Affordable, spacious. Quick reply when needed. Overall satisfied
Arron
於 2024 年 3 月住了 1 晚
2/10 很糟糕
真實旅客
家庭旅遊
2023年8月17日
不喜歡:整潔度和客房舒適度
Horrendous!!
The worst place we've ever stayed! The flat was falling apart with the bedroom curtain pole hanging off the wall, crumbling walls and there was a slug by the bed! No underlay on the carpets so you could feel the sharp treads under your feet. No washing up liquid or soap etc to wash with. And bad communication from the company too. They took a deposit off me which I wasn't aware of upfront and then it took a good 10 days to get it back. I had to complain to hotels.com.
Do not stay here!
真實旅客
於 2023 年 7 月住了 2 晚
2/10 很糟糕
htindle@hotmail.com
家庭旅遊
2023年4月23日
不喜歡:整潔度、設施服務和住宿環境和硬體
After asking by phone if we could enter early, did no let us know when arrived at property we rang to be told no, waited until time and they sent an email with codes to enter front door and flat. Could not open box to access key after some attempts ringing told us code was correct and sent video of how to open box, which we had done correctly. After two hours and at least twenty calls from me and my daughter we just got there was a queue to be answered but it was full. Then they just stopped receiving our calls. As we were booked to see a show and had spent considerable amount on tickets we had no choice but to leave and booked into hotel. Never rang once to see if we were ok.
htindle@hotmail.com
於 2023 年 4 月住了 1 晚
4/10 不太好
Tania
2023年2月18日
喜歡:整潔度
不喜歡:設施服務和住宿環境和硬體
Tania
於 2023 年 2 月住了 2 晚
8/10 不錯哦
Moira
寵物同遊, 家庭旅遊
2023年1月6日
喜歡:整潔度、設施服務和住宿環境和硬體
Easy access to very good value apartment which slept 3 of us for 1 night.
Moira
8/10 不錯哦
真實旅客
家庭旅遊
2022年10月29日
喜歡:整潔度和客房舒適度
Fair place for a short stay
Fair condition for the price, clean, warm flat. Very high place so there is an annoying echo. All kitchen equipment, electric shower, iron with board but nothing to clean. Not even a dust pan. I was hard with 3 children. Good communication throughout the stay.
真實旅客
於 2022 年 10 月住了 4 晚
4/10 不太好
Elvis
2022年10月25日
Elvis
於 2022 年 10 月住了 4 晚
2/10 很糟糕
Anochie Godwin
2022年7月15日
不喜歡:整潔度和客房舒適度
Anochie Godwin
於 2022 年 7 月住了 1 晚
2/10 很糟糕
Andrew,Van
家庭旅遊
2022年5月27日
不喜歡:整潔度和住宿環境和硬體
The promised damage deposit has NOT been refunded despite multiple calls and messages. TERRIBLE company.
Andrew
於 2022 年 5 月住了 3 晚
2/10 很糟糕
John
家庭旅遊
2022年1月21日
不喜歡:整潔度、設施服務和住宿環境和硬體
The property was cold the fire didn't work the place stank, when I complained I was informed the the fire wasn't supposed to work. the mattress had been over turned due to the blood stains on it. The bathroom door wouldn't stay shut, there was no shower curtain over the bath there was holes in the bath, that looked like it hadn't been washed in months. The sink in the Kitchen leaked, the paper was coming off the wall. There were large gaps in the laminate flooring and chips in it . We were offered alternative accommodation that was miles away from where we needed to be Overall made me not want to visit Sunderland again.