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利勒夏爾國民運動及會議中心飯店的評分

3 out of 5
利勒夏爾國民運動及會議中心飯店
Near Newport, Newport, England

評論

8.0

非常好

10 分，有夠讚；168 則評論中有 66 則" "
8 分，不錯哦；168 則評論中有 56 則" "
6 分，一般般；168 則評論中有 27 則" "
4 分，不太好；168 則評論中有 16 則" "
2 分，很糟糕；168 則評論中有 3 則" "

8.8/10

整潔度

8.2/10

員工素質

9.0/10

設施服務

8.2/10

住宿環境和硬體

8.2/10

環保程度

評論

10/10 有夠讚

Jennifer

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
t 於 2024年4月15日回覆
Thank you for the five star review and we look forward to welcoming you back soon

10/10 有夠讚

Sarah

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Comfortable rooms and great location.
於 2024 年 2 月住了 1 晚
T 於 2024年3月4日回覆
Thank you Sarah for your five star review So pleased you enjoyed your stay

10/10 有夠讚

Nicky

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Lovely views
於 2024 年 2 月住了 1 晚
T 於 2024年2月29日回覆
Thank you for your five star review

10/10 有夠讚

madison

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 1 晚
T 於 2024年2月13日回覆
Thank you for your five star reviewWe look forward to welcoming you back to Lilleshall soon

10/10 有夠讚

David

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Our second time here wint be the last
於 2024 年 1 月住了 2 晚
T 於 2024年2月6日回覆
Thank you David for your five star review

6/10 一般般

Jason

家庭旅遊
喜歡：整潔度
於 2024 年 1 月住了 1 晚
T 於 2024年1月9日回覆
Thank you for your response.What would have made your stay great rather than ok as we always want to improve our guest satisfaction

10/10 有夠讚

Diane

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Our stay here was magical. So manor was beautiful and the gardens are to dye for....the bed was massive.the room was beautiful and the bath was amazing.the food was lovely .the staff were very polite. Will definitely stay again.in the summer.thankyou.great prices to
於 2024 年 1 月住了 1 晚
T 於 2024年1月9日回覆
Thank you for your 5 star review which I have shared with the team

10/10 有夠讚

James Mark

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Lilleshall National Sports Centre
The main hotel’s rooms are extremely comfortable with excellent space and a great shower
於 2023 年 12 月住了 1 晚
t 於 2023年12月23日回覆
Thank you for your ten out of ten feedback

10/10 有夠讚

Ryan

於 2023 年 11 月住了 1 晚
T 於 2023年12月23日回覆
Thank you for your ten out of ten feedback

10/10 有夠讚

ALISON

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Comfortable accommodation
We enjoyed our stay. We came to visit family in the local area. Room was clean and tidy. Good breakfast. Nice there is a bar, we visited for a night cap each evening. There's a restaurant, but we were out so never visited. Maybe next time.
於 2023 年 11 月住了 2 晚
T 於 2023年12月23日回覆
So pleased you enjoyed your stay so much and gave us a wonderful ten out of ten score

8/10 不錯哦

Michael

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 1 晚
T 於 2023年12月23日回覆
Thank you for your feedback

8/10 不錯哦

Donald

於 2023 年 11 月住了 1 晚
T 於 2023年12月23日回覆
Thank you for your feedback

10/10 有夠讚

Simon

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 1 晚
T 於 2023年11月21日回覆
Thank you Simon for your 10 out of 10 review which I have shared with the teamWe look forward to seeing you again very soon

10/10 有夠讚

Tina

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent
於 2023 年 11 月住了 1 晚
T 於 2023年11月19日回覆
Thank you Tina for your ten out of ten score We look forward to welcoming you back to lilleshall soon

10/10 有夠讚

KARL

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Hard to find - but well worth it.
The place itself is lovely, the staff were fantastic! Don't arrive when it's dark though, the signage to the hotel bit is awful!! Look for the signs to Main Reception, then look on the other side of the road! Set your sat nav for Lilleshall Golf Club, then keep going! Much easier. Breakfast is great, we ate in the restaurant one night, delicious food and reasonably priced. Only issue, wi-fi is a little patchy, even when you do get on, it throws you out occasionally. Recommended!!
於 2023 年 11 月住了 2 晚
T 於 2023年11月15日回覆
Good Morning KarlThank you for your lovely constructive feedback and your top score.I have shared your comments with the team and will look into the wi fi reception issue

10/10 有夠讚

Julie

於 2023 年 11 月住了 1 晚
T 於 2023年12月23日回覆
Thank you for your lovely 5 out of 5 feedback

6/10 一般般

Niamh

商務旅客
喜歡：整潔度和員工素質
Ok for a nights sleep
Ok rooms for the price. Rooms are very out of the way. Bathroom light didn't work. Does the job for a place to sleep
於 2023 年 11 月住了 1 晚
t 於 2023年11月9日回覆
Thank you for your feedback I will pass your comments to the relevant head of department to action

2/10 很糟糕

Seamus

商務旅客
不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 1 晚
T 於 2023年11月9日回覆
Thank you for your feedback score received I am sorry on this occasion we did not score better and do hope this will not deter you from staying again in the future

4/10 不太好

Joe

商務旅客
喜歡：住宿環境和硬體和客房舒適度
不喜歡：員工素質
Poor check in and food
Over a hour wait to check in, food options very poor, black debris from sink hot tap but room standard really good
於 2023 年 11 月住了 1 晚
t 於 2023年11月8日回覆
Thank you for your constructive feedback which I have shared with the departments highlighted I am sorry you have had these issues and assure you we are working hard to improve in these areas

6/10 一般般

Mirza

商務旅客
喜歡：員工素質
不喜歡：整潔度
The room numbering can be challenging to locate your room. At Kent hall.
於 2023 年 11 月住了 1 晚
t 於 2023年11月4日回覆
Thank you for your constructive feedback

8/10 不錯哦

Cherilyn

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 10 月住了 1 晚
t 於 2023年10月31日回覆
Thank you for your review Cherilyn we do hope to see you again soon

10/10 有夠讚

Nkem

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excellent grounds, fantastic breakfast, very comfortable and cozy rooms. Wifi is inconsistent due to woodlands but great stay!
T 於 2023年10月28日回覆
Thank you for you amazing feedback

8/10 不錯哦

James Mark

家庭旅遊
喜歡：整潔度、員工素質和客房舒適度
Lovely location and good accommodation. Breakfast is more than ample
於 2023 年 10 月住了 1 晚
t 於 2023年10月25日回覆
Thank you for your lovely feedback

10/10 有夠讚

Rosaleen

於 2023 年 10 月住了 1 晚
troll 於 2023年10月23日回覆
Thank you for your lovely review

10/10 有夠讚

Celestina

於 2023 年 10 月住了 1 晚
Troll 於 2023年10月23日回覆
Thank you so much for your ten out of ten review which I have shared with the team

10/10 有夠讚

Darren

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 1 晚
Troll 於 2023年10月18日回覆
Thank you for your ten out of ten review

8/10 不錯哦

Pamela

團體旅遊
喜歡：員工素質
The bathroom was in need of refurbishing and cobwebs and hair should have been hoovered up.
於 2023 年 9 月住了 2 晚
jennifer 於 2023年10月2日回覆
Thank you for your constructive feedback

8/10 不錯哦

James

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Rooms clean and pleasant. Breakfast plentiful and ok
於 2023 年 9 月住了 1 晚
jennifer 於 2023年10月2日回覆
Thank you for you lovely feedbackThank you for your lovely feedbacks

10/10 有夠讚

Nkem

商務旅客, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very lovely, warm and cozy deluxe rooms. Great breakfast, friendly staff
於 2023 年 9 月住了 3 晚
jennifer 於 2023年10月2日回覆
Thank you for the excellent feedback

10/10 有夠讚

Craig

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 9 月住了 1 晚
jennifer 於 2023年9月7日回覆
Thank you for your ten out of ten score which I have shared with the team

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Good value accomodation
Lovely location with beautiful grounds. Overall served our purpose for 1 nights accommodation at good value. Functional accommodation good size room. Bathroom did not reflect well with tiny shower cubicle. Disappointed no hairdryer available either in room.or from reception. nighaccommodation at good valu
於 2023 年 8 月住了 1 晚
Jennifer 於 2023年8月29日回覆
Thank you for your kind words and I have raised the point regarding the hairdryer with the relevant department head

6/10 一般般

Neil

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Grand but slightly disappointing
All seems great about this place but it was let down by a disappointing evening meal. For a pescatarian like myself the menu was limited and the standard of cooking was not as good as I was expecting. Plus points the staff were friendly and it had ev charging points which were essential for me. Room was conference type accommodation. For me being slightly disabled it was not the easiest to get to, down a series of steps outside then to a code entry door which was great for security but difficult to negotiate when carrying two bags and once inside I had almost the furthest you could walk down a corridor to my room.
於 2023 年 8 月住了 1 晚
Jennifer 於 2023年8月29日回覆
Thank you for your constructive feedback which has been shared with the team to further improve our services and standard delivery

10/10 有夠讚

Kerry

商務旅客, 家庭旅遊
喜歡：整潔度、員工素質和客房舒適度
於 2023 年 8 月住了 1 晚
Jennifer 於 2023年8月29日回覆
Thank you for awarding Lilleshall ten out of ten

10/10 有夠讚

Andrew

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 7 月住了 1 晚
Jennifer 於 2023年8月29日回覆
Thank you for awarding full marks

8/10 不錯哦

Daria

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 7 月住了 2 晚
Jennifer 於 2023年8月29日回覆
Thank you for your review

10/10 有夠讚

John

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Great value in a quiet and historic location. All the staff were very friendly and made the stay even better - thank you.
於 2023 年 7 月住了 2 晚
Jennifer 於 2023年8月29日回覆
Thank you for your lovely feedback

8/10 不錯哦

James

於 2023 年 7 月住了 1 晚
Jennifer 於 2023年8月29日回覆
Thank you for your feedback

8/10 不錯哦

Sharron

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
It was quiet clean, view was great, only downside was you have to check out early at 9.30
於 2023 年 6 月住了 2 晚
Jennifer 於 2023年8月29日回覆
Thank you for your feedback

10/10 有夠讚

Richard

於 2023 年 6 月住了 1 晚

10/10 有夠讚

Joanne

於 2023 年 6 月住了 1 晚

10/10 有夠讚

Martin

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Lilleshall Hotel
Happy to see 4 EV charge points on site - all working.
於 2023 年 6 月住了 1 晚

8/10 不錯哦

Joe

商務旅客
喜歡：整潔度
The grounds at Lilleshall were great for an early morning walk and the view from my room was exceptional. Difficult to find the reception as it wasnt well signposted. On the morning i left i requested a receipt, either a paper copy or by email, but a week later and i haven't received it still.
於 2023 年 6 月住了 1 晚

10/10 有夠讚

Brian

喜歡：整潔度、員工素質和住宿環境和硬體
Out of the way but a delightful setting. Room basic but well turned out and all gadgets worked. Quiet room & comfortable bed. In an annexe which meant parking car a little way from accommodation & breakfast served in another building. I didn't mind the walk although in wet weather or with a disability another matter! Wi-Fi very poor but sometimes great to get away from the modern world. Staff extremely helpful. Breakfast excellent & much enjoyed! The drive to the accommodation a bit disconcerting with a single track road & the accursed speed bumps which seemed to go on for ever. Nevertheless would stay again!
於 2023 年 6 月住了 1 晚

10/10 有夠讚

真實旅客

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 6 月住了 2 晚

10/10 有夠讚

sarah

團體旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
What an amazing place. All staff so friendly and helpful. Food excellent value for money. Grounds were beautiful. Room clean and amazing views. Will definitely stay here again.
於 2023 年 5 月住了 1 晚

10/10 有夠讚

真實旅客

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Clean, tidy, friendly. Recommended!
This place far exceeded my expectations. It's one of the best hotels I've stayed at. One of the cheaper options too! Spotlessly clean, in beautiful surroundings, and included breakfast. Staff were excellent too, really friendly and helpful. Loads of parking available. If I ever have reason to stay in the area again, I'm sure to return here.
於 2023 年 5 月住了 1 晚

8/10 不錯哦

Mixail

於 2023 年 5 月住了 1 晚

8/10 不錯哦

Garry

商務旅客
喜歡：整潔度、員工素質和客房舒適度
於 2023 年 4 月住了 1 晚

6/10 一般般

Peter

商務旅客
喜歡：員工素質和客房舒適度
不喜歡：住宿環境和硬體
food
bed not made on a 2 night stay food was 'luke warm' on evening meal
於 2023 年 4 月住了 2 晚

6/10 一般般

P

商務旅客
喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
work stay
bed not made during a 2 night stay shower has a leak, resulting in damp on the bathroom wall paint flaked and chipped in bathroom food was nice, but breakfast buffet was cold more often than not
於 2023 年 4 月住了 2 晚