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Whites Hotel

3.0 star property
Victorian hotel with free breakfast and bars

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Situated near Chinatown, Whites Hotel offers a unique blend of charm and modern comfort. Savor the flavors at Bar Blanc, relax by the fireplace in the lobby or unwind on the garden terrace. With helpful staff, free WiFi and self parking.

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Business services
  • Bar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Single Room

Single Room | Hypo-allergenic bedding, individually decorated, individually furnished

Single Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Bathrobes
  • 247 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room | Hypo-allergenic bedding, individually decorated, individually furnished

Double Room

Highlights

Individually furnished
Individually decorated
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Bathrobes
  • 279 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room

Twin Room | Hypo-allergenic bedding, individually decorated, individually furnished

Twin Room

8.8 out of 10
Excellent
(5 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Bathrobes
  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room

Family Room | Hypo-allergenic bedding, individually decorated, individually furnished

Family Room

Highlights

Individually furnished
Individually decorated
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Bathrobes
  • 290 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Classic Triple Room

Classic Triple Room | Hypo-allergenic bedding, individually decorated, individually furnished

Classic Triple Room

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Bathrobes
Free bottled water
  • 269 sq ft
  • Sleeps 3
  • 3 Twin Beds

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About the neighborhood

Located in Jesmond, a neighborhood in Newcastle-upon-Tyne, Whites Hotel is near a metro station. Tyne Bridge and Castle Keep are notable landmarks, and travelers looking to shop may want to visit Chinatown. Looking to enjoy an event or a game while in town? See what's going on at St. James' Park. Visit our Newcastle-upon-Tyne travel guide
Map
38-42 Osborne Road, Jesmond, Newcastle-upon-Tyne, England, NE2 2AL

What's nearby

  • Jesmond Dene Park showing a river or creek
    Jesmond Dene Park
    9 min walk - 0.8 km
  • Night time Bridge Shot
    University of Newcastle-upon-Tyne
    11 min walk - 1.0 km
  • BR6XW6 Northumbria university Newcastle upon Tyne
    Northumbria University
    15 min walk - 1.3 km
  • Quayside featuring a bridge, a river or creek and modern architecture
    Quayside
    5 min drive - 3.0 km
  • St. James\' Park showing modern architecture and a city
    St. James' Park
    5 min drive - 2.3 km

Getting around

  • Manors Station
    3 min drive
  • West Jesmond Station
    10 min walk
  • Newcastle Intl. Airport (NCL)
    15 min drive

Restaurants

  • Starbucks
    5 min walk
  • Dabbawal Jesmond
    8 min walk
  • Pizzeria Francesca
    7 min walk
  • Caffè Nero
    4 min walk
  • Rio
    1 min walk

About this property

Whites Hotel

Hotel near Chinatown
Located close to St. James' Park and Quayside, Whites Hotel provides free to-go breakfast, a free manager's reception, and a terrace. The on-site local cuisine restaurant, Bar Blanc, offers lunch, dinner, and happy hour. In addition to a garden and a fireplace in the lobby, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • Express check-out, a 24-hour front desk, and a front-desk safe
  • Free newspapers, luggage storage, and a banquet hall
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms are individually furnished, and include comforts such as bathrobes, as well as perks like late night room service and free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with free toiletries
  • Flat-screen TVs with cable channels
  • Electric kettles, heating, and housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free uncovered self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • 2 bars/lounges
  • A restaurant
  • Free manager's reception

Restaurants on site

  • Bar Blanc

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: GBP 50 per stay
  • Administrative fee: GBP 35.61 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: GBP 10 (subject to availability)
  • Late check-out fee: GBP 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Parking height restrictions apply

Property is also known as

Whites Hotel Newcastle-upon-Tyne
Whites Newcastle-upon-Tyne
Whites Hotel Hotel
Whites Hotel Newcastle-upon-Tyne
Whites Hotel Hotel Newcastle-upon-Tyne

Frequently asked questions

Is Whites Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Whites Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime. Early check-in is available for a fee of GBP 10 (subject to availability).

What time is check-out at Whites Hotel?

Check-out is at 11:00 AM. Late check-out is available for GBP 10 (subject to availability).

Where is Whites Hotel located?

Located in Jesmond, this hotel is within 2 mi (3 km) of Chinatown, St. James' Park, and Quayside. Castle Keep and Tyne Bridge are also within 2 mi (3 km). West Jesmond Station is 10 minutes by foot and Jesmond Station is 11 minutes.

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Reviews

Whites Hotel Reviews

7.0

Good

7.2

Cleanliness

7.8

Location

7.8

Staff & service

6.2

Property conditions & facilities
Rating 10 - Excellent. 72 out of 354 reviews
Rating 8 - Good. 118 out of 354 reviews
Rating 6 - Okay. 90 out of 354 reviews
Rating 4 - Poor. 37 out of 354 reviews
Rating 2 - Terrible. 37 out of 354 reviews

Reviews

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great host very helpful beds very comfortable nice big room.great location
Stayed 2 nights in Jun 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Needs some love.

Friendly staff. Great location. A very 'down at heel' establishment, I'm afraid. The most uncomfortable bed and shabbiest room that I have stayed in ever.
Stayed 2 nights in Apr 2025

6/10 Okay

Martin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Not the best.

The staff were really helpful. The hotel was not particularly clean, no lift (wasn't advertised). Wouldn't stay there again.
Stayed 2 nights in May 2025

8/10 Good

david

Liked: Cleanliness, staff & service
Helpful friendly hotel staff. Rooms are adequate. Beds were comfortable. Will stay again definitely
Stayed 1 night in Sep 2023

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Young hotel receptionist was very friendly and helpful
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good choice

Very clean. Maybe some pillows could be replaced soon. Friendly and helpful staff. Breakfast offered. Close to the city centre
Stayed 2 nights in May 2024

8/10 Good

Maureen

Liked: Cleanliness, staff & service
I liked the TV and WIFI, and the bed was comfortable. I found the shower hard to manage. The room was a bit shabby and the noise from the bar downstairs was loud but it all went quiet at 11 when it closed.
Stayed 3 nights in May 2024

8/10 Good

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were polite and helpful, though I arrived late. Single room was quiet, all necessary items there. Good value. Could have had a large breakfast of toast and pancakes.
Stayed 1 night in Sep 2023

8/10 Good

Nicola

Liked: Cleanliness, staff & service
For the price it was excellent value The heating didn’t work in our room (hot water and shower did work and shower was lovely) but we did have a heater which worked a treat. There was complimentary breakfast bag and free coffee machine in the morning
Stayed 1 night in Dec 2023

6/10 Okay

Richard

Liked: Staff & service
Disliked: Property conditions & facilities
when we arrived the staff were very nice. went up to our room and very small especially bathroom shower was very poir was getting outside the shower cubicle wet. when in the shower the floor was very slippy. went to open toilet door and the handle came off as was just hanging on with 1 screw. contenental breakfast was disapointing didnt offer soya milk for allergies as i need this milk.
Stayed 2 nights in Apr 2025

6/10 Okay

Ashleigh

Liked: Staff & service
Disliked: Cleanliness
The room was adequate and provided what it needed. The bathroom was definitely not cleaned properly in a long time with a buildup of mould in the caulking and behind taps. Be mindful when booking that the bar downstairs is popular with a student party crowd (not too unusual with the area) so the music is loud until the early morning. Overall not a bad stay just not a great stay.
Stayed 2 nights in Nov 2024

4/10 Poor

Julie

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Brilliant staff, delapedated rooms with falling off skirting, ceiling tiles and bath seals which make a proper clean impossible. Stuff were kind and responsive and moved us to a slightly less than terrible room. Only stay if you don't mind exceptionally loud banging music. To be fair it switches off completely at 11 but up until then very noisy.
Stayed 2 nights in Apr 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Loyal customer worried about building stability

I'm very familiar with the area and it's a great one. I stayed in a single bed room this time and it was lovely, efficient and clean as per usual (albeit it's not the most modern fittings). This time around however I was genuinely worried about how stable the room was as the room moved a lot as I walked across the floor and I noticed a lot of jaunty angles in the plaster. It was enough motion to make me feel dizzy and somewhat sick. I'd hate for this hotel to have some sort of instability.
Stayed 1 night in Dec 2023

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not impressed

The staff were lovely but that is about the only thing good about this hotel. I know i picked a cheeper option so that’s on me but the bathtub was dirty from the previous occupant the curtains were broken so every morning would get hit with the sun. You can also here every single thing through the walls, water is especially bad any time someone uses the loo or goes for a shower you can here it like it’s in your bedroom. The bed im sure the mattress hasn’t been updated in years as it’s hard as a rock. Very outdated although i wouldn’t usually care about the design the hallway leading up to the rooms smells so musty. I ate on the first night i was there they were out of fish and chips so had the scampi although it was more like rock pellets and inedible. I’d say this hotel is good if your a party goer and just want a cheep night to stay but if your just visiting friends and family like i was go for the slightly more expensive option.
Stayed 4 nights in Apr 2025

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
First the good stuff, the staff were lovely and helpful. The onsite bar is really good in the evening. On arrival, we were asked for a £50 safety bond to Guarantee we didnt damage the room! Our first room was not good, dirty marks on the wall, and tiny. On asking, we were shown another which was also small. Third attempt was a bigger room. By this time, we were fed up and agreed to stay after considering leaving. Continental breakfast is a toaster, bread, pancakes and a small bowl of assorted fruit. In short, this is a hotel crying out for modernisation and some TLC in a prime location too. Do this and we would consider returning but until then, sorry just cant.
Stayed 3 nights in Aug 2023

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
If I had really understood what the hotel was like I would have chosen somewhere else. I was in the area overnight to visit my son at university and it was not suitable for me at all. The hotel is above a sports bar. The restaurant is located in the bar so it's not a great place in the afternoon or evening, especially for a female travelling alone. The room was so small that there was no door on the bathroom in my bedroom, so I got a great view of the toilet from my bed. The wallpaper above the bed was peeling. The walls were extremely thin. It wasn't an experience I want to repeat. The night staff were very helpful and friendly, though, and the room was clean.
Stayed 1 night in Nov 2023

6/10 Okay

Emma

Liked: Staff & service
Disliked: Cleanliness

Business trip

The staff were very friendly and helpful and the room was clean but a bit tired with wallpaper peeling and a phone line not yet properly installed creating a trip hazard as you walked in. The tea spoon of the room’s coffee set had already been used as it was covered in a sticky coffee residue. Breakfast was a bit lacking - toast, a small selection of yoghurts, flapjack and some cut melon. Both juice dispensers were empty and an offering of cereal would have been nice. In fairness the hotel was at capacity for the Great North Run so I might just have been in a room that’s normally less used and due a refresh - it was otherwise quite comfortable. I can’t grumble for the price and it did the job for a business trip.
Stayed 1 night in Sep 2023

8/10 Good

Jonathan

Liked: Staff & service, room comfort

Average hotel close to city centre.

Ok for a 1 night stay. Staff seemed friendly enough. Room whilst generally clean and bed comfortable was in need of a makeover. There were dusty areas in the corners of the carpet and the shower cubical leaked, as there was no where to hang towel whilst in shower put on floor outside and it got soaking wet. Guess you get what you pay for. Had to pay a £50 security deposit whilst this was made clear when booking I have never been asked to do this before and I have stayed in many many hotels. Also very inflexible with parking. Wanted to pop and get coffee in the. Morning but was told car had to be removed by 11 else I would get a parking fine. Couldn’t even extend for an hour. Close to city centre.
Stayed 1 night in Jun 2024

2/10 Terrible

Jennifer

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Don't bother of you value sleep. Being situated right over a bar, not to mention the whole of Osborne road is literally lined with clubs & hotels, you will not get much sleep at all. Loud music below you until 11pm, people yelling outside and someone constantly slamming doors will be what you can expect. The staff are lovely & I received a warm welcome but they can do little for the noise. Bring earplugs!! £50 deposit required upon entry in case of damage to the room although the room is very outdated and falling apart anyways so not sure you could damage it much further (see pics). Bed & bedding was lovely & clean. The rest has clearly been attempted to be cleaned, but at this point it's just glossing over the cracks. Would describe this hotel as "extremely budget" and wouldn't recommend. Edit: was moved rooms when i complained and the noise from the bar & dj was a lot less however noisy neighbouring rooms meant I still got little sleep. Shower was not clean & riddled with black mold.
Stayed 1 night in Nov 2023

8/10 Good

Patricia

Liked: Amenities, property conditions & facilities
Fine budget hotel
Stayed 1 night in Jul 2025

4/10 Poor

Keith

Disliked: Staff & service, property conditions & facilities

Paradiso

Rooms shoddy shower leaked ontofloor taps loose ,holes in net curtains, electric socket coming away from wall continental breakfast nothings like advertising £50 deposit for damages which you have to chase them for ,paid 2 nights stayed 1
Stayed 2 nights in Aug 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, basic but nice
Stayed 1 night in Oct 2022

10/10 Excellent

Mohan dash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A welcoming stay in this refreshing modern hotel set in Jesmond highly recommended
Stayed 1 night in Apr 2023

6/10 Okay

Arthur

Liked: Cleanliness
Disliked: Property conditions & facilities
Bar and food prices very reasonable
Stayed 1 night in Jul 2023

10/10 Excellent

Lin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a lovely stay at the White's hotel, staff were amazing, especially Rebecca the receptionist. Lovely bar, lovely food and a range of vegan food.
Stayed 1 night in May 2023