Crowne Plaza Niagara Falls NY Riverside by IHG

Property class: 3.5

Choose dates to view prices

Located close to Fashion Outlets of Niagara Falls, Crowne Plaza Niagara Falls NY Riverside by IHG provides a grocery/convenience store, dry cleaning/laundry services, and a fireplace in the lobby. The on-site restaurant, Bella Vista Ristorante, offers breakfast, lunch, dinner, light fare, and kids' meals. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a bar and a gym.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
The current price is NT$4,019
NT$4,993 total
includes taxes & fees
Oct 18 - Oct 19

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Standard Room

A hotel room with a large bed, bedside tables, a chair, and wall-mounted lamps.

Standard Room

  • 285 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 King Bed, Roll-in Shower, Non Smoking (Communications, Mobility)

A hotel room with a large bed, bedside tables, a chair, and wall-mounted lamps.

Room, 1 King Bed, Roll-in Shower, Non Smoking (Communications, Mobility)

8.0 out of 10
Very good
(1 review)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Communications, Mobility)

A hotel room with a large bed, bedside tables, a chair, and wall-mounted lamps.

Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Communications, Mobility)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Roll-in Shower, Non Smoking (Communications, Mobility)

A hotel room with two beds, a nightstand, a lamp, a mirror, and a bathroom with a sink and towel rack.

Room, 2 Queen Beds, Roll-in Shower, Non Smoking (Communications, Mobility)

  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, City View

A hotel room with two beds, a nightstand, a lamp, a mirror, and a bathroom with a sink and towel rack.

Standard Room, 2 Queen Beds, City View

7.0 out of 10
Good
(12 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

A compact living space with a kitchenette, a blue sofa with patterned cushions, a wooden coffee table, and a patterned rug.

Suite, 1 Bedroom

  • 510 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Pool View

A hotel room with two beds, a desk, a chair, a TV, and a window with a view.

Standard Room, 2 Queen Beds, Pool View

10.0 out of 10
Exceptional
(1 review)
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communications, Mobility)

A hotel room with two beds, a nightstand, a lamp, a mirror, and a bathroom with a sink and towel rack.

Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communications, Mobility)

  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, bedside tables, a chair, and wall-mounted lamps.

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, River View

A hotel room with a large bed, a desk, a chair, a window with a view of the water, and a lamp on the nightstand.

Standard Room, 1 King Bed, River View

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, River View

A hotel room with two beds, a nightstand, a lamp, a mirror, and a bathroom with a sink and towel rack.

Standard Room, 2 Queen Beds, River View

7.6 out of 10
Good
(5 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

A hotel room with two beds, a nightstand, a lamp, a mirror, and a bathroom with a sink and towel rack.

Standard Room, 2 Queen Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

A hotel room with a blue sofa, a wooden table, a bed with white linens, a nightstand with a lamp, and a kitchenette with a microwave.

Suite, 1 Bedroom

  • 409 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

A compact living space with a kitchenette, a blue sofa with patterned cushions, a wooden coffee table, and a patterned rug.

Suite, 1 Bedroom

  • 680 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, City View

A hotel room with a large bed, bedside tables, a chair, and wall-mounted lamps.

Standard Room, 1 King Bed, City View

8.0 out of 10
Very good
(1 review)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a nightstand, a lamp, a mirror, and a bathroom with a sink and towel rack.

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(1 review)
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, River View

A hotel room with a blue sofa, a wooden table, a bed with white linens, a nightstand with a lamp, and a kitchenette with a microwave.

Suite, 1 Bedroom, River View

10.0 out of 10
Exceptional
(2 reviews)
  • 409 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, River View

A modern bathroom with a glass shower enclosure, a large bathtub, and a separate sink area.

Premium Room, 1 King Bed, River View

10.0 out of 10
Exceptional
(1 review)
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Located in La Salle, a neighborhood in Niagara Falls, Crowne Plaza Niagara Falls NY Riverside by IHG is in the suburbs and on a river. Rainbow Bridge and Clifton Hill are notable landmarks, and the area's natural beauty can be seen at Niagara Falls State Park and American Falls. Fashion Outlets of Niagara Falls and Cave of the Winds are two other places to visit that come recommended. Discover the area's water adventures with fishing nearby, or enjoy the great outdoors with hiking/biking trails. Visit our Niagara Falls travel guide
Map
7001 Buffalo Avenue, Niagara Falls, NY, 14304

What's nearby

  • A waterfall with a rainbow, surrounded by cliffs and a river.
    Niagara River
    18 min walk - 1.5 km
  • A sunset over a river with a bridge and power lines.
    Buckhorn Island State Park
    2 min drive - 2.2 km
  • A large waterfall cascading into a river surrounded by lush greenery and cliffs.
    Niagara Falls State Park
    8 min drive - 7.9 km
  • A river with a waterfall, a bridge, and autumn foliage.
    Rainbow Bridge
    10 min drive - 9.4 km
  • A waterfall, a city skyline, and a park with people.
    American Falls
    11 min drive - 9.7 km

Getting around

  • Niagara Falls Station
    14 min drive
  • Niagara Falls, NY (IAG-Niagara Falls Intl.)
    11 min drive

Restaurants

  • SUBWAY
    6 min drive
  • McDonald's
    4 min drive
  • Chic-Fil-A
    3 min drive
  • Olive Garden
    4 min drive
  • Taco Bell
    4 min drive

About this property

Crowne Plaza Niagara Falls NY Riverside by IHG

  • Hotel near Fashion Outlets of Niagara Falls
  • Located close to Niagara Falls State Park and Rainbow Bridge, Crowne Plaza Niagara Falls NY Riverside by IHG provides a grocery/convenience store, dry cleaning/laundry services, and a fireplace in the lobby. The on-site restaurant, Bella Vista Ristorante, offers breakfast, lunch, dinner, light fare, and kids' meals. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a bar and a gym.
  • You'll also find perks like:
    • An indoor pool
    • Cooked-to-order breakfast (surcharge), self parking (surcharge), and express check-out
    • A vending machine, an elevator, and tour/ticket assistance
    • A front-desk safe, a computer station, and free newspapers
    • Guest reviews say great things about the dining options and helpful staff
  • Room features
  • All 141 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and desk chairs. Guest reviews give good marks for the clean rooms at the property.
  • Extra amenities include:
    • Recycling, LED light bulbs, and eco-friendly cleaning products
    • Bathrooms with eco-friendly toiletries and shower/tub combinations
    • 32-inch HDTVs with premium channels
    • Wardrobes/closets, refrigerators, and free infant beds

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (USD 10 per night)
  • Extended parking on site (surcharge)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:00 AM for a fee: USD 9 to 18 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bella Vista Ristorante

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 4 meeting rooms
  • 8,673 square feet of conference space
  • Computer station

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 on-site accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (72 inch wide door)
  • Grab bar near toilet (33 inches high)
  • Lever door handles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (42 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Fireplace in lobby
  • Locally sourced food prioritized
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Contactless check-in available

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs only

1 total (up to 40 lbs per pet)

Pets cannot be left unattended

Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 9 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 9 to 18 per person
  • Self parking fee: USD 10.00 per night
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Crowne Plaza Niagara Falls NY Riverside by IHG have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Crowne Plaza Niagara Falls NY Riverside by IHG?

As of 2026/9/18, prices found for a 1-night stay for 2 adults at Crowne Plaza Niagara Falls NY Riverside by IHG on 2026/10/18 start from NT$4,019, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Niagara Falls NY Riverside by IHG pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 40 lbs per pet. There's a fee of USD 75.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is available for USD 10.00 per night. Extended parking is available for a fee.

What time is check-in at Crowne Plaza Niagara Falls NY Riverside by IHG?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at Crowne Plaza Niagara Falls NY Riverside by IHG?

Check-out is at 11:00 AM.

Where is Crowne Plaza Niagara Falls NY Riverside by IHG located?

Located in La Salle, this hotel is 2.1 mi (3.4 km) from Fashion Outlets of Niagara Falls and within 6 mi (10 km) of Niagara Falls State Park and Rainbow Bridge. American Falls and Cave of the Winds are also within 6 mi (10 km).

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Reviews

Crowne Plaza Niagara Falls NY Riverside by IHG Reviews

7.6

Good

7.8

Cleanliness

7.6

Amenities

8.2

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 406 out of 1008 reviews
Rating 8 - Good. 227 out of 1008 reviews
Rating 6 - Okay. 181 out of 1008 reviews
Rating 4 - Poor. 98 out of 1008 reviews
Rating 2 - Terrible. 96 out of 1008 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel and restaurant!
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Beautiful river view from resturant that has many gluten free options.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff, breakfast, bar, clean room
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, bed was comfortable. Receptionist was very helpful and friendly. We only stayed one night for a family event, we would definitely book with them again when we need a place to stay. :) Expedia site was very easy to navigate and book the room.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. The proximity to the Falls was not bad. The river was beautiful.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, my stay was a pleasant one at this hotel. The staff was very courteous, kind and helpful. The only negatives about my stay was that the hotel is pet friendly and it was about 20 dogs staying in the hotel at the time that I was. One person locked their dog in the room, and left the hotel and the dog barked the entire morning. At one point during check-in two dogs got into a fight in the lobby other than that my stay was great
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was priced fairly for the location. Would be better with breakfast included
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, Great staff.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room Staff are nice
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and people around the area. The restaurant is very cute, and the food is great. Easy to move around the Niagara Falls. We travel with our service dog, and they were very attentive, which is a plus for me.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great location with an amazing view. Check in and staff were great. Food was ok but the general vibe, decor, cleanliness etc was excellent. Recommend for the price range
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location on the river with easy access to highway, The FALLS etc. Great views. Excellent staff. Very friendly & helpful!! Already booked another stay here in September. Highly recommend it.
Stayed 3 nights in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad service in every way, they charge for parking, there is no advertising, everything is misleading
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Staff & service
Staff was great. We stayed in the middle of a remodel so there was a lot going on. Pool water was very cold and looked dirty. Room was clean.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was amazing great staff service quality and prime location
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Food was overpriced. Rooms clean. Definitely expensive for the layout.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, restaurant in property food was amazing
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very clean, staff was very nice, the food was really good and the service was great would recommend anyone to stay
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant on site was convenient
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay, everything very good
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Amenities
Great in- house restaurant, beautiful view of Niagara River, quiet and great room! Easy drive to the Falls but not so close as to be in an overcrowded area.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was excellent the beds were comfy and very friendly staff. I would recommend this hotel absolutely.
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Onsite restaurant was lovely and wait staff exceptional. Food was very good but limited choices. Front desk staff was warm and helpful. We did have an issue with our TV and the maintenance man took care of it. He was very friendly and knowledgeable. Our only complaint is that our room, 705, was disappointing. The furniture was old and damaged as was the carpet and the light fixtures should be replaced. It is in serious need of redecorating. More storage would have been nice too. The room itself and the bathroom were immaculate. Hallways were dark and uninviting and the wall had spill stains by the elevator. I was happy that the hotel was very understanding about my dog being an ESA. Great location and easy ride to the national park. Overall, we enjoyed our stay.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Great room, great view, great food, great service
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 1 night in Apr 2025