This was the fourth time we had spent the night here for Bonfire night. Unlike the last few times, this was very different. The room was very clean as always however, the heat was unbearable it was like the middle of summer even with the AC on. There were no amenities for the dog, compared to last time when she was made to feel like a guest and not just a tag along. With breakfast, the bread tasted like cheap sweet loaf and the butter was unsalted. The hollandaise had too much vinegar in it, I couldn't eat it. No one came over to see if we were enjoying it and they stayed away until we left which made us feel like they didn't wish to hear any criticism. Overall, it felt like a totally different place. We won't be back to stay. on the positive, on the evening the ladies in the bar were amazing, very engaging with the dog, very willing to help regarding cocktails. couldn't fault them, they were lush.