This facility is great location for Spirit of Norfolk cruises. Multiple restaurants and the staff at valet and front desk were excellent! Rico, at the front desk was professional, knowledgeable and courteous. He was very proficient at his job.
The valet attendant was courteous and patient.
Kenneth
於 2025 年 7 月住了 1 晚
10/10
Only at this hotel overnight. Had everything we needed to make our stay comfortable
dianne
於 2025 年 6 月住了 1 晚
10/10
Only stayed one night, but it was nice!
Sandra
於 2025 年 6 月住了 1 晚
10/10
It was great but then I had to leave early and got admitted to the hospital…
Shannon
於 2025 年 7 月住了 1 晚
4/10
Pluses and minuses. Our bathroom was so small, and toilet so small and low, you could believe that you were in a small mom & pop along a highway. Location on the water was nice, especially for the 4th of July fireworks. Parking was either a bit inconvenient to walk to and far from "included" at $31+ for 31 hours or pricier valet. Largest hotel gym we've seen, but very hot, and there were no towels or wipes (and we used their system to message housekeeping for supplies). Coffee was hard to come by. ... Lots of little things but the price was not little at all!!
Frank
於 2025 年 7 月住了 4 晚
10/10
Great location it was right off the highway, they have several restaurant options at the hotel and in walking distance. The only thing that that needs to be improved is valet parking process at check out during peak times the wait time to get your car is 20-30 mins.
Rosa
於 2025 年 7 月住了 1 晚
6/10
No clock or radio or microwave in roon toilets to low to ground
dale
於 2025 年 7 月住了 3 晚
2/10
Really bad experience
Latoya
於 2025 年 7 月住了 1 晚
10/10
Great location and friendly staff.
James
於 2025 年 7 月住了 1 晚
10/10
I found the staff friendly and helpful. The location is perfect for us with direct access to the the riverwalk trail.
Carolyn
於 2025 年 6 月住了 1 晚
10/10
Gary
於 2025 年 5 月住了 2 晚
10/10
I enjoy everything about this hotel. The staff was very professional very helpful and personalities were amazing. The only thing I can say that was kind of iffy with the parking cause you don’t have to valet park which caused extra money or park in the garage which I didn’t think was that close to the hotel Which cost money as well. I really didn’t want to spend the money on valet parking but because I was there for an event outside of the hotel and I knew I’ll be coming back late so I went on and paid the fee and it was convenient as well. But other than that, everything else was amazing and I will highly recommend it The food was delicious. Clean rooms. I was just very satisfied because I’m very picky.
Bertha
於 2025 年 6 月住了 2 晚
8/10
The location is ideal.
Mark
於 2025 年 6 月住了 3 晚
10/10
John
於 2025 年 6 月住了 1 晚
6/10
Nothing unique
Scott
於 2025 年 6 月住了 1 晚
10/10
Kemon
於 2025 年 6 月住了 2 晚
8/10
Kirk
於 2025 年 6 月住了 3 晚
10/10
Nicest staff I have ever encountered. We landed early from our flight and they held our luggage for free. We left on a cruise from Norfolk the next day, and we were able to walk directly to the port which was very convenient. There are many restaurants and activities to do in walkable distance as well. 10/10 recommend!
Callie
於 2025 年 5 月住了 1 晚
8/10
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Shawanna
於 2025 年 6 月住了 1 晚
10/10
Check in and out was quick. Friendly and helpful staff.
Corinne
於 2025 年 6 月住了 1 晚
8/10
Nice central location to Downtown Norfolk & Portsmouth. Walking along Elizabeth River & Cannonball Trails through Downtown is pleasant. Many waterside businesses only open Thursday - Sunday. Not busy or crowded during our visit. Felt deserted. Hotel room was noisy based on adjacent guests.
James
於 2025 年 6 月住了 3 晚
10/10
Mary Beth
於 2025 年 6 月住了 1 晚
10/10
I had left some of my property in a Lyft after a horrendous day of traveling, including my phone. The front desk manager was so unbelievably amenable, and helped to make sure that everything got returned and was kept safe behind the front desk until I returned after an obligation the next day! The entire staff in general were polite and obliging, the restaurant was delicious, the view was spectacular. 10/10 would stay again.
Arielle Catherine
於 2025 年 6 月住了 2 晚
10/10
Enjoyed the location with its water view. Pool area was lovely for relaxing .
Big ‘thumbs Up ‘ to English, our server in the dining area who was Fantastic!
Her pleasant personality & kindness were so refreshing.
She truly is a huge Plus in making guests feel welcome . We appreciate her top level of service which made our visit more enjoyable.
We also enjoyed our meals. The food was very tasty & I was pleasantly surprised at the short wait time after ordering.
*I definitely think the desk staff should inform guests when checking in about the parking lot situation. The lot location was not explained so we needlessly had to carry our luggage from the lot to the hotel , when we could have unloaded & then parked.