DO NOT COME TO THIS HOTEL. There are so many in the area, and any money you may save by getting a cheaper room in this hole is not worth it.
My room was in the ninth floor, and it was incredibly noisy and incredibly cold. I could deal with this, but then on my first night (around 12:30 AM) I found so many bed bugs in my bed. When I complained in the lobby they switched me to another inferior room.
The next day I talked to the manager, and he was apathetic at best. He seemed to imply that I could be making what happened to me up, until I showed him the video I took of the bugs and he switched his tone up a bit. I also asked for further compensation, and he sarcastically said “I assume you want money?”, as if I was some sort of opportunist for asking for something for my troubles. He told me that another manager would reach out to me through email, and so I waited.
This other manager eventually sent me such a disappointing response, one where he:
Implied that there was only one bug
Copied the first paragraph of the wikipedia page for mites
Seemed to think that they had no control over the fact that there were bugs in my bed
Did not offer any extra compensation
I sent a reply, and to this day, this person has not written back. The rest of my stay was soured by this event. The cleaning staff was nice, but that’s about all I can say for this hotel. They also charge you per bag you leave at the front desk if you need to go somewhere after checking out, something other hotels