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新陽飯店的評分

3 out of 5
新陽飯店
2A/4 Hung Vuong Street, Nha Trang, Khanh Hoa

評論

7.8

不錯哦

10 分，有夠讚；125 則評論中有 37 則" "
8 分，不錯哦；125 則評論中有 51 則" "
6 分，一般般；125 則評論中有 22 則" "
4 分，不太好；125 則評論中有 9 則" "
2 分，很糟糕；125 則評論中有 6 則" "

8.2/10

整潔度

7.8/10

員工素質

7.0/10

設施服務

7.8/10

住宿環境和硬體

評論

8/10 不錯哦

Pauline

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
地點佳
地點極佳，價格便宜，隔離就有商場supermarket ，附近有好多好美味的食店，出名的skylight就在對面，去那裡都很方便。
於 2019 年 5 月住了 1 晚
Ho Vinh Phuong 於 2023年9月10日回覆
Dear Pauline,Thank you very much for your review. You are so generous with the compliments.We look forward to welcoming you again.Best,

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質和客房舒適度
海景房是真的！很漂亮，位置也超级好，五分钟步行可以到海边的沙滩，所以有机会看到了还上的日出！ 但是洗手间很小，而且即使是三人房，仍然使用了透明的门和墙，导致每次用洗手间都要拉帘子拉很久，很麻烦！介意的话要慎选，另外，前台要求押护照或者500k押金，但最终我强烈要求不可以压护照和没有那么多现金而什么都没押
於 2018 年 9 月住了 3 晚

8/10 不錯哦

真實旅客

喜歡：員工素質、住宿環境和硬體和客房舒適度
位於市中心的小型酒店
在這裹一共住了6晚，酒店在一巷子裹職員英文能力一般。房間尚算清潔整齊，空間足夠WIFI信號良好，環境還算安靜。窗外觀景一般但酒店的地點方便，位於市中心鄰近海灘。工作人員友善早餐不錯款式也多，從酒店走不遠就是夜市和海灘
於 2018 年 7 月住了 6 晚

8/10 不錯哦

Man Ho Sindy

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
住得過
露台海景房很好, 房間、床和露台也很大, 床很舒服, 整體滿意, 只是冷氣和雪櫃不夠凍, 早餐一般
於 2018 年 6 月住了 3 晚

4/10 不太好

Ray，香港

喜歡：員工素質
不喜歡：住宿環境和硬體和客房舒適度
Normal budget hotel. The hotel is in town and very convenient to go. I am not satisfy the Air-con due to even though I turned the temperature to be 16C, the air came out was hot or warm, I cannot immediately cool down. Also the curtain in the bathroom was suddenly dropped down and made me head injury. Hope they can improve it asap.
於 2018 年 5 月住了 2 晚

8/10 不錯哦

Ka Yi

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
酒店房間裝修不錯，大堂有點簡陋。我們早到了，都能讓我們early check in，早餐buffet也還好。
Mia Hoang 於 2018年4月9日回覆
Thank you for sharing us your opinion! Be sure to let us know if there is anything we can make it better! Have a nice day!

6/10 一般般

真實旅客

喜歡：整潔度
酒店位置很好，附近有公車分站，購物中心，景點，很是方便。酒店房間比較細，因附近正在興建大廈，每天早上七時多就有嘈音，直至晚上九時，連星期日也在開工，希望工程完了，環境有所改善。員工態度親切，對維修事宜都很快辦妥。
於 2018 年 3 月住了 10 晚
Ho Vinh Phuong 於 2018年3月22日回覆
Dear valued guests, Thank you for your stay with us and your feedback on Hotel.com. Your review is much highly appreciated since it helps us to improve our service. We are looking forward to seeing you again soon. Have a nice day!

8/10 不錯哦

Oil，Nha Trang

喜歡：整潔度、員工素質和客房舒適度
雞肋，性價比良好
價格便宜，包早餐（食物一般不特別），鄰近夜市及景點，賓館級數，乾淨，宜短住一晚 需要放下證件作扺押，附近（5分鐘步程以內）唔覺有好多食物選擇
於 2018 年 3 月住了 1 晚
Ho Vinh Phuong 於 2018年4月18日回覆
Dear Mr. Oil, Thank you very much for staying with us. We are very please to serve you and look forward to welcoming you again. Have a nice day!

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2017 年 11 月住了 4 晚
Dear valued guests, Thank you for staying with us. Look forward to welcoming you again. Have a nice day! Ho Vinh Phuong

10/10 有夠讚

chun on

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
地點好，服務態度好，整潔 性格比高 若再去會再次入住
於 2017 年 10 月住了 4 晚
Dear Mr/Ms Chun On, Thank you very much for your kind review. We are very happy that you like it when staying in our hotel. We are looking forward to welcoming you back. Have a nice day! Ho Vinh Phuong

10/10 有夠讚

CHIA-WEI

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
水壓不夠
於 2017 年 10 月住了 1 晚
Dear Mr. Chia Wei, Thank you very much for staying with us. We appreciate your feedback on Hotel.com and will fix the issue you have experienced. Look forward to your next stay in New Sun Hotel Nha Trang. Have a nice day! Ho Vinh Phuong

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
nice experience, but limited choices of breakfast.
於 2017 年 7 月住了 4 晚
Ho Vinh Phuong 於 2017年8月18日回覆
Dear valued guests, Thank you for your compliment. We hope to see you again soon. Have a nice day!

8/10 不錯哦

SIU WAI

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
good location, comfortable and breakfast buffet.
Cheap price with good location, comfortable and breakfast buffet.
Dear Mr Siu Wai, Thank you so much for your feedback, that help us to enrich our attempt to improve better service. We are very welcome you come with us very next time Have you a wonderful day home! Thank you & Best Regard, Hien Hoang (Ms) Sales Manager

6/10 一般般

Wai Yi

喜歡：整潔度、住宿環境和硬體和客房舒適度
位置不錯
2-3星洒店，酒店在巷子內，感覺不太好，但房間清潔光猛。
Dear Mr. Wai Yi, Thank you very much for your review on booking.com. We appreciate it. Our hotel is in the alley but more comfortable than the others. Price is reasonable also. Hope that you will enjoy it. Look forward to welcoming you back. Have a nice day! Ho Vinh Phuong

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Clean
Near the market, not so close to those bars, so is more peaceful. It is convenient to go to the coffee shop. Can see the long beach when have a room at a higher level.
Dear valued guests, Thank you for sharing your review on booking.com. We appreciate it very much and look forward to welcoming you back. Have a nice day! Ho Vinh Phuong

10/10 有夠讚

Zhuolun

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
性价比高
酒店离夜市比较近，附近有atm方便取钱
Ho Vinh Phuong 於 2018年2月5日回覆
Dear Mr/Ms Zhuolun, Thank you very much for your sort but great value on Hotel.com. We work hard to make our guests happy and look forward to welcoming you back. Have a nice day!

8/10 不錯哦

Tiantian

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
订了两间房，前台服务很棒。挺喜欢这个酒店
Ho Vinh Phuong 於 2018年4月18日回覆
Dear Ms. Tiantian, Thank you very much for the compliments. We are looking forward to seeing you again. Have a nice day!

8/10 不錯哦

niannian

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
环境不错，离海边近，早餐丰富
Ho Vinh Phuong 於 2023年9月20日回覆
Dear Niannian,Thank you very much for your kindness. We are very glad that you were pleased when staying in our hotel. I hope to welcome you back soon. Have a nice day!

6/10 一般般

Hai

Ho Vinh Phuong 於 2023年9月10日回覆
Dear Valued Guest,Thank you for your feedback. We look forward to welcoming you again.Best regards

8/10 不錯哦

Jan

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Had the suite with balcony
I had the suite with balcony which was very nice, especially the balcony and the view. They are however building a new hotel that will likely block the sea view when finished. The breakfast was so-so, the Coffe was very strong and milk & suger was hard to find. The location pretty good, but you have to cross two streets to get to the beach.
於 2019 年 12 月住了 7 晚
Ho Vinh Phuong 於 2023年9月10日回覆
Dear Jan,Thank you for lovely review. We hope a chance to welcome you back.Best regards,

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 10 月住了 3 晚
Ho Vinh Phuong 於 2023年9月10日回覆
Dear Valued Guest,Thank you for staying with us. All the best to you.Best regards,

6/10 一般般

Quyen，Ho Chi Minh

情侶出遊
喜歡：整潔度、設施服務和住宿環境和硬體
不喜歡：員工素質
The room is non smoking, however as they allow other rooms to smoke in the balcony, the smoke goes into my room and contaminates our air. When we complain about it, the reception is dismissive and said they cannot do anything about it
於 2019 年 10 月住了 2 晚
Ho Vinh Phuong 於 2023年9月10日回覆
Dear Quyen,Thank you for the review. We appreciate your feedback very much.See you again soon!

8/10 不錯哦

Ulf

喜歡：整潔度、員工素質和住宿環境和硬體
Prisvärt
Centralt Hotell, nära till allt. Små rum, men klart prisvärt.
於 2019 年 9 月住了 2 晚
Ho Vinh Phuong 於 2023年9月10日回覆
Dear Ulf,Thank you for your great review. We are happy to see you enjoyed your stay with us.We look forward to welcoming you again!

2/10 很糟糕

ilkyum

喜歡：整潔度和住宿環境和硬體
不喜歡：員工素質和客房舒適度
에어컨이 최악 임 주변소음 큼
於 2019 年 9 月住了 1 晚
Ho Vinh Phuong 於 2023年9月10日回覆
Dear Illkyum,Thank you for leaving a review of the New Sun Hotel's services. Your review helps our hotel's staff work harder to bring the best quality of service to our guests. We hope to have the chance to serve you during your next stay with us. Best regards,

4/10 不太好

真實旅客

不喜歡：整潔度、設施服務和住宿環境和硬體
於 2019 年 6 月住了 2 晚
Ho Vinh Phuong 於 2023年9月10日回覆
Dear Valued Guest,Thank you for leaving a review. All the best to you.Best regards

6/10 一般般

Ka Chun

喜歡：員工素質
不喜歡：住宿環境和硬體
Pictures are not right. Hotel is required renovation. When I first stepped in the room, my attention was caught by a standing fan so my first instant feeling was that there must be a problem with air conditioning. Air con wasn't cool enough and I asked for change of room but i was told all rooms were sold out. They promised me to change room the next day but they sent a technician to fix the problem instead which I very much appreciated, then I stayed on in the same room without any problem. Actually, the staff was very helpful as they tried to help in many ways. My departure flight was in the afternoon, although my late out couldn't be accommodated, they offered us to have a shower in the lobby shower room so that I got refreshed before taking the flight.
於 2019 年 3 月住了 3 晚
Ho Vinh Phuong 於 2023年9月10日回覆
Dear Ka Chun,Thank you for your great review. We are happy to see you enjoyed your stay with us.We look forward to welcoming you again!

10/10 有夠讚

真實旅客

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Todella hyvässä paikassa ja suosittelen nuorisolle!..
於 2019 年 3 月住了 3 晚
Ho Vinh Phuong 於 2023年9月10日回覆
Dear Valued Guest,Thank you for being with us. Your comments are very helpful for future guests.Take care, and see you soon!

2/10 很糟糕

真實旅客

不喜歡：整潔度、員工素質和住宿環境和硬體
於 2019 年 2 月住了 3 晚
Ho Vinh Phuong 於 2023年9月17日回覆
Dear Valued Guest,Thank you for the review. We are sorry that you are unhappy when staying with us.

2/10 很糟糕

Timothy

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Hotels.com should delist this hotel.
I had checked in to the hotel and found the room unacceptable. An extremely small aircon was used for a "suite room". Curtains were drabby and water leaked all over the bathroom from the bath tub. We did an early check out after 2 hours and found another hotel on our own. Reception guy also was not ready to serve us when we arrived and didn't even bother to us why we wanted to check out after so soon. This place should just be delisted from hotels.com to avoid disappointment to other travellers!
於 2018 年 12 月住了 2 晚
Ho Vinh Phuong 於 2023年9月17日回覆
Dear Timothy,Thank you for the review. We are sorry that you are unhappy when staying with us.

8/10 不錯哦

Cynthia

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 12 月住了 2 晚
Ho Vinh Phuong 於 2023年9月17日回覆
Dear Cynthia,Thanks for the review. We hope to see you back soon.All the best,

8/10 不錯哦

真實旅客

喜歡：員工素質、住宿環境和硬體和客房舒適度
Bra
Mycket bra läge och fräscha rum. Nackdelen var att det kröp myror eller liknande på rummet.
於 2018 年 10 月住了 4 晚

6/10 一般般

真實旅客

喜歡：整潔度、員工素質和客房舒適度
於 2018 年 10 月住了 3 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
sehr sehr angenehmer Aufenthalt. Direkt im Zentrum, kommt man überall sehr schnell hin.
於 2018 年 9 月住了 4 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
nice value hotel. close to the beach. Staff are friendly and speaks English. nice.nice value hotel. close to the beach. Staff are friendly and speaks English. nice.nice value hotel. close to the beach. Staff are friendly and speaks English. nice.nice value hotel. close to the beach. Staff are friendly and speaks English. nice.nice value hotel. close to the beach. Staff are friendly and speaks English. nice.nice value hotel. close to the beach. Staff are friendly and speaks English. nice.nice value hotel. close to the beach. Staff are friendly and speaks English. nice.nice value hotel. close to the beach. Staff are friendly and speaks English. nice.nice value hotel. close to the beach. Staff are friendly and speaks English. nice.
於 2018 年 7 月住了 1 晚
Ho Vinh Phuong 於 2023年9月20日回覆
Dear Valued Guest,Thank you for staying with us as well as taking the honor to receive your outstanding review about us. Your review would be passed on to the whole hotel staff as a reward for their attempt to improve service. We would like to take this opportunity to welcome you back to our hotel on your next trip to Nha Trang. Thanks again for saving your time and sharing your experience at our hotel.Thanks and best regards,

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Good hotel with adequate facilities. Helpful staff. Good breakfast.
於 2018 年 8 月住了 2 晚

6/10 一般般

jung，seoul

喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
잠깐 들리기 좋은 호텔
저희는 비행기시간이 새벽이라 리조트 체크아웃 후 잠깐 짐도맡기고 비행기타기전 시내돌고 샤워하고 가려고 예약했습니다. 반나절이용했는데. 위치는 나쁘지않았고 골목 구석에있습니다. 에어컨은 노후되서 세게틀면 덜덜거렸습니다. 가격대비 아리송하긴한데 저렴한거치고는 넓고 혼자 싸게가거나 남자들끼리가면 나쁘지않은데 가족이가거나 연인이 숙박하기는 좀 그렇슴다. 체크인2시였지만 12시에 체크인해줘서 편했습니다.
於 2018 年 8 月住了 1 晚

4/10 不太好

真實旅客

喜歡：員工素質
不喜歡：住宿環境和硬體
Confdentient occasion, convenient ,
ok its an older hotel , it'd what you pay for guess its ok you could you does and better the the price
於 2018 年 8 月住了 1 晚

6/10 一般般

XIAO TIEN

Don't choose VIP Room only
The VIP Room are dirty, aircon is hot. Others room OK, staff are friendly and nicely willing to help
於 2018 年 7 月住了 1 晚

2/10 很糟糕

真實旅客

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
I wanted to give this place minus -1 if I could. First of take those nice pictures off and put the real ones. Straight up lie about the premises. Dirty, there were long hair everywhere floor, bed, bathroom. Room was tiny, opened my luggage and couldn't move around its very small even for one person. Thin walls no privacy and very noisy. There are two major constructions going on behind walls. I could hear people snoring and talking at night in other suites. There are also rats in that building and you can hear them how they race above the ceiling. That place should cost $5 a night. Small, dirty, noisy.
於 2018 年 7 月住了 6 晚

8/10 不錯哦

Arnaud

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 7 月住了 1 晚

4/10 不太好

Darya

喜歡：整潔度、員工素質和客房舒適度
We were looking for honey moon sweet room with a great view, and room wich I chose was incredible. Loved the round bed, balcony and bath over the glass wall. Those reasons were enough to stay there. But Images in expidia.com show that there are two sweet rooms and both of them has a huge balcony. In this case, I didn’t see the difference and chose the chippest one. The pictures were not correct, that room didn’t have balcony at all. We were very disappointed.
於 2018 年 7 月住了 2 晚

6/10 一般般

Bella，London

喜歡：整潔度、住宿環境和硬體和客房舒適度
Good condition and nice room.
The location was good and close to the beach. Rooms were nice and the staff were very friendly. However, we found it hard to communicate with the reception staff because we don’t speak Vietnamese and they didn’t speak much English. This was tricky when booking our hotel for the airport for our 3am flight as we were concerned that it may not come as they didn’t seem to understand us (luckily it did in the end). Also the breakfast was not great and the room was small with not much to choose from and not very good quality food. Most of it had run out and was not being replaced again by the time we got to breakfast an hour before it shut.
於 2018 年 6 月住了 3 晚
Sales Manager Assistant 於 2018年7月6日回覆
Dear Ms Bella, Thank you for sharing your comment. We would like to apologize for the inconvenience that happened during your stay! We will fix the issue you have experienced! We are looking forward to seeing you again! Kind Regards

8/10 不錯哦

Kevin

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Good stay
New and clean. Good buffet meal choice
於 2018 年 6 月住了 2 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 5 月住了 2 晚

8/10 不錯哦

maxime

喜歡：整潔度、住宿環境和硬體和客房舒適度
Everything was great (didnt't try the breakfast) except the shower in the bathroom was impossible to use for tall people.

8/10 不錯哦

Ng

喜歡：員工素質和客房舒適度
Value for money
Stayed at this hotel for three nights. As with any hotels there are pros and cons. I will list out below. Pros : Hotel's location is good , lots of eateries, shopping within walking distance and the beach is just across the road. Wifi and the air con is very good. Breakfast spread in our opinion is really good for the price we pay ( don't think I can get this back home). Staff is friendly and check in and out was a breeze. Thankfully during our stay there were no construction on so we slept very well. Taxis all use meter and is cheap. Cons: Improvement should be made to the shower area. It's better that they install a door at the shower area as there is ample space. After each shower the entire floor/bathroom is wet. The glass partition between the bed and bathroom could do with frosted glass instead of a pull across plastic drapes because the bottom part of the drape ( due to the water splashes) is stained and dirty which is so unsightly. So overall it is pleasant stay.

10/10 有夠讚

Ivan

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice hotel close to the beach
I love this hotel!! It made I had amazing trip!! The room is super fancy. Close to the beach and Vincom, we can walk to there!!
於 2018 年 4 月住了 2 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

4/10 不太好

Vanessa

不喜歡：員工素質、住宿環境和硬體和客房舒適度
No so good New Sun
Terrible stay tiny elevator no air conditioning, they had fans go full ball just to keep guests cool in 34 degree heat in reception. Buffet breakfast was terrible, small room was over crowded, stuffy, no variety or selection of food. Family room was suppose to have 2 double beds but only had 1 double bed the other was a sofa bed with thin mattress caused extreme bad back ache. What was worse was the bed head positioned 20cm away from toilet door, toilet had no exhaust fan or window, shower did not have shower head stand just had a hose.... Terrible terrible stay wouldn't recommend and would not come back ever again.
Ho Vinh Phuong 於 2023年9月20日回覆
Dear Vanessa,Thank you for your feedback regarding your stay at the New Sun Hotel.At New Sun, we strive every day to perform at the highest level of hospitality; therefore, your feedback is very important to us. It would be great for our improvement to bring you better service on your next visit.Once again, thank you for sharing your experience. We look forward to welcoming you back at the New Sun Hotel in the near future.Best regards,

10/10 有夠讚

Joyce，Kuala Lumpur

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice hotel within walking distance to shops
Easy to move around from hotel - place nearby shops 👍
於 2018 年 3 月住了 3 晚
Mia Hoang (Sales Assistant) 於 2018年4月4日回覆
Dear Mr/Ms Joyce, Thank you for sharing us your positive opinion on Expedia! We hope you had a wonderful time staying with us! We are looking forward to welcoming you!