2/10 很糟糕
Tamara
親子旅遊
2025 年 8 月 2 日
喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
We selected a suite to accommodate our family of 5, when we first entered the room, it definitely had a smell about it. We cranked the A/C on to see if that helped. A few hours later we went to go and get the pull out couch ready and the sheets from sometime previous were still on it... this is where the room smell was coming from. There was a balled up blanket that had a stench on it and the fitted sheet was damp. The front desk was accommodating and did move us to a new room. We understamd things happen but that was kind of a doozy. In general the "older" rooms at this hotel just need a thorough cleaning. Our new room they moved us to was better, didn’t smell as ripe as the other one. Wondering if these were all smoking rooms at one time. The curtain is halfway off the railing and you can see dust accumulated on the curtain banister. The bathroom sink faucet has build up and gunk on it. The new construction rooms are so much nicer but aren't large enough for our family. The staff are super friendly. It's a quiet location. The kids enjoy the putt putt golf.
Tamara
於 2025 年 8 月住了 1 晚
