Thank you for taking the time to provide valuable feedback about your stay with us, Chelsea. We apologize that you were unhappy with the room type and number of pillows in your guest room. Your feedback is important as we continually work to improve the guest experience. We hope you will give us another shot in the future.

Thanks for the 5 star review, Brooke! We are so glad to hear you enjoyed your stay with us. We look forward to welcoming you back in the future!

Thank you for the 5 star review, Robert! We are sorry to hear you missed our complimentary Manager's Reception but glad that you were able to enjoy yourself at TGI Friday's. We hope to see you again on your next trip to Newark!

We are glad to hear everything was great, Agatha! We appreciate your feedback and look forward to seeing you again soon!

Thank you, Wendi, for providing valuable feedback about your stay with us. We are glad to hear that you enjoyed our friendly staff, complimentary breakfast and happy hour! We are sorry to hear of the issues you experienced with the pool and elevators. Your comments will help as we continually work to improve the guest experience. We hope you will give us another opportunity in the future.

Thank you for providing feedback about your recent stay, Barry. We hope to see you again in the future!

We are glad to hear you enjoyed your stay, Jenna! Thanks for the 5 star review!

Thanks for your feedback, Victor. We are disappointed to hear that your stay did not meet your expectations. Please reach out so that we can make this right for you and turn that 3 into a 5!

Thank you for taking the time to tell us about your stay, Monica. We are happy to hear you enjoyed our wonderful staff and TGI Friday's. We hope to see you again for another fabulous trip!

Thank you, Mary, for your kind words about our clean rooms, attentive staff and wonderful complimentary breakfast. We offer gluten free rolls and bagels to accommodate all of our guests preferences! We sincerely apologize for the issues with the elevator and odor in the building. We appreciate your valuable feedback and hope to see you again in the future!

Thank you, Oliver, for your kind words about our spacious rooms and good value for your stay. Our swimming pool is always a hit with the kids! We sincerely apologize for not meeting your expectations in room cleanliness. We've taken immediate action with our housekeeping team to address this issue and ensure it doesn't recur. We appreciate your valuable feedback and hope to see you again in the future!

We are glad to hear you enjoyed your stay, William! We hope to see you again on your next trip to Newark!

Thank you for valuable feedback, Felix. We are glad to hear you enjoyed your stay with us! Our elevator is in the process of being repaired and we are sorry that it caused you an inconvenient. We hope to see you again in the future.

We are sorry to hear that you were dissatisfied with your stay, Andrea. Please reach out so we can make this right for you. We hope you will give us another opportunity in the future.

Thank you for providing feedback about your stay, Lisa. We strive for 5's and would love to know what we could have done to make your stay even better! We hope to see you on your next trip to Newark.

We are glad to hear you enjoyed your stay, Daphne. Thanks for the 5 star review! We hope to see you again soon.

Thank you for your review, John. Please let us know what we could have done to make your stay even better! We hope to see you again.

Thank you for your feedback, Michael. Guest satisfaction is of the utmost importance and I am sorry we fell short. Please reach out so we can make this right for you.

Thank you, Anne, for the wonderful review! Our staff looks forward to welcoming you back in the future!

Thank you for your feedback, Olivia. Upon check in, we authorize your credit card for an additional 20% for incidentals. This is not a charge and is released upon check-out. If you have any questions, don't hesitate to reach out to the hotel. We apologize for any confusion and hope you will consider staying with us in the future.

We are glad to hear you had an excellent stay, Tanya! We hope to see you again soon!

Thank you for your feedback, Donna. We are glad to hear you enjoyed the breakfast and happy hour! We apologize for the issues you experienced in your room and with the guest service agent. Your feedback is important as we continually work to improve the guest experience. We hope you will give us another opportunity in the future.

Thank you for your feedback, Roberto. We are glad to hear everything was great! We are sorry you were not able to check-in on the Hilton Honors app. Please stop by the front desk and our team can assist you. We look forward to seeing you again soon!

We are sorry to hear you did not enjoy your stay. Please reach out so we can make this right for you.

Thank you for your feedback, Shaylynn. We are sorry to hear that you did not enjoy your stay with us. Please reach out so we can make this right for you.

Thank you for the great review, Shannon. We are glad to hear you enjoyed your stay with us. We hope to see you again soon!

Thank you for your feedback, Nicol. Unfortunately, we had to close the pool for the safety and security of our guests. We sincerely apologize that your daughter and her friends were unable to swim. We hope you will come back in the future to enjoy the pool!

Guest satisfaction is of the utmost importance and I am sorry we fell short. We hope you will give us another opportunity in the future.

We are glad to hear you enjoyed your stay with us! We hope to see you in the future, Jon!

We are glad to hear you enjoyed your stay, Francesca. We hope to see you again soon!

Thank you for the 5, Binki. We hope to see you again on your next trip to Wilmington!

We are glad to hear our location was convenient for you. We hope to see you again on your next trip to Newark!

Thank you for the valuable feedback, Terri Denise. We are sorry that the elevator caused you an inconvenience. We hope you will come back again in the future!

Thank you for your feedback, Alexis. We hope you will give us another opportunity in the future.

Thank you for your review.