I was excited to stay at a Hyatt. The location warranted the high cost. However, parking was a pain, the staff liked each other, but not yhe guests, there was s dog in the next room who howled thru the fireworks display (heartbreaking ), the walls were paper thin and I can tell you the conversations that the next room was having. Breakfast was not good- and we didn't realize we were paying $11 each for it. The bathroom sliding door didn't slide- and we even tried ti fix it but couldn't. We were only there 2 nights and our room was never refreshed or cleaned. If I return to Niagara Falls, I will stay at another property.