新堡出租度假屋

「Cutlery and crockery were dirty, with food still stuck to some cutlery. Beds, bathrooms etc were excellent. Poor layout, with no sanitary facilities downstairs, making it hard for older people and those with bad knees. Parking inadequate unless underneath was used - again too many stairs.」

「The stay got off to a very poor start. The advertisement instructed guests to contact the property to receive a door access code. When I called in the afternoon, the property manager was extremely rude. Even after I explained the reason for my call, I was repeatedly questioned as if I didn’t understand the instructions. The beds and pillows were very uncomfortable and appear old and worn, with little care or maintenance. There is also a serious maintenance issue in the upstairs bathroom, with...

「Great location, clean, and great amount of space. Only trouble was getting in at the start however this was quickly fixed with a phone call. 」

「The staff were warm, friendly and helpful, and the room was very clean and well presented. The hotel has a great sense of style, with thoughtful interior design and small details that make the stay feel more polished. I especially liked the fresh, pleasant scent throughout the lobby and corridors, which added to the overall feeling of cleanliness and quality. A comfortable and well-maintained hotel that I would happily recommend.」