/laundry services and a gym, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
  • Other perks at this guesthouse include:
    • A roundtrip airport shuttle (surcharge), access to a nearby indoor pool, and babysitting (surcharge)
    • Concierge services, multilingual staff, and a front-desk safe
    • 1 meeting room, a 24-hour front desk, and tour/ticket assistance
  • Room features
  • All guestrooms are individually furnished, and feature comforts such as private indoor hot tubs and fireplaces, as well as thoughtful touches like furnished balconies and separate sitting areas.
  • More conveniences in all rooms include:
    • Highchairs, children's books, and childcare services
    • Egyptian cotton sheets, pillowtop mattresses, and rollaway/extra beds (surcharge)
    • Bathrooms with rainfall showers or jetted bathtubs plus designer toiletries and hair dryers
    • 40-inch LED TVs with premium channels and DVD players
    • Private yards, separate sitting areas, and separate dining areas

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

The property charges 1.5 percent for credit card payments

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of AUD 100 per pet (varies based on length of stay), plus a one-time cleaning fee of AUD 100

Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Rollaway/extra beds are available for AUD 15.0 per night

Cribs (infant beds) are available for AUD 15.0 per day

Property payment types

Important information

Optional extras

  • Airport shuttle fee: AUD 30 per person (roundtrip)
  • Airport shuttle fee per child: AUD 15 (roundtrip), (from 2 to 11 years old)
  • Pet fee: AUD 100 per pet (varies based on length of stay) plus AUD 100 one-time cleaning fee
  • Crib (infant bed) fee: AUD 15.0 per day
  • Rollaway bed fee: AUD 15.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Is The White House pet-friendly?

Yes, pets are allowed at this property. There's a fee of AUD 100 per pet, per stay. A cleaning fee of AUD 100 also applies. Some restrictions may apply, so please contact the property for more details.

How much is parking?

This property doesn't offer parking.

What time is check-in at The White House?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at The White House?

Check-out is at 10:00 AM.

Does The White House provide a shuttle to the airport?

Yes, there's an airport shuttle that runs at scheduled times. A fee of AUD 30 per person applies.

Where is The White House located?

This family-friendly Norfolk Island guesthouse is located in a rural location, within a 5-minute walk of Ball Bay Reserve and Two Chimneys Reserve. Ball Bay and Cemetery Bay are also within 2 mi (3 km).

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Reviews

Reviews

9.0

Wonderful

8.6

Cleanliness

10

Location

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 3 out of 4 reviews
Rating 8 - Good. 0 out of 4 reviews
Rating 6 - Okay. 1 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

Reviews

Verified

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, amenities
Wonderful position, excellent spaces for a large family group, allowing independent activities if needed. Excellent kitchen facilities and spa and sauna !! Few light bulbs not working.
Stayed 5 nights in Apr 2023
Verified

6/10 Okay

Ryan

Could be so much better
Stayed 5 nights in Aug 2023
Verified

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best stay

Beautiful house, great views and comfortable rooms. Lots of quality inclusions and friendly staff.
Stayed 7 nights in Jan 2019
Verified

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A piece of Paradise

Everything with our booking was included, cars, welcome supplies, all household cleaning products, maps etc. Norfolk Is is safe and clean and friendly. Burnt Pine shopping was good with everything catered for. Duty free. Good Coffee. Dining out etc. Need to remember that the Island gets regular supplies but can miss out due to bad weather. So go with the flow when fresh produce is light on. Not everything is opened for dining after 7pm. Tours are well worth doing to find out all you can. Snorkel and swim twice a day at safe Emily Bay.
Stayed 7 nights in Apr 2018