尼沃凱爾克艾塞爾出租度假屋

「這次入住荷蘭的每間飯店 浴室的落水口都塞住、每張床都好軟 、睡不太習慣、清潔也不是很乾淨、但櫃檯人員人很好、我們11點多到飯店就讓我們提早入住、飯店在車站對面、走路4分鐘就到中央車站、床真的太軟、建議不好睡的人 可以選擇兩張床的房型、附近超市、餐廳都很近」

「The listing failed to state that an expensive cleaning fee would apply and we were advised of this by the hotel after the cancellation period had ended. This was challenged but the hotel continued to insist that it needed to be paid and that it was advised (despite it not being in the listing or the confirmation email). Hotels.com had to get involved via an escalated complaint. The check in experience was also poor as the keys were not in the lock safe. This was resolved. Despite this the...