everything is perfect except for the wifi and there are no mobile signal in the room
Minghui
於 2024 年 8 月住了 1 晚
10/10 有夠讚
Tiffany
2024 年 7 月 31 日
喜歡:整潔度、員工素質和住宿環境和硬體
good
Tiffany
於 2024 年 7 月住了 1 晚
10/10 有夠讚
FLORA
2024 年 7 月 9 日
喜歡:整潔度、員工素質和住宿環境和硬體
FLORA
於 2024 年 6 月住了 1 晚
10/10 有夠讚
XIAOJUAN
家庭旅遊
2024 年 7 月 4 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good for choice
XIAOJUAN
於 2024 年 6 月住了 1 晚
10/10 有夠讚
Pak Hung
2024 年 6 月 23 日
Pak Hung
於 2024 年 6 月住了 2 晚
8/10 不錯哦
Lu
情侶出遊
2024 年 6 月 10 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
very good
Lu
於 2024 年 6 月住了 1 晚
2/10 很糟糕
Gavin
家庭旅遊
2024 年 2 月 23 日
不喜歡:員工素質、設施服務和住宿環境和硬體
A bad trip. When I checked in, the front desk moved my room to the Hilton Hotel. The air conditioner in the Hilton hotel is very noisy unless I turn it off, but after turning it off, the room will be very cold; the room is like a vacuum, air blows into the room from the corridor through the crack of the door, and the room is windy like on the street. .
I booked at the oakes, and they had issues so instead of upgrading me they gave me a room at the hilton, still with falls view but at much less value than the one I paid for. When i arrived i had to drive 700 meters away for parking at their "external lot" because the internal was full. The check in staff was not friendly. Other than this the bell hop was awesome, and the view was still okay. Not as good as what I paid for, but fine. Those 2 reaaons are the only reason I am not leaving 1 star.
Austin
於 2025 年 7 月住了 1 晚
6/10 一般般
Louise
2025 年 7 月 29 日
喜歡:整潔度和住宿環境和硬體
Accès aux services de transports
Louise
於 2025 年 7 月住了 1 晚
2/10 很糟糕
Jennifer
家庭旅遊
2025 年 7 月 29 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We did not stay at this hotel. The hotel changed where we were to stay two days before our trip. Claimed maintenance issues. Upgraded to the Hilton Fallsview. The hotel does not have any maintenance issues they are a hosting facility for deplaced people from the fira in the next province and also they have refugees living in the hotel. Maybe they should be taken off of your website as a place to stay.
.
Jennifer
於 2025 年 7 月住了 3 晚
6/10 一般般
Ng
2025 年 7 月 29 日
不喜歡:整潔度和設施服務
The key card wasn’t work and I found someone else’s pee in the toilet 🚽 the room is messy and obviously they clean up at the last moment
Ng
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Ernesto
2025 年 7 月 28 日
The room is spacious and full of ambience. The ambivalence of tidiness and cleanliness u
Ernesto
於 2025 年 7 月住了 2 晚
2/10 很糟糕
Vince
2025 年 7 月 28 日
tHE
Vince
於 2025 年 7 月住了 1 晚
4/10 不太好
Colleen
團體旅遊
2025 年 7 月 28 日
不喜歡:住宿環境和硬體
We had to stay at a different hotel due to plumbing issues
Colleen
於 2025 年 7 月住了 2 晚
8/10 不錯哦
Siqi
2025 年 7 月 28 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Never got to stay in the hotel due to plumbing issue, sent us to Hilton with no additional charge which was perfect. The only down side was that no one contacted me in advance and I called the hotel one day prior to our trip because I saw the reviews online, and the representative managed to sort things out. If I didn’t call them, I might found out when I got there, which would waste some of our time.