大廳
查看供應情況

阿希阿納飯店的評分

3 out of 5
阿希阿納飯店
North Road, Newark, England

評論

7.0

不錯哦

10 分，有夠讚；144 則評論中有 26 則" "
8 分，不錯哦；144 則評論中有 55 則" "
6 分，一般般；144 則評論中有 30 則" "
4 分，不太好；144 則評論中有 18 則" "
2 分，很糟糕；144 則評論中有 15 則" "

7.2/10

整潔度

7.0/10

員工素質

7.0/10

設施服務

6.8/10

住宿環境和硬體

6.4/10

環保程度

評論

2/10 很糟糕

真實旅客

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Shocked disgusted horrified of the Ashiana Hotel
I am of Asian descent. We believe the owners of the Ashiana Hotel are of Asian descent. We booked 2 bedrooms at the Ashiana Hotel. We have travelled to many countries and stayed in 5* stars to no star hotels. We had extremely high expectations of professionalism and respectful duty to their guests. Our experiences at the Ashiana Hotel, the UK , were of shocking disgusts, disappointments. We were seriously concerned about clarity of our booking. We arrived at 9.30pm. After several phone calls, the staff responded and came downstairs to receive us. They were dressed ready for bed. They gave us the keys to our bedrooms. When we opened one of the bedrooms, there were 2 beds. One was not made up. The 2nd bed was scrambled and it had been slept in by the previous guest.Please see attached photos. The bedroom was cold, smelt musty and damp. We opened the 2nd bedroom, there were 2 beds made up. Again We had difficulties contacting the staff. So we moved the bedding from one of the bedrooms to another. The 2nd bedroom was extremely cold, smelt disgustingly musty. There was a small heater provided. Towels were damp and smelled. We couldn’t settle left before midnight. There were no toiletries as stated in the Hotel information. Both bathrooms had not been cleaned for quite sometime. The Ashiana Hotel requires immediate inspection to reassess its capabilities and performance in order for it to meet British Standards of hospitality. Nil score rate.
於 2023 年 12 月住了 1 晚

4/10 不太好

Annmarie

不喜歡：整潔度和住宿環境和硬體
Disappointed
Always stay here when down visiting family. Rooms always spotless. Untill this time. Rubbish left in drawers, mould on ceiling and round tap in sink.
於 2023 年 11 月住了 2 晚

6/10 一般般

Helena

不喜歡：整潔度和住宿環境和硬體
Ok for a 1 night stay if on a budget
We booked 2 rooms 1 for my mum and 1 for husband and I as I was doing a local race We were given room 9 and 10 Staff were helpful and friendly Rooms were damp smelling both rooms had damp carpets and stains on them No bedside lights in room 10 or remote Desk from and old office very tatty Headboard not fixed Bathroom needing tlc Good points - spacious rooms and parking fine , and you cannot be too harsh when it was a cheap price we paid , so all ok for 1 nights stay but wouldn’t want to be staying for a romantic getaway or a treat
於 2023 年 9 月住了 1 晚

2/10 很糟糕

Nigel

Not allowed into our paid for hotel room.
On the booking form it said to call the Hotel if you were going to check in after 11pm I did this and was assured that we could check in at any time as there would be someone on duty. On Sunday all flights were delayed at Stansted due to a power cut and to top it all the M11 northbound was closed. Delays were inevitable. As a courtesy we called the hotel to tell them of the delay and we were told we could not stay there as there was no one on duty after 11pm. We had paid for a room. Absolutely terrible service.
於 2023 年 8 月住了 1 晚

4/10 不太好

Stephen

情侶出遊
不喜歡：設施服務
Was not impressed with the cleanliness but the staff and service were good
於 2023 年 7 月住了 1 晚

6/10 一般般

真實旅客

喜歡：員工素質
Too hot in the room. Didn't expect AC but a fan in the room would have been nice. Had to buy my own !!
於 2023 年 6 月住了 2 晚

4/10 不太好

真實旅客

家庭旅遊
不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 3 月住了 2 晚

6/10 一般般

Jonathan

喜歡：整潔度和員工素質
不喜歡：住宿環境和硬體和客房舒適度
Super Average
Clean room with 2 double beds heater and shower. Mattress squishy, bedding plentiful and clean, the mirror had fallen off the wall, the chest of drawers had a missing drawer. No soap in the bathroom and only 2 towels. There was no milk with the condiments in the room. These are all little things and did not spoil our stay but clearly they could do better.
於 2023 年 2 月住了 1 晚

10/10 有夠讚

Richard

於 2023 年 2 月住了 1 晚

8/10 不錯哦

Neil

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great location for attending Festival room was large and clean
於 2022 年 8 月住了 2 晚

10/10 有夠讚

fenwick

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Top food
Good clean hotel Fabulous restaurant
於 2021 年 11 月住了 2 晚

10/10 有夠讚

john

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2021 年 10 月住了 1 晚

6/10 一般般

Robert

喜歡：整潔度
不喜歡：住宿環境和硬體
The cost for the room is value fir money. Comfortable bed with ckean linen.
於 2021 年 9 月住了 1 晚

8/10 不錯哦

Andy

家庭旅遊
喜歡：住宿環境和硬體和客房舒適度
於 2021 年 9 月住了 1 晚

10/10 有夠讚

Neil

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Ideal and friendly
Convenient and friendly hotel Rooms basic but comfortable and spaceous Food in restaurant fantastic and very nice Friendly service too
於 2021 年 9 月住了 1 晚

8/10 不錯哦

david

家庭旅遊
喜歡：員工素質、住宿環境和硬體和客房舒適度
於 2021 年 9 月住了 2 晚

8/10 不錯哦

David

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2021 年 9 月住了 1 晚

8/10 不錯哦

Stjohn

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2021 年 9 月住了 1 晚

10/10 有夠讚

Denise

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2021 年 9 月住了 1 晚

2/10 很糟糕

Tom

團體旅遊
不喜歡：整潔度、住宿環境和硬體和客房舒適度
Would not reccomend
The wardrobe had dirty sheets inside, The bed had hairs and crumbs on, the drawers were filthy with crumbs and mould the room had a horrible smell, there was cobwebs on the ceeling throughout the bathroom
於 2021 年 9 月住了 1 晚

10/10 有夠讚

Mark

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Does what it says, good parking,clean ,comfortable.good service and above all excellent food . Have used before would definitely stay again 👍
於 2021 年 8 月住了 1 晚

8/10 不錯哦

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Pleasant room with everything needed for a short stay, the on site Indian Restaurant was very good too.
於 2021 年 8 月住了 2 晚

6/10 一般般

Toni

喜歡：員工素質
於 2021 年 8 月住了 1 晚

10/10 有夠讚

Sue

喜歡：整潔度、員工素質和客房舒適度
於 2021 年 7 月住了 1 晚

8/10 不錯哦

Sarah

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great value, comfortable and spacious room. Ideal stop over place. Convenient location with onsite parking. Ideal place for just needing a comfortable nights stay over.
於 2021 年 7 月住了 1 晚

8/10 不錯哦

真實旅客

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Ok
於 2021 年 7 月住了 1 晚

2/10 很糟糕

A

於 2021 年 1 月住了 1 晚
Joey 於 2021年2月1日回覆
Hi, thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Joey

2/10 很糟糕

Liviu

商務旅客
不喜歡：整潔度、住宿環境和硬體和客房舒適度
Room not heated, received a electric heater, room smelling, bathroom dirty, someone stayed before me and they didn t took the garbage from the client before me, I was afraid to use the shower..
於 2020 年 11 月住了 1 晚
Bella 於 2020年11月23日回覆
Sorry for the hassle you faced, Liviu! We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Bella!

2/10 很糟糕

anthony

商務旅客
O not use OYO
OYO totally useless. I booked and paid for hotel. Turned up at 9.45pm to check in - NO ROOM FOR US. Manager at hotel was great and found us another 5 mike's away. But OYO are useless.
於 2020 年 10 月住了 1 晚
Jaime 於 2020年10月22日回覆
Hi, Anthony. Sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead :) Regards, Jaime

10/10 有夠讚

eric

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
tres bon sejour chambre comfortable le chauffage ne marche pas mais il y a des chauffage electrique le restaurant est extra
於 2020 年 1 月住了 1 晚
Barbara 於 2021年5月15日回覆
Hi, Eric! Good to hear you enjoyed our offerings, have a relaxing day ahead. Regards, Barbara

2/10 很糟糕

真實旅客

商務旅客, 團體旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
不喜歡：員工素質
I don’t like the property Beacuse they don’t have any secure car park and my van is nicked from the car park . They tell me cctv is not working .rubbish hotel fully rubbish
於 2019 年 10 月住了 2 晚

4/10 不太好

真實旅客

不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 10 月住了 4 晚

10/10 有夠讚

真實旅客

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Bathroom cleaning need attention Overall nice place staying and having great dinner
於 2019 年 9 月住了 2 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
clean room first class service & food in restaurant was fabulous
於 2019 年 6 月住了 1 晚

10/10 有夠讚

真實旅客

商務旅客
喜歡：整潔度和員工素質
This is a lovely hotel with spacious rooms and large bathroom. Would stay again
於 2019 年 5 月住了 1 晚

10/10 有夠讚

eric

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
bien
rien a dire
於 2019 年 4 月住了 1 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Spacious, clean and warm accommodation. Restaurant food very good.
於 2019 年 3 月住了 2 晚

8/10 不錯哦

真實旅客

於 2019 年 3 月住了 2 晚

8/10 不錯哦

Angelo

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great room and food
Great place smashing food
於 2018 年 12 月住了 1 晚

2/10 很糟糕

真實旅客

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 11 月住了 2 晚

8/10 不錯哦

Bob，Preston Lancs

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Good location for the A1 and convenient for visiting places of interest
於 2018 年 11 月住了 3 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
pleasing room staff helpful location convenient for our visit
於 2018 年 11 月住了 1 晚

2/10 很糟糕

john

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Night of Horror
The place was filthy, loved sharing a room with flies, service when we arrived was shocking we couldn't get in to register, checking out was even better just throw your keys in a key cupboard outside the hotel restauraunt when you left as there was no one there. The shower had rust on it and rust round the plug hole and looked like it hadn't been cleaned, in weeks. I wouldn't recommend this Hotel to anyone and would think twice about recommending you if this is the standard of hotels you provide, it was disgusting
於 2018 年 11 月住了 1 晚

2/10 很糟糕

真實旅客

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Avoid!
Horrible, outdated, and the bathroom looked like it hadn’t been cleaned in months. A group of lads turned up in the room next door, the walls were so thin you could hear everything and woke us up until around 4am. There’s was no one to complain to, and only a cleaner there in the morning. Awful, I understand you get you pay for, but if that was the case then we should paid nothing.
於 2018 年 10 月住了 1 晚

6/10 一般般

Darran

喜歡：整潔度和客房舒適度
不喜歡：員工素質
No maid service. No heating in room
於 2018 年 10 月住了 2 晚

8/10 不錯哦

Kate，Manchester

喜歡：整潔度、員工素質和住宿環境和硬體
Basic but comfortable
Second time of staying at this hotel. Very good value for money. Basic but very clean and comfortable.
於 2018 年 9 月住了 2 晚

8/10 不錯哦

Ben

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great little place if you are travelling.
Great little place if you are travelling for business. The rooms are spacious and clean. The food in the attached Indian is excellent!
於 2018 年 9 月住了 1 晚

8/10 不錯哦

Christy，Ireland

喜歡：整潔度、員工素質和客房舒適度
The restaurant was excellent - one of the best indian meals I've had in a while. The rooms are basic, but good price, clean and comfortable. There is no wifi which is disappointing
於 2018 年 9 月住了 1 晚

8/10 不錯哦

Cyril

Generally a good room however the toilet seat was broken during our two nights visit. There was no attempt to fix the seat, reported on the first day, or to clean the room before the second nights stay. The restaurant was excellent.
於 2018 年 8 月住了 2 晚

6/10 一般般

Mike，Gatwick

It never quite made it.
This is primarily a. Restaurant and on check in at about 8pm it was humming.,so we presume it was a good one! Check in at that time was clearly very difficult for the staff and took just long enough to become a little irritating. The room.allocated was larger than usual at the price, and included two very comfortable double beds, but oh dear, the hotel badly needed a visit from Alex, the TV adviser to managers!. No bulb in one of the reading lights, a tatty electric heater with no instructions, a large, cold bathroom, because its towel rail source of warmth was not switched on, damaged furniture, lining paper shreds hanging from the ceiling, bathroom floor badly marked, two drinking glasses of different sizes. Every aspect showed lack of this kind of attention to detail.. Pity, we were otherwise quite comfortable. No sign of the "Box on the wall of No 1" where we were asked to leave the room key - had to leave it in the door because no staff on duty at 9am.
於 2018 年 8 月住了 1 晚