雙人療程室、美體療程、水療、熱石按摩、深層組織按摩、瑞典式按摩
查看供應情況

貝德福旅館 Spa 飯店的評分

4 out of 5
貝德福旅館 Spa 飯店
Bury Road, Newmarket, England

評論

9.2

太棒了

10 分，有夠讚；445 則評論中有 328 則" "
8 分，不錯哦；445 則評論中有 79 則" "
6 分，一般般；445 則評論中有 20 則" "
4 分，不太好；445 則評論中有 11 則" "
2 分，很糟糕；445 則評論中有 7 則" "

9.6/10

整潔度

9.4/10

員工素質

9.2/10

設施服務

9.4/10

住宿環境和硬體

8.8/10

環保程度

評論

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 4 月住了 1 晚

8/10 不錯哦

James

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We really enjoyed our stay, just disappointed that we paid over £200 for treatments but wasn’t given any access to the spa facilities.
於 2024 年 5 月住了 3 晚

10/10 有夠讚

Nick

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Mike

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful hotel in a lovely area, perfect for visiting all attractions in Newmarket. Staff friendly, welcoming and efficient. Delicious breakfast and very pleasant bar area in the evening. Would definitely stay here again
於 2024 年 5 月住了 2 晚

10/10 有夠讚

Lina

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very pleasant stay. Service was good. Sraff was very friendly. Maybe next time we use swimming pool.
於 2024 年 5 月住了 2 晚

2/10 很糟糕

David

喜歡：整潔度
不喜歡：員工素質和住宿環境和硬體
Terrible. Never had such bad customer service. Checked out at 11am and went to go for a swim. Was told at 11.05am that we couldn’t use the pool as we had just checked out. Asked if we just just shower as we hadn’t in our room. Was refused. Spoke to duty manager who also said no. Worst customer service I’ve ever experienced in any setting. Had to drive home >200 miles without a shower. Will never go near this place again. Staff worse than Ryanair’s.
於 2024 年 5 月住了 1 晚

8/10 不錯哦

Steven

喜歡：整潔度
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Jeremy

於 2024 年 4 月住了 2 晚

10/10 有夠讚

Ruth

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Raven

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I stayed one night and used the spa the next day. The hotel is nice but it’s the staff that made the entire experience one that I will definitely repeat. The food was really good, had the filet with sides. I can’t stress enough how incredible the staff are.
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Iain

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Warm welcoming friendly and attentive staff, very comfortable room, well positioned and attractive grounds with excellent food in a relaxed dining area with a quiet bar nearby.
於 2024 年 4 月住了 3 晚

10/10 有夠讚

Dayong

於 2024 年 4 月住了 1 晚

10/10 有夠讚

Dayong

於 2024 年 4 月住了 1 晚

8/10 不錯哦

Richard

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Parking was ok, might benefit from introducing marked spaces as people were parked in a way that took up 2 spaces
於 2024 年 4 月住了 1 晚

8/10 不錯哦

Jenna

情侶出遊
喜歡：整潔度、員工素質和設施服務
My partner and I stayed for Easter. This was our 2nd visit. I upgraded to a Junior suite. The room itself was spacious and very clean. The shower in our room didn't have much pressure however there was also a bath in which we did use. The cost for 2 nights was £485 with breakfast. The staff are very attentive and there is a nice court yard and bar inside. The prices there was standard however there is a service charge which in hindsight we should asked to be removed. On 3 occasions when signing for our drinks bill there was other thing on it which wasnt hours, this attention detail griped me on a. little. Our meals were beautiful both nights and you must try the steak it was excellent. The reason why we booked this was for the spa and on our second day my partner called the spa to book a slot, we were told it was £70 per person for 2 hours, our mouths dropped and we said we are not paying this type of money as you would have thought the spa facilities were part of the cost of your stay and they weren't. You could use the gym. Overall our stay was lovely, but a bit of a let down with the spa and little things.
於 2024 年 3 月住了 2 晚

10/10 有夠讚

Diane

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The breakfast was delicious and quick prompt service by friendly staff
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Karen

喜歡：整潔度、員工素質和住宿環境和硬體
Lovely rooms and spa.
於 2024 年 3 月住了 2 晚

6/10 一般般

Amanda

喜歡：整潔度
不喜歡：員工素質
Not very good customer service in the bar.
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Jacqui

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Recommended
Did not disappoint! Read various reviews and this hotel lives up to it's reputation. The service was excellent, delicious food and spacious bedrooms. The pool area was also good.
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Claudia

喜歡：整潔度、員工素質和住宿環境和硬體
Wonderful stay again, we hope to be back in the summer.
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Emmanuela

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 1 晚

8/10 不錯哦

Noryzah

於 2024 年 2 月住了 1 晚

10/10 有夠讚

Susan

情侶出遊
喜歡：設施服務
Perfect weekend retreat.
於 2024 年 2 月住了 2 晚

10/10 有夠讚

Brandon

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Stuart

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Fabulously amazing
The food is out of this world i had halibut melt in the mouth amazing and my partner had the venison which was also melt in the mouth also. The staff could not do enough for you amazing.
於 2024 年 2 月住了 1 晚

8/10 不錯哦

Edmond

於 2024 年 2 月住了 1 晚

10/10 有夠讚

Lee

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Paddy

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Highly Recommend
From the moment we arrived in the reception. We was greeted with a huge smile and our requests where answered immediately, we have a problem that the lovely receptionist Eleanor had sorted by the next morning. My Partner has the best birthday weekend due this. Property was very clean Room service was on point Staff where lovely Food was good Drinks where good Highly recommended
於 2024 年 2 月住了 2 晚

10/10 有夠讚

Nathan

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
From, start to finish the staff are very welcoming happy to help The food is fantastic and fresh
於 2024 年 1 月住了 1 晚

10/10 有夠讚

Peter

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excellent in every aspect.
於 2024 年 1 月住了 1 晚

10/10 有夠讚

James

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Clean well presented rooms. Friendly staff, food in bar, restaurant was good. great location. Ample parking.
於 2024 年 1 月住了 1 晚

10/10 有夠讚

Edward

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚

8/10 不錯哦

Elizabeth

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Bedford Lodge is a lovely place and close enough to walk into Newmarket town Center, the staff are very polite, professional and friendly, two areas that would have made our experience better, firstly the phones in our sweet where not working, normally dial 0 for room service but we did not have this option during our stay, this meant having to walk to reception to place any orders for drinks or food etc, we were promised it would be fixed but it was never fixed ,although reported on Friday evening was still not fixed on Sunday! Part of the luxury of a hotel is being able to pick up and place an order and relax while in your Bedford lodge dressing gown and not having to move. this had an impact on our stay. Second point is the spa relaxing chairs where not very relaxing as they had no soft matress or covers just slats of wood, we found the whirlpool was used almost all the time so wanted to sit and wait for it to be free and the steam room didn’t work very well! Lovely place, great food and service.
於 2024 年 1 月住了 2 晚

10/10 有夠讚

Roger

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 2 晚

10/10 有夠讚

Rosemary

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Winter break
We had a lovely overnight stay. We were made to feel very welcome by all the staff nothing was too much trouble. The room was large and very comfortable. The bar had a lovely roaring fire and the food was excellent. Would definitely recommend and we will be back.
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Gemma

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great stay
Staff was super friendly. The bed was very comfortable. Brilliant breakfast selection.
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Daniel

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Alexander

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 3 晚

10/10 有夠讚

Markus

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Two nights in Newmarket
Excellent food, comfortable big room. Elegant hotel with friendly staff.
於 2023 年 12 月住了 2 晚

8/10 不錯哦

Sarah

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
I had a lovely stay and would definitely stay again the only problem I had was that I couldn’t get the TV working I had a poor satellite connection it said and taking the towels to the pool was a bit of a pain as then we had to get more for our room .
於 2023 年 12 月住了 1 晚

8/10 不錯哦

Laura

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Plenty of good points
We liked the good service, comfortable room and excellent breakfast but oh my goodness the bar food was lacklustre. We probably shouldn’t grumble as at least it was serving on Boxing Day. Hopefully what we ate is not indicative of their usual standard.
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Daniel

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Amazing hotel
It was amazing. The room and facilities were great. All the staff there was so very nice and kind. The breakfast was an 10.
於 2023 年 12 月住了 3 晚

10/10 有夠讚

Douglas

於 2023 年 12 月住了 1 晚

10/10 有夠讚

Carolyn

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 11 月住了 1 晚

10/10 有夠讚

Gary

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Friendly staff and a lovely place to stay.
於 2023 年 11 月住了 2 晚

8/10 不錯哦

Sandi

於 2023 年 11 月住了 1 晚

10/10 有夠讚

Jeanne

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great hotel combined comfortable surroundings at a very affordable price
於 2023 年 11 月住了 2 晚

10/10 有夠讚

Steven

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This was our first stay at Bedford Lodge and we were not disappointed. The room was lovely and staff friendly. Great location too for those interested in the world of horseracing. Highly recommended.
於 2023 年 11 月住了 1 晚

10/10 有夠讚

Gillian

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very pleasant surroundings, in a quiet location with rooms with views of the stables and giving a feel for what Newmarket is famous for.
於 2023 年 10 月住了 5 晚

10/10 有夠讚

Beverley

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Lovely hotel with great facilities. Beautiful building
於 2023 年 10 月住了 1 晚